When I try to sync my iPod Touch it says, "The iPod "[ipod name here] cannot be synced. An unknown error occurred (13019)." This is a huge problem. its been happening for some time now. Help me please?
Every single time, it'll do the regular sync thing then a little pop up comes up and says "The iPod "[ipod name here]" cannot be synced. An unknown error occurred (13019)." ***? I have searched all over for troubleshooting help. I'm exhauseted. Can anyone help me with this pestering problem? I've lost all the music that I bought on my iPod because it didn't sync up with my computer and when it tried to, it took everything away. Help <3 ?
I have searched all over for troubleshooting help.
Doublechecking. In the course of your troubleshooting to date, have you worked through the following document?
iTunes: Error 13019 during sync
Similar Messages
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I can't burn a cd from my ITunes playlist. When I try to burn a cd a message states "The attempt to burn a disc failed. An unknown error occurred. (4450)" How can I correct an unknown error?
Hello rcrown01,
The following articles can help get iTunes back to burning.
Can't burn a CD in iTunes for Windows
http://support.apple.com/kb/TS1436
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/TS1374
Cheers,
Allen -
Macbook Pro randomly shuts off and has been happening for some time now. HELP!!
Anonymous UUID:
A6251877-2DD7-C166-E7CF-89F4C969EE70
Thu Sep 25 17:17:40 2014
panic(cpu 3 caller 0xffffff7f9826bf7c): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff81324a3000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 3), Frame : Return Address
0xffffff812126aea0 : 0xffffff8015e22f79
0xffffff812126af20 : 0xffffff7f9826bf7c
0xffffff812126aff0 : 0xffffff7f9693ff1b
0xffffff812126b0b0 : 0xffffff7f96a0950a
0xffffff812126b0f0 : 0xffffff7f96a0957a
0xffffff812126b160 : 0xffffff7f96c88056
0xffffff812126b290 : 0xffffff7f96a2cba9
0xffffff812126b2b0 : 0xffffff7f9694696d
0xffffff812126b360 : 0xffffff7f96944478
0xffffff812126b560 : 0xffffff7f96945dc7
0xffffff812126b630 : 0xffffff7f9786e3df
0xffffff812126b700 : 0xffffff7f978987b3
0xffffff812126b780 : 0xffffff7f97880ae0
0xffffff812126b7e0 : 0xffffff7f978813da
0xffffff812126b830 : 0xffffff7f97881754
0xffffff812126b8a0 : 0xffffff7f97881fc8
0xffffff812126b8e0 : 0xffffff7f9784efea
0xffffff812126ba60 : 0xffffff7f9787e940
0xffffff812126bb20 : 0xffffff7f9784dad9
0xffffff812126bb70 : 0xffffff80162cf146
0xffffff812126bb90 : 0xffffff80162d0741
0xffffff812126bbf0 : 0xffffff80162ce1af
0xffffff812126bd40 : 0xffffff8015eb6998
0xffffff812126be50 : 0xffffff8015e26bc1
0xffffff812126be80 : 0xffffff8015e139c5
0xffffff812126bef0 : 0xffffff8015e1e013
0xffffff812126bf70 : 0xffffff8015ec9b9d
0xffffff812126bfb0 : 0xffffff8015ef4196
Kernel Extensions in backtrace:
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B1 FF32]@0xffffff7f968f0000->0xffffff7f96b58fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f964bf000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f968e0000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9689d000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56A 3A4AC]@0xffffff7f96b63000->0xffffff7f96e0cfff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f968f0000
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f964bf000
com.apple.driver.AppleMuxControl(3.6.22)[32862231-50BC-3AF6-87A2-703321AE4F90]@0 xffffff7f9825d000->0xffffff7f98270fff
dependency: com.apple.driver.AppleGraphicsControl(3.6.22)[AA46D551-BE0F-33DA-93A3-8F46197BB 36F]@0xffffff7f98255000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f967a7000
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f964bf000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9689d000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[80899285-3952-30DA-A0F9-357C51E104 CF]@0xffffff7f98258000
com.apple.GeForceTesla(8.2.4)[B0074750-2FC6-3E26-BEA0-5AD5469686CF]@0xffffff7f97 83c000->0xffffff7f97906fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f964bf000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f968e0000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9689d000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f968f0000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide:
0x0000000015c00000
Kernel text base: 0xffffff8015e00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 23309490587854
last loaded kext at 334213126218: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f983c1000, size 65536)
last unloaded kext at 496789944633: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f983c1000, size 57344)
loaded kexts:
com.apple.filesystems.smbfs 2.0.3
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.34
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleMuxControl 3.6.22
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS725050A9A362, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:
Macbook Pro 15" 2010
Processor 2.66 GHz Intel Core i7
Memory 8 GB 1067 MHz DDR3
Graphics NVIDIA GeForce GT 330M 512 MB
Software OS X 10.9.5 (13F34)You have the misfortune of owning a 2010 MBP that is experiencing GPU issues:
http://support.apple.com/kb/TS4088?
Make an appointment at an Apple store genius bar for a free evaluation. You will be advised of your options.
Bring the kernel panic report with you.
Ciao. -
I can't open iTunes. When I do it says "The iTunes application could not be opened. An unknown error occured (13014)."
How can I get rid of this error message and open iTunes?are you running any anti virus software on your machine ?
-
Hi All, Just had my iphone repaired after dropping it in a puddle but it won't now connect with iTunes. It says the iphone "iphone" could not be restored. An unknown error occurred (23). Any thoughts on what is wrong with it?
https://discussions.apple.com/message/22965383#22965383
https://discussions.apple.com/thread/4012266?tstart=0 -
I Can Post One Thing But It Crashes When I TRY To Post A Second Thin.
@sanjampet: I have already read the link you provided and none of the solutions work, which is why I posted here.
Safe mode just doesn't activate. I hold shift for as long as possible until eventually I get the prohibited symbol. When I hold shift I see the apple logo and loading icon and then eventually prohibited symbol, its as if I wasn't holding shift at all, which makes me wonder if the shortcut is even correct? And I know its not a problem with my keyboard or my timing of pushing shift because holding alt/option works as usual.
Holding C to load from the installs disc doesn't work either, which eliminates all the solutions based on that. Its the same as safe mode - I hold the button until I eventually get prohibited symbol.
I also tried selecting my Mac hd via holding alt key - same result: prohibited symbol.
I also tried selecting my installs disc via holding alt key and a strange thing happens: I see the apple logo and loading wheel but this time it is stuck on the apple logo and loading spin thing for about 20 minutes while there is lots of noise and activity coming from the CD drive..
I also tried resetting the NVRAM/PRAM, which DID seem to have an affect (screen was brighter + startup sound was louder) but I still see the prohibited symbol like all the other times.
I'm yet to be able to get past the prohibited symbol, the only way around it so far is to load the windows partition if my HD. -
how can i solve this problem?
Perhaps try the Error 1 or -1 advice from the following document:
iTunes: Specific update-and-restore error messages and advanced troubleshooting -
Why am I receiving the following message when I try to move a song from my iTunes library into my iPod touch's music folder?
"The iPod cannot be synced. An unknown error occurred (13019)."
It was working just fine. Then all of a sudden this error message popped up.Try here:
iTunes: Error 13019 during sync -
I've had my iPod classic for some time now, and up to now have been connecting it to my laptop to sync any downloaded tunes from iTunes. Unfortunately, the laptop has died and I'm thinking of buying a iPad.....but how do I now get any songs downloaded from iTunes to my iPod?
If an iPod is set to update automatically it will be associated with a particular library. If you connect that iPod to a different computer or a different library on the same computer you get the the message you are referring to. "The iPod "iPod Name"is linked to another another iTunes music library. Do you want to change the link to this iTunes music library and replace all existing songs and playlists on this iPod with those from this library". To use an iPod on multiple computers you change the update method to "manually manage songs and playlists". You can also use multiple iPods on a single computer so you will be able to connect both of your iPods to your existing iTunes. Connect the new iPod and follow the on screen instructions, iTunes will open and update your iPod.
For info:
The iPod offers three ways to transfer music from your computer. You can select one of the following update modes from the iPod Preferences menu in iTunes (Edit=>Preferences=>'iPod' tab):
1) Automatically update all songs and playlists. This is the default mode, in which your entire music library, including playlists, is automatically synced to your iPod. If the music library on your computer exceeds the iPod storage capacity, you are prompted to select a different update method.
2) Automatically update selected playlists only. With this option, iTunes automatically copies the playlists you have selected to the iPod when you connect it to the computer.
3) Manually manage songs and playlists. You can also choose to transfer music to the iPod manually. This allows you to drag and drop individual songs and playlists from iTunes to the iPod. -
For some time now, when I connect my iPod to my PC, I'm told my iPod cannot be synced to iTunes because (the file cannot be found). What gives?
Sounds like the file yo are trying to sync to the iPod is corrupted.
Try syncing only one item that plays in iTunes on the computer.
Also see the following since when you downgrade iTunes you have to reset your iTunes library since the older version can't read the updated version of the library. -
I have had very much trouble adding music to my wife's iPod. Every time I connect to iTunes, I get an error message that reads ...The iPod "Linda's iPod" cannot be synced. An unknown error occured (13019)...I have tried diagnostics, help and what ever iTunes has to offer and cannot fix the issue. I want to add a new playlist with new music. When I connect her iPod, the playlist shows up on her device. When I disconnect, I can not find it in order to play it. Help me.
Some other posts seem to indicate that the cause is related to voice memos. You may want to try the remedy described in this document
http://support.apple.com/kb/ts2830
although it says it's for the 6th gen iPod nano. -
I cannot get my iPod to sync to iTunes. When I try to sync it, a box appears which reads: "An unknown error occurred (13019)."
Have a look at the More Like This Section on the right...
-
When I drag a song/album/playlist onto my ipod I get the message "The ipod cannot be synced. An unknown error occurred (13019)."
I then restored my ipod and synced it to the backup. The error came again, and I did the same. 3 times.
After that, thinking there may be something bad on the ipod or whatever, I restored it again. This time i DIDN'T sync it to the back-up. It was retuned to factory settings.
But, hey, here I am now, with the same problem.
If anyone has any suggestions? Please.
Details:
16GB ipod touch 2nd generation
-currently 8.8GB of music
-currently .01GB of apps
-currently .22GB of other
Software Version: 4.2.1 (up to date, according to itunes)
Set to "manually manage music and videos"
iTunes 10.5.3 (current version)Type "13019" into the search bar at the top of this page by "Support" and read the resulting help articles.
-
I had 429 songs already on my iPod Touch. When I was in the process of syncing a song from my iTunes Library on to my iPod, a window popped up on the screen saying, ""The iPod "Edward's iPod" cannot be synced. An unknown error occured (13019)). I click "Device" on my iTunes Library to make sure the song was in my iPod. It showed the song that was recently synced now listed under "Device", but when I physically looked for the song on my iPod Touch, it does not appear on there at all. It all started when I decided to put a Playlist I created in the iTunes Library and transferred it on to my iPod. Do you know why it may affected my syncing process and is there any way where I could get the syncing function back to normal so that I can continue adding songs on my iPod? Thank you for listening. P.S. My iPod iOS version is 4.3.5.
Message was edited by: edwardwashereTry here:
iTunes: Error 13019 during sync -
My Iphone has a problem with the microphone it doesn't seem to work! so there for i can't use Siri anymore.. this has been playing up for some time now. But as my wife & I had a baby 7 Months ago I have not found the time to pop in to the apple store until today (8/12/13) and they told me that they couldn't help as it's out of it's warranty by 57 days
Can antone help me? is there something i can do, apart from buying a new iphone!Have you got Siri turned on in settings/general/restrictions?
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