When i try to sinc the song " chain hang low...

Whenever i try to sync th song to my ipod, which i bought off of the itunes store,
a messege box appears and says
the song "chain hang low" wa snot downlaoded to your ipod because it cannot be downloaded to it.
hmmmm.
WHAT DOES IT MEAN and what should i do to make it work?

Did you authorize the song by playing for a few seconds on your computer?

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There are about 8 songs in a playlist on itunes that are listed in the playlist but cannot be transferred to my ipod because it states: "..the original file could not be found." When I try to locate the song I get a list of the different music librar

There are about 8 songs on a playlist that are listed in the playlist library but when I try to transfer them to the playlist, it states that they can't be transferred because the original file could not be found. Then it asks, do you want to locate the file but when I try that I get a few libraries but am not sure how to locate the particular songs. Some of the songs were purchased and some were transferred from a CD. I have seen the same question asked on the help page but haven't found an answer.
Thanks.

Hi dones49,
It sounds like your issue here is that iTunes can not find the files for some of the songs you have brought into it. This happens occasionally even if the songs have not been moved from the location that iTunes places them on import or purchase. When you try to use the song, iTunes prompts you to find the file, as you have seen.
To find the file, use the information in this article to navigate through the iTunes media folders -
Locate and organize your iTunes files
If you are still unable to locate the files, you may need to download them from the iTunes store again, or rip them from your CDs. See this article for assistance with downloading your past purchases -
Download past purchases
Thanks for using Apple Support Communities.
Best,
Brett L

TS1424 I purchased an album from iTunes using my computer. All of the songs from the album are on my computer and play perfectly. When I try to sync the songs to my iPhone or iPad, I get an error message that says 3 of the songs can not be downloaded to t

I purchased an album from iTunes using my desktop computer. All of the songs from the album are on my computer and play perfectly. When I try to sync the songs to my iPhone or iPad, I get an error message that says 3 of the songs can not be downloaded to these devices. Any ideas?

Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though

When I try to transfer the songs (that I've purchased on iTunes) on my iPod to my computer I get an error that my computer is not authorized, however I have already authorized it (it's the only computer authorized). What am I doing wrong?

When I try to transfer the songs (that I've purchased from iTunes) on my iPod to my computer
I get an eerro that my computer is not authorized, but I've already authorized it. What am I doing wrong?

Try deauthorizing the computer, logging out of the iTunes store, rebooting your PC, logging back into the iTunes store, and reauthorizing your computer.
Any luck there?
B-rock

HT3819 When I sync my iPod some of my purchases from iTunes transfer, but some do not. When I try to drag the songs onto the iPod icon it shows the 'crossed out' symbol and won't move them.

When I sync my iPod some of my purchases from iTunes transfer, but some do not. When I try to drag the songs onto the iPod icon it shows the 'crossed out' symbol and won't move them. I've tried synching from multiple computers that are all connected with home sharing but it still didn't do the trick.

Installing iTunes does not cause content to magically appear on the computer.
Your media is only where you put it.
iOS devices are not backup devices.
Copy the media from the old computer to the new computer.

HT201272 all of music downloads in my library show a exclamation point prior to the check box, when i try to click the song, it says unable to locate even though all the preferences are saying it's there. where is my music? please help

I was trying to sync my ipod and for whatever reason my iTunes wasn't recognizing my ipod anymore and asked if I wanted to erase it and basically start over. So I said yes, thinking it would then put my music library back on my ipod, but instead now it shows all my music but it won't play or sync. When I try to play any song, it says it can't be located and asks if I would like to locate it, but I still can't find it! I've had to go into the iTunes store and redownload songs and that works. But I would really like to just locate my library wherever it is in my computer. Help!

I'm in the same boat...so far no one has helped here

It says Authorize is successful but when I try to play the song again it ..

... it says I need to authorize again. When I do it each time it says I've used 3 or my 5 but then I say OK and try to play the song again and it brings up the name/password box, and I go around and around. I've deauthorized the computer, and authorized it again but no change: says 3 out of 5 again. Some songs play, some don't.
HELP! (please!)

That suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

How do I add songs to a current playlist now that I've downloaded iOS 7 to my iPhone 4? I don't seem to be able to add songs anymore-- when I try to add the song, it just starts playing it instead.

I used to be able to open the playlist, choose to Edit it, then go to the song I wanted to add and the song would have a plus sign next to it and if I tapped the song, it would be added to the playlist however many times I tapped it. Now when I Edit the playlist, I go to the song I purchased to add it and there is no plus sign, but I figured, hey maybe that's new too, and I tap it anyway. Instead of going on my playlist it just starts playing. I even thought, after multiple attempts at this, that if I let the song play all the way through it would go on my list, but that was a failed idea as well.
Does anyone out there know how to fix this? I realize I can probably start a new playlist---or maybe I cant!!! --I haven't even tried! But even if I can, I don't want too because this one has lots of songs in a particular order, and I just want to add my new purchases!
I already greatly dislike the visual changes that came with iOS 7 - so I hope these other issuesare easily fixable....
Thanks!

Hi TakesTwo2Tango,
Thanks for using Apple Support Communities. It sounds like you should definitely be seeing a plus sign after tapping Edit, so I would try a couple relatively easy things (closing the Music app, resetting the iPhone):
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari

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Pretty much I have a song on my iPod 5th gen nano that doesn't wanna play, its just one song every other song works. I click it and it show the thing when a song is about to play but then it instantly goes back to where you click on the song. And when I click on it in the songs list it skips immediately to the next song on the list. I have tried restoring my iPod but the song still won't work I've also tried removing the song from the library and the putting it back on iTunes but still no luck. What do you guys suggest I do?

Can you play the song in iTunes?
If you can't the song file is probably corrupt and needs to be replaced.

I bought an ipd shuffle for my daughter. I have old songs from frostwire that I downloaded on the shuffle. When I try to play the songs, I get "Please use Itunes to sync music". What does that mean?

I bought an ipod shuffle and downloaded old limewire songs onto it. The ipod says "Please use itunes to sync music". What does that mean? Do I have to download from Itunes only? thanks, Jester

Dear jester,
Apple created iTunes to try and stop piracy, and if you look at the lime wire site, it says they were shut down for piracy.
You will have you buy all the music through iTunes or you can download music to iTunes from a CD.
I hope this help you.
~Philip

Itunes crashes when I try to update the songs on ipod

I have a G4 running the newest update and also itunes 7.0.1
This is what is happening: I start itunes, plug in my ipod. The ipod screen within itunes comes up and then I click on the tab at the top labled music and itunes chrashes every time. How am I to update my ipod if I can't manage my music.
I have too much music for my size ipod. This is a problem.
anyone have this problem?

Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
Also try change the DNS to Google's servers. See:
Public DNS — Google Developers

I just installed itunes on my new computer, the majority of the songs have an ! beside the song and when I try to play the song a dialog box comes up and says it can't find the file. The songs include music downloaded from itunes throughout the years

I just instaled itunes on my new Dell computer operating system-Windows 7. The majority of my music-purchased from itunes and my CD's will not play. Help!

I just instaled itunes on my new Dell computer operating system-Windows 7. The majority of my music-purchased from itunes and my CD's will not play. Help!

I have an ipod nano 4GB and use pc windows xp . since last year my ipod didnt sync any new songs saying "the ipod cannot be synced the required folder couldnt be found" and when i try to update the itunes version another error occured. plz HELP!!!!!!!!!

I have an ipod nano 4gb and use pc with windows XP. since last year my ipod suddenly didnt want to sync any new songs saying " the ipod "MOAMEN" cannot be synced. the required folder couldnt be found" and when i try to update the itunes version another error occurs and i dont know when i tryed to format ipod i didnt find "format" button. so plz give me suggestions instructions i extremely bored !!!!!!!!!!!!!1

Uninstall/Reinstall iTunes then try to rebuild the library.
http://support.apple.com/kb/HT1925 (uninstall/reninstall)
http://support.apple.com/kb/HT1451 (recreate library)

On some of my files there is a ! in front of it, if I try to play the song, I get an error message; "The song "_____" could not be used, because the original file could not be found. Would you like to locate it?" Then when I click "Locate", I get nothing.

I'm really dumbfounded on this one and it's driving me bonkers!!!! On some of my music files there is a ! in front of it, if I try to play the song, I get an error message; "The song "_____" could not be used, because the original file could not be found. Would you like to locate it?"
This began to happen when Chuck made playlists2burn on2CD-and then he would delete the playlist; sending all the song files into oblivion. Certain songs have a ! right next to the file name, and as I stated before, i get that error message:
"The song "_____" could not be used, because the original file could not be found. Would you like to locate it?"
So I click on "Locate". No help. I get a menu with folders that say "catroot" and other folders which names I cannot remember, but I scroll PAST the file folders, & it's just a bunch of ".DLL" files.....I don't understand what any of the names of the folders mean...it's frustr8ing-coz this is my 2nd iTouch, my 1st one got stolen & I can't afford2buy my music back at this time & i NEVER before had a single problem with losing song file locations.
              Is there anyone out there who has been through this frustrating game of chasing your tail?....<that's how I feel>
If so I would be ever so gr8ful if maybe someone with the knowledge would be so kind as 2 tell me how/where 2 retrieve these songs & how to put everything back where it belongs, I would be 4ever gr8ful !!!
I can't afford 2 replace the songs just like I'm unable 2 buy back my old music from my stolen iTouch....man that was an awesome collection-someday I'll be able 2 afford 2 do that & I would like 2 have all the new music that I paid 4 but cannot find when I got my new iTouch....that would just be wonderful.
             I hope someone sees this post that can help me retrieve these files....losing $100.00 of iTunes is a REAL BUMMER!!!!!!
                                                  ThanQ SO very much!
                                                                         [email protected] or [email protected] or [email protected] .
                                                                                           You can also find me on Facebook, my given name is Tiffinie Trimmer, &
                                                                                            that's my Facebook "handle". ThanQ 4 taking the time 2 read all of this!
                                                                                            hope 2 get a reply someday....I'll B checking all my emails & my Facebook, as well
                                                                                            as marking this page in my FAVORITES so I can find it fast! Take Care!!!

I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
But before I would check the folders and see if the songs are really there
In my iTune I have this, and I believe it is the default.
Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music

My e-mail has changed, but I purchashed some songs in iTunes using my old e-mail address as my account name... so when I try to play the sonngs I bought and paid for - it keeps asking me to authorize my PC first, but I don't remember the password!

My e-mail has changed, but I purchashed some songs in iTunes using my old e-mail address as my account name... so when I try to play the sonngs I bought and paid for - it keeps asking me to authorize my PC first, but I don't remember the password! And since the old e-mail address is no longer active, I can't even chenge the password- becasue it's sends the link to do so via e-mail! Even when I use the "ask personal questions" option to verify and it asks me for my date of birth, I put it in and it still won't acccept.

Hello there, loupar.
The following Knowledge Base article offers up just how to change your Apple ID for the App Store on your iOS device:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

When i try to sinc the song " chain hang low...

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