When I try to sync a new audiobook from Audible on my iPod, I get the message that's not possible because the iPod "may only contain content from two Audible accounts." I

When I try to put an audiobook on my iPod, I get message the "iPod may only contain content fro two Audible accounts." I had an old Audible account, which I used to download books. I cancelled that and recently opened a new Audible account and downloaded the book that will not transfer to the iPod. I also have an iTouch which I bought second-hand, and the previous owner may have had an Audible account.

See this post.
tt2

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TS3212 I just purchased a new iphone 4s and I am trying to load some music from my itues. I am getting a message that says not enough space. I checked my phone and it shows i have 5.1G available. do you know how to fix this problem?

I just purchased a new iphone 4S and I'm trying to loan some music from itunes. I keep getting a message that says not enough space on my phone. I checked my phone and I have 5.1G available. I deselected all the songs on my itunes to try and get it to sync and I keep getting the same message. Any tips?

Hey csumner1,
Thanks for the question. I understand you are receiving a "Not enough free space" alert when attempting to sync your new iPhone 4s. The following article may help to resolve your issue:
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503
Resolution
Try disconnecting and reconnecting your device, then syncing again to solve this issue.
Orphaned files may remain on your iOS device if it is physically disconnected while syncing music, podcasts, videos, or photos. This can prevent iTunes from syncing the iOS device on subsequent sync sessions. When this happens, the Capacity indicator in iTunes may report a large amount of "Other" disk usage for the iOS device. To resolve this issue:
1. Turn off the music or photo sync option in iTunes for the device.
2. Click Apply to sync the changes to the device.
3. Turn the music and photo sync options for the device on again.
4. Click Apply again to try to sync the device to iTunes.
          - If the 'Not enough free space' alert appears, continue to step 5.
5. Turn off the automatic syncing functions for the iOS device. To do this:
          - Select the iOS device from the iTunes window and click the Summary tab.
          - Deselect "Automatically sync when this device is connected" and select the "Sync only checked songs and videos" checkbox.
          - Click Apply to sync the changes to the device.
          - Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes.
If the 'Not enough free space' alert appears, continue to step 6.
6. Restore using iTunes.
Thanks,
Matt M.

When i try to sync my ipad with my pc to share pictures, i get a message to update to 11.1 or greater. when i try to download the latest version of itunes, the message says i already have a larger version. i am confused. help!

when I try to sync my Ipad with my pc, I get a message to update to 11.1 or greater itunes version. when I tried to download the latest version of itunes, a message says i already have a greater version. can anyone help?

Hi,
Do you have iTunes 11 on your imac? What OS X do you have?
Jim

When trying to update my iPad 2 to iOS 7 I keep getting the message that it has stopped because the file is full. There is plenty of room on the iPad. It also says to check the settings. What do I do now?

When trying to update my iPad on iTunes I keep getting a message that the download has stopped because the file is full. There is plenty of space on the iPad. Also, the message says to check the settings. What am I supposed to check in the settings? What do I do now?

I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue.

I have tried several times to update firefox when requested to do so and each time after down loading and installing I get a message that installation was unsuccessful because I am not authorize to use certain features or words to that effect.

Latest was email from Aol that they recommend downloading a special version of firefox (firefox 8) that's designed to work with aol. I downloaded file and everything worked until I reached the time you drag the firefox icon to implement the new file. Then I get this message unsuccessful because I am not authorize to access all of the features.

Latest was email from Aol that they recommend downloading a special version of firefox (firefox 8) that's designed to work with aol. I downloaded file and everything worked until I reached the time you drag the firefox icon to implement the new file. Then I get this message unsuccessful because I am not authorize to access all of the features.

Ok, when i try to sync my new ipod touch to my computer, it says unable to connect for unknown reasons, and as a benefit, it shows the songs as faded in the list and therefore unplayable. how do i fix this problem?

as stated in the title, i when i try to sync my new ipod touch to my computer it says its unable to connect due to unkown reasons. the music is listed on my touch as there, but faded (minus a selected few songs) and therefore are unplayable. i have no idea where to start, i figured downloading the newest itunes update, however, it no longer shows up when i start it up. confused.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reboot the computer
- Try another cable and USB port
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I keep getting an error message when I try to sync my new iPhone5s to iTunes. It says my computer is not authorised. When I authorise it and try and sync again, the same error message appears. help?

I keep getting an error message when I try to sync my new iPhone 5s to iTuines.
It says my computer is not authorised.
When I authorise it successfully, and try and sync again, the same error message appears.
Help?

Hello Chad176
If you are constantly Authorizing your Apple ID, the article below will assist with getting that resolved for you.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Thanks for using Apple Support Communities.
Regards,
-Norm G.

My iTunes shuts down at step 5 when I try to sync my new iPhone 6

My iTunes shuts down at step 5 when I try to sync my new iPhone 6. When I sync my iPhone 5 it has no problem at all. I reinstalled iTunes and it is still doing the same thing. My iPhone 6 is new out of the box today. iTunes is fine as long as I don't sync the iPhone 6. All my apps are current. Any suggestions?

I had a similar problem with my iPod backing up.
Report that here:
https://www.apple.com/feedback/itunesapp.html

I havent upgraded my iphone 4 to ios 4.3. Now when i try to back up in itunes, it doesnt recognise my iphone, but sees it as a camera, not giving me the links i need to back up. I have removed itunes completely and downloaded it new.

i havent upgraded my iphone 4 to ios 4.3. Now when i try to back up in itunes, it doesnt recognise my iphone, but sees it as a camera, not giving me the links i need to back up. I have removed itunes completely and downloaded it new.

What computer OS are you using. Here are links for iTunes not recognizing the iPhone in different OS.
Apple: http://support.apple.com/kb/TS1591
Windows: http://support.apple.com/kb/TS1538

When I try to open a new tab, it automatically goes to a babylon seaqrch page, even though I have un-installed the toolbar

Someone installed babylon toolbar on top of Firefox - since then when I try to open a new tab, it automatically goes to a babylon search page, even though I have un-installed the toolbar.
Please help
Alfredo

Take a look at:
https://support.mozilla.com/en-us/questions/746530
https://support.mozilla.com/en-us/questions/746530
https://support.mozilla.com/en-us/questions/747615
thank you

HT1296 When I try to sync I get a message that says "waiting for items the sync" then it just stays there and runs for as long as I keep it hooked up. Any ideas?

When I try to sync I get a message that says "waiting for items the sync" then it just stays there and runs for as long as I keep it hooked up. Any ideas?

I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!

My husband and me have one computer and when I try to sync my iphone under my log in I am always getting all of his apps on my iphone, what am I doing wrong?

My husband and me have one computer and when I try to sync my iphone under my log in I am always getting all of his apps on my iphone, what am I doing wrong?

See Recover your iTunes library from your iPod or iOS device.
tt2

When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore?

When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore? I have all of my stuff backed up on iCloud but I really don't want to go through the hassle of wiping it clean and putting everything back on.

This is a post from a user named edgar999 and it worked PERFECTLY:
"OK - this is how it works:
In order to backup from iCloud you cannot use iTunes!
Therefore disconnect your device from your computer.
Turn on your device and go to Settings and then go to General.
At the bottom of this submenu there is a buttom "Reset"
If you push that buttom you see 6 different Erase settings to chose from!
Chose "Erase All Content and Settings" because this will wipe everything from your device and will let you restore from iCloud! (I tried the top "Reset All Settings" but that did not let me use iClouds afterwards!)
Once you pushed that buttom your device will be wiped clean and after some time you will see the Device Welcome Screen like on a new device!
After choosing your location you will be asked to setup your WiFi-conection. After you joint to your Wifi you will be given the choice to restore the iPad from a backup from the iCloud. Choosing this backup will prompt you with your apple ID and password.
Restoring from a backup can take some time. The process uses your Wi-Fi connection to download settings, content and data. If you had a lot of content on your device, this can take a while. The restore screen should give you estimates at each stage of the restore process, starting with restoring the settings and then booting into the iPad. When the iPad home screen appears, the device will continue the restore process by downloading all of your applications.
If you are restoring from a backup because you have run into problems with your device that can only be solved by restoring it, you can first choose your latest backup. If you still have problems, you can move on to the next latest backup, repeating the process until (hopefully) the problem is cleared."
THANK YOU edgar999!!!!

HT201269 I am trying to connect my iPhone to the cloud but when it asks me to agree to the new terms and conditions I click agree andI get a message stating it cannot connect to the server.

I am trying to connect my iPhone to the cloud but when it asks me to agree to the new terms and conditions I click agree andI get a message stating it cannot connect to the server.

Apple servers are currently down at the moment. Try back later or wait until Apple resolves the issue.

PC hard drive died and I have replaced it. Need to import the music on my iPod, but get a message that it's synced with another library (old hard drive). How do I import the music onto new hard drive? Senuti's just for macs.No old hard drive to copy.

My PC hard drive died and I have replaced it. Need to import the music on my classic iPod, but get a message that it's synced with another library (old hard drive). How do I import the music onto the new hard drive? Senuti (one respondent's suggestion) is just for macs. I have no old hard drive to copy to the new hard drive (another respondent's suggestion.)

See this older thread from another forum member Zevoneer on different ways to copy music from your iPod back to your PC.
https://discussions.apple.com/thread/2417169?start=0&tstart=0
B-rock

When I try to sync a new audiobook from Audible on my iPod, I get the message that's not possible because the iPod "may only contain content from two Audible accounts." I

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