When I try to sign in, I get a message saying its already running, and I have to restart my computer each time.
I'm not sure how much more info I can give...When I go to sign on after having been on and shutting down, I get a message indicating an application of Firefox is already running and need to shut it down or restart my computer. As Firefox is not running, I have to restart my computer each time to get back on.
Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.<br /><br />
NOTE: Establish a habit of exiting/closing Firefox with Firefox button > Exit or File > Exit to allow an orderly shutdown of Firefox and closing of all of the files that Firefox has open.
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
#Why Firefox may hang:
#*[http://support.mozilla.org/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.org/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably an Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.org/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.org/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.org/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*'''''Adobe PDF Plug-In For Firefox and Netscape''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]
Similar Messages
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We have gone on our comp after a while and tried to open Firefox . When we do we get a message "Firefox is running close app or restart comp . " Now the thing is I was on it earlier and closed it with the close button . Then say checked mail , or looked at pictures on my comp . Then I would want to use the browser again and when I tried to access it I get that message . Rest assured it had been closed . This issue did not happen until I downloaded Firefox4 . We did not have this problem with the earlier versions of Firefox .
https://support.mozilla.com/en-US/kb/Firefox%20hangs <br />See '''hang-at-exit'''
-
.Apple sent me an email saying it was available but when I try to donwload it I get a message saying I already did. I checked the store menu and it indicated that there is nothing available to download. I don't have the songs or the album showing in Itunes anywhere. Not sure what to do.
Hi OverratedBacon,
Thanks for using Apple Support Communities. I would first try downloading the songs from your past purchases by following the appropriate steps here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you're still unable to receive your preorder, you may want to report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari -
Each time I start, use and close Firefox, when I try to use it the 2nd time, I get a message saying its already running but not responding. It Isn't. I have to restart my computer everytime I want to use Firefox.
== This happened ==
Every time Firefox opened
== I downloaded the new version ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.2; Win64; x64; SV1; GTB6.4; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)<u>'''Kill Application'''</u>
In Task Manager, does firefox.exe show in the <u>'''Processes'''</u> tab?
See: '''[http://kb.mozillazine.org/Kill_application Kill Application]'''
'''<u>Causes and solutions for Firefox hanging at exit:</u>'''
'''[[Firefox hangs]]'''
'''[http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit (Mozillazine article)]'''
'''[[Firefox is already running but is not responding]]'''
<u>'''Safe Mode'''</u>
You may need to use '''[[Safe Mode]]''' (click on "Safe Mode" and read) to localize the problem. Firefox SafeMode is a diagnostic mode that disables extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes before starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
See:
'''[[Troubleshooting extensions and themes]]'''
'''[[Troubleshooting plugins]]'''
'''[[Basic Troubleshooting]]'''
If the problem does not occur in Safe-mode then disable all of your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You have to close and restart Firefox after each change via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window. -
If I close firefox, then try to reopen it says firefox is already running, please close. I dont know where it might be running or how to close so I have to restart my computer to use firefox
-> press '''CTRL + ALT + DEL''' to open Task Manager -> Processes tab -> right-click '''firefox.exe''' and click '''End Process Tree''' -> close Task Manager
Troubleshooting extensions and themes
* https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
Troubleshooting plugins
* https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins
Check and tell if its working. -
When I click on Firefox I get a window that says: "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your computer." I can't see where anything is running on firefox. I restarted the comuter and I shut down the computer. I also ran a full scan of the computer.
Sorry I am a PC user but have you seen
* [[Firefox is already running but is not responding]]
Firefox will be hanging for some reason. The quick solutions to kill the process and try again. The next step is to try to see if it will start and exit normally a couple of times, if so the problem is solved. If not the reason needs further investigation.
See [[firefox hangs]]
An immediate likely culprit after repeated problems are the duplicate session restore files, as discussed in the above KB article. -
I recently upgraded to firefox 3.6, I think the inability to access firefox began after that. I`m worried that I may have lost my bookmarks.
== This happened ==
Every time Firefox opened
== For the past week, when I attempt to click on firefox ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4This has been happening to me for months IN w &. It is REALLY ANNOYING.
MY WAy AROUND IT IS TO PRESS Ctrl,Alt,Del & select or start the
Windows Taskmaster.
Select Processes Tab & scroll down until you find "firefox.exe" , select it & at the bottom select End Process. In the next window press on End Process & Firefox will be closeD. Get out of that & you will be able to start Firefox.
A bit messy but saves re-starting the computer.
I WISH THEY WOULD FIND A SOLUTION!!!!!!!!!!!!!!!!!!! -
The only other way to avoid this problem is to fully shutdown, or restart my computer.
There are other things that need attention.
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
# Shockwave Flash 10.0 r22
# Next Generation Java Plug-in 1.6.0_15 for Mozilla browsers
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
Update the [[Java]] plugin to the latest version.
*http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE) -
I open Firefox, use it then close it. Next time I try to open it, I get a message saying its already open, but, it isnt. I have to constantly restart my computer to use Firefox. What can I do to fix this?
== This happened ==
A few times a week
== I downloaded the newest version of FirefoxSee http://kb.mozillazine.org/Firefox_hangs and [[Firefox hangs]] (Hang at exit)
-
After installing Mountain Lion, iMessages and Facetime does not work. When I try to sign-in I get a message that says: The server encountered an error processing registration. Please try again later. After 4 calls to apple and 8 and a half hours on the phone. The apple people does not how to solve the problem. The last thing they told me is that they will send the problem to their engineers and I will hear from them. unfortunately they have not contact me.
During the phone calls I tried putting the date and time in automatic, changing the username and password, I even tried using somebody elses username and password. Please help, facetime is my tool to telecomute, and it is hurting my job.I had the same problem and found the solution here:
https://discussions.apple.com/thread/3189272 -
While downloading a book from iTunes, my internet service was interrupted and i didn't get the entire book. Now when i try to download it, i get the message that i already have downloaded it. It hit the download button in the purchased section, and nada! How can i re-download the book?
Hi Peggs,
Try this:
Open your iBooks app on your iPad
Select the Store Button at the top
Select Purchased at the bottom
You will see your AppleID on the right at the bottom, then Redeem, then Support
Click on your Apple ID, and when the AppleID window comes up with the options, Sign Out
Then Sign In again and try redownloading your book
Hope this helps!
Cheers,
GB -
When I try to open Firefox I get a message saying it is already open. However it is not open and i cannot access Firefox
See:
* http://kb.mozillazine.org/Recovering_a_missing_profile
* http://kb.mozillazine.org/Profile_in_use
* https://support.mozilla.com/kb/Firefox+is+already+running+but+is+not+responding
If it happens after you've closed Firefox and want to restart the see these:
See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
See "Firefox hangs when you quit it":
*https://support.mozilla.com/kb/Firefox+hangs -
Firefox will close unexpectedly then when I try to open it I get a message saying it is already open and I must close it first. I cannot find it open anywhere and then I must reboot to open Firefox again.
See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* [[Firefox hangs]]
See also:
* http://kb.mozillazine.org/Firefox_crashes -
When I try to open itunes i get a message saying: File "iTunes library.itl" cannot be read because it was created by a newer version of itunes. And itunes will not start up. Any help out there?
Hi did you ever get a solution to this problem? Having the same issue myself!
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When I try to uninstall iTunes I get a message saying iTunes 64 msi can not be located and I should enter an alternate path. How would I know where it it is? I get the same message when trying to install the update to iTunes 10.6.1.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
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