When i try to sync i get a message that says another user has it open

I am trying to use itunes to sync my ipod and ipad (which I have done many times) and I get a message that says that another user has it open and it needs to be closed. Does anyone have any guidance?

Rysz wrote:
A new one for me... A Reset never hurts and may help:
Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first).
The message has nothing to do with iDevice.

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See here > http://support.apple.com/kb/HT1386
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http://support.apple.com/kb/ts1503
Resolution
Try disconnecting and reconnecting your device, then syncing again to solve this issue.
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Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes.
If the 'Not enough free space' alert appears, continue to step 6.
Restore using iTunes.
If that does not help, due to the nature of your issue you may have more success using another one of Apple's support resources:
http://www.apple.com/support/contact/
Take care,
- Ari

When i try to sync i get a message that says another user has it open

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