When I try to start firefox I get something called ASK
Despite my not asking for, nor as far as I can remember installing it, all of a sudden when Itry to start firefox this ASK browser comes up. I have tried to uninstall it and my O/S said it had but this keeps happening and I can find no trace of this annoying thing anywhere in my system to delete it otherwise. How can I get rid of it.
Ask search and the Ask Toolbar are installed along with some software. You should have seen an option during the installation to NOT install the Ask software; look carefully at each screen during the install process for items that you do not want and un-check those items.
#Remove Ask Toolbar (if you have it installed):
#*http://support.mozilla.com/en-US/kb/Uninstalling+add-ons
#*http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on
#*http://kb.mozillazine.org/Uninstalling_toolbars
#Reset your home page (if the Ask search page is displayed when starting Firefox): http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
#*You can reset to the default by clicking "Restore to default" on Options > General > Startup > Home page. Be sure to set "When Firefox starts" to "Show my home page" on that same panel.
#Reset your Location Bar search engine (if typing a few words in the URL/Location Bar takes you to Ask search):
#*type '''''about:config''''' in your Location Bar, like typing a web site address, and press the Enter key
#*ignore warning and choose to continue
#*in Filter, type '''''keyword.URL'''''
#*in lower part of screen, if it is '''bold''' and shows "'''user set'''", right-click keyword.URL and choose "Reset"
#*in Filter, type '''''Ask'''''
#*any items in lower part of screen in '''bold''' and showing "'''user set'''", right-click and choose "Reset"
#*close about:config tab
#*See:
#**http://kb.mozillazine.org/About:config
#**http://kb.mozillazine.org/Location_Bar_search#Location_Bar_search_.28external_-_search_engine.29
#**http://kb.mozillazine.org/Keyword.url
#**http://www.techrena.net/computers/address-bar-search-provider-firefox/
#If Ask is shown in your Search Bar and you want to remove it:
#*https://support.mozilla.com/en-US/kb/Search%20bar
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How are you opening the Profile Manager?
*http://kb.mozillazine.org/Profile_Manager
Sounds that Firefox is still or already running.<br />
See:
*http://kb.mozillazine.org/Kill_application -
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== I tried to enter Firefox. No apparant reason ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2; AskTbGLSV5/5.8.0.12304)Hi,
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#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
#Why Firefox may hang:
#*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' -
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OK, I had moved the profile file inside the profile folder which was created when I installed FF, to the main FF folder. I then took the equivalent file which existed under XP before my upgrade to vista, and moved it into the new Profile folder. That's when I hit the problem described in the initial question.
So, what I did following Tony's response was to move the bookmarks password and cookies files into the profile created on the install. I then moved that file into the profile folder and moved the one I'd saved from XP, out to the main FF folder.
Started FF and voila! All working fine. Thanks for your help. -
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== This happened ==
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== july 7th about 6:00pmSteps to resolve this issue:
1. Open Firefox
2. Go to '''Tools>Options>Advanced>Network>Settings'''
3. Check '''No Proxy''' -
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This sounds like it's not the Firefox installation itself that is messed up, but your profile folder (where your personal settings like bookmarks, passwords, etc are stored). You say you used easy transfer, and that might have gone wrong somehow.
To start from scratch again, follow the instructions under "Creating a new profile" here: https://support.mozilla.com/en-US/kb/Managing-profiles. Hope this helps! -
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Hi,
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This is the error I get when I try to start Firefox: -
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== This happened ==
Every time Firefox opened
== I installed a new version ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648)If you can't reinstall Firefox yourself then you need to contact your IT department and ask them to check the Firefox installation.
It is possible that some files got broken with the latest update. -
# Question
there are times when I try to start firefox 3.6 that it does not come up,but when I click it again, I get fire fox is running but not responding, close fire fox, or shut down computer. There are other times that it starts up normally wit no probs
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Cheers, Gerd -
When i try and open Firefox, I get an error message saying 'unresponsive script' and it wont allow me to press the continue button. What do I do?
== This happened ==
Every time Firefox opened
== Today ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.125 Safari/533.41
Close all iWork applications
2
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3
empty the trash
4
shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
let the Mac complete the start up procedure completely, it will take longer than usual as the hard drive is being repaired
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Reinstall Keynote by logging into the Mac App Store using download / install -
When I try to install Firefox, I get a "can not open output file" error. I was using Firefox before and it stopped working, so I uninstalled. Cannot re-install now.
== This happened ==
Every time Firefox opened
== I tried to download firefox. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; AntivirXP08; GTB6.3; .NET CLR 2.0.50727; MS-RTC LM 8)When you click the download link on [http://getfirefox.com GetFirefox.com], you should be asked if you wish to Run or Save the file. If the described situation happens when trying to Run the download, try instead to Save it and put the file on your Desktop or a similar place where you are certain that you can find it again.
When the download is complete, try double-clicking the downloaded file in the normal Windows Explorer (browse your way to the file from My Computer). This should start the installation.
If you notice in the Explorer window that the file seems to be lacking the Firefox orange/blue icon, rightclick the file and select Properties. The picture should look somewhat like the attached picture (except that mine's in danish, but that is irrelevant) if saved correctly - if it does NOT look like this, please describe the contents or attach a screenshot of the box. Especially what it says under "File type" - it should be "Program"; if it's not, we'll have to look into what the problem could be here.
Slightly off-topic, your Internet Explorer seems to be quite a bit out of date (IE 6, where current version is IE 8), so I would strongly recommend that you try to run Windows Update to get your system updated. If this is a company system (like a Terminal Server thin client machine), this may not be possible, and your system administrator will most likely have to help you. -
When I try to open Firefox I get a message saying it is already open. However it is not open and i cannot access Firefox
See:
* http://kb.mozillazine.org/Recovering_a_missing_profile
* http://kb.mozillazine.org/Profile_in_use
* https://support.mozilla.com/kb/Firefox+is+already+running+but+is+not+responding
If it happens after you've closed Firefox and want to restart the see these:
See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
See "Firefox hangs when you quit it":
*https://support.mozilla.com/kb/Firefox+hangs
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