When I try to sign into my Apple ID account, I get a message that says "An unknown error has occurred" I reset my password but that didn't help. What do you suggest?
When I try to sign into my Apple ID account, I get a message that says "An unknown error has occurred". I reset my password but that has not helped. I am trying to update iPhoto. I just installed Maverick X. Thank you
Restart your Mac then try again.
Similar Messages
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When I try to sign into iCloud from Windows PC I get the message "You can't sign in because of a server error." When I check the iCloud status, all is Green. What is the fix?
Hi spillgar,
If you are having issues signing in to iCloud from your Windows machine, you may find the following articles helpful:
iCloud: Account troubleshooting
http://support.apple.com/kb/ts3988
iCloud: If you can’t sign in to iCloud.com
http://support.apple.com/kb/ph2611
Regards,
- Brenden -
When I try and sign in to the App Store, I get an error message that says "An unknown error has occurred". The Apple Store told me to contact Apple Care which I did. They determined it was not an issue with my computer and thought it was an issue with the App Store.
They had me contact the iTunes Store instead of the App Store because they said that was the technician I needed. The iTunes Store rep told me there was no issue with my iTunes account and told me "The issue could have been temporary, related to your internet connection, your local network, or your computer itself."
This issue has been happening for a few months and as I said above, Apple Care said it was not my computer.
Any suggestions?
ThanksRestart your Mac then try again.
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Can someone please offer some suggestions why I am getting an error message that says "an unknown error has occured" when I try to download or update my apps in the app store?
Thanks!
disregard! i noticed someone else's post about signing out of the app store and signing in again and it worked.....Hi ...
Try here > Mac App Store: "An unknown error occurred (100)" when purchasing
If that doesn't help, drag the App Store icon straight up off your Dock so it goes, "poof".
Now drag the App Store icon from your Applications folder to the Dock. Try updating your apps. -
I have the iphone 5 and when i try and get new apps it says an unknown error has occured. The password is correct. A couple of times i have seen a little glitch in small lines of pixels across the screen. Started happening about the same time.....????
Did you read my response in your first post? Look here.
https://discussions.apple.com/thread/4912178 -
when ever i go to login to the app store on my computer it always say "an unknown error has occurred" i want to know if its just my computer or if its the app store or what? And how do i get it to work?
Changing the email address you use for your Apple ID -
http://support.apple.com/kb/HT5621 -
when I try to sign in to my Icloud account on my windows PC i get this message"The Apple ID is valid but is not an icloud account" i only have the one apple
ID so how do I get around this please ??note I own no other Apple device I just wanted to use icloud for data storage and Itunes
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When I try to sign into my iCloud.i get a massage saying that The maximum number of free accounts has been activated on this I pad. Please can you tell me how to get round this problem ?
All you can do is re-use on of the accounts previously created on your device, or create an account to use on another iOS device or Mac (running OS X 10.7.2 or later), if you have one.
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When i try and sign into my apple id on my iphone it goes back
when i try and sign into my apple id on my iphone it goes back
it says that when you try to create an apple ID , not when signing in. Are you sure you're trying to sign in?
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i am getting the error message "cannot communicate with the server" when i try to sign into my apple account on my ipad - any ideas???
Welcome to the Apple Community.
The following article(s) may help you.
Photo Stream ToU's -
When I try to sign on to Mac App Store I get the message "Your device or computer cannot be verified" Yet I can sign on in iTunes no problem. I've tried all the suggestions from App Support but no luck. What am I doing wrong?
What troubleshooting techniques have you tried? Have you restarted the app? Have you restarted your computer?
One idea is to Trash this file; Mac HD/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist and restart. -
Updated iTunes to 11.0.3 and now when I try to use Airport Express I get a message in iTunes that states, "an unknown error has occured (-15000.) I gave the Airport a hard re-start, so I don't think that is the issue. Using Windows 7 Ultimate
Looks like I fixed it., thanks to another post I read. I went into my Norton Security. Under Settings. Chose Firewall. Program rules. changed the itunes setting from "auto" to "allow" This also fixed my error (-3212) which would not allow me to connect to the iTunes store.
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When I try to log in to my BC account I get a message that says this"Server Error in '/' Application. The resource cannot be found. Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly. Requested URL: /Admin/Index2.aspx"
Any ideas???From the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. Test. -
everytime i try downloading something from app store on my iphone it wont download, it keeps saying 'an unknown error has occured' i dont know what to do. iv tried restarting my phone. Help?
Sign Out of your Account... Close All Open Apps... Perform a Reset... Try again...
Reset
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
When im installing the iLife bundle package, it says an unknown error has occurred. What do i do?
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
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