When i try to sync my old ipod touch. it says theres a error. so i update it and reset it and stuff but it still doesnt work. what should i do?

When i try to sync my old ipod touch. it says theres a error. so i update it and reset it and stuff but it still doesnt work. what should i do?

Before you restore the iPod from the backup that Dave had you make yu have to transfer stuff from the iPod to the computer since the backup does not contain the apps themselfes, music, synced phots and some other stuff.  To see what a backup contains see:
http://support.apple.com/kb/HT4946
To transfer iTunes purchases:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- For other stuff you need a third-party program like one of those discussed here:
Copy music from Ipod to new computer...: Apple Support CommunitiesA lot of thos are paid, especiall for more than a limited number of items.  It is harder to find one that does synced photos.

Similar Messages

  • Ok, when i try to sync my new ipod touch to my computer, it says unable to connect for unknown reasons, and as a benefit, it shows the songs as faded in the list and therefore unplayable. how do i fix this problem?

    as stated in the title, i when i try to sync my new ipod touch to my computer it says its unable to connect due to unkown reasons. the music is listed on my touch as there, but faded (minus a selected few songs) and therefore are unplayable. i have no idea where to start, i figured downloading the newest itunes update, however, it no longer shows up when i start it up. confused.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reboot the computer
    - Try another cable and USB port
    - Unsync all music and resync
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:       
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • ITunes Freezes when I try to sync my new iPod Touch

    I can't sync my new iPod with my iTunes library. I have posted in the iTunes forum, although my title says that I have solved the issue. It isn't, so I'm contemptlating reposting.
    I bought a 64gig iPod Touch the other day to replace an old broken iPod. When I try to sync it with my main iTunes library, after a short while (5-500 songs) iTunes freezes and won't shut down. I have on a couple of occasions got a message saying the the computer can't write to the iPod, or the iPod isn't responding, or an "Unknown Error".
    It seems to work fine with my laptop.
    I found a page on fixing "Unknown Errors" and have tried most of the suggestions.
    I've tried:
    *) Uninstalling and Reinstalling iTunes several times
    *) Resetting and restoring my iPod several times
    *) Updating my drivers - they are all up to date apparently
    *) Stopping all unnecessary programs and services from running on start up
    *) Creating a new user account and trying to sync my iPod from there. I have successfully managed to sync the iPod with a small number of songs or a film on my own account, so I need to test it with a fairly big library. I copied my main iTunes library into iTunes on the new account. The sync hasn't worked (although it is syncing the same files).
    I found a post with a google search that suggested it could be a power drain on my USB port / Bus, or somet fhing like that. Not sure exactly what that means, but it sounded plausible. I have recently upgraded my graphics card.
    I did also see a solution posted that suggested formatting the iPod using My Computer and the iPod icon, but I can't imagine that would do anything more than the restore iPod option in the iPod menu?
    Can anyone help? Getting a bit fed up now... I've had the iPod a couple of weeks and have barely been able to use it yet.

    Are you using security software on your PC? If yes, try to disable the software or check the settings. More info here: http://support.apple.com/kb/TS3125

  • Itunes 10 freezes when i try to sync 4th gen ipod touch

    My computer freezes every time itunes start on some gapless thing, so i cancel that before it reaches that certain song. But when i connect my ipod to the computer, it freezes at the start of step one of five on the backup part. What should i try to do?

    Are you using security software on your PC? If yes, try to disable the software or check the settings. More info here: http://support.apple.com/kb/TS3125

  • TS1393 my ipod was fine util it completly stoped charging and last night it said to plug it itunes and it still doesnt work.what should i do??

    plaese answer this.

    Hello princessgirly123,
    Thanks for the question. I understand you are having issues with your iPod displaying a connect to iTunes graphic. I have included two resources (one for iPod touch, the other for all other models) that may provide assistance in troubleshooting this issue:
    If you have an iPod touch:
    Apple - Support - iPod touch - Restore Troubleshooting Assistant
    http://www.apple.com/support/ipodtouch/assistant/restore/
    If you have another iPod model:
    Apple - Support - iPod Troubleshooting Assistants
    http://www.apple.com/support/ipod/five_rs/
    Thanks,
    Matt M.

  • HT4236 when i try deleting pictures on my ipod touch i can not choose "selected albums" i can only choose all my albums

    when i try deleting pictures on my ipod touch i can not choose "selected albums" i can only choose all my albums

    Yes, that's the way it works with pictures synced from a comptuer to an iOS device.
    If you want to remove specific picstures/albums, do so via iTunes on the computer.

  • I use windows and i got my hard disk replaced now when i try to sync wirelessly my ipod detects my computed as being a different one how can i make it forget the old one?

    i use windows and i got my hard disk replaced now when i try to sync wirelessly my ipod detects my computed as being a different one how can i make it forget the old one?

    You will have to sync it to the new one, erasing the current content from the ipod and replacing it with the content from the new drive.
    Make sure you have copied everything from your backup copy of your computer back to the new drive first.

  • I cannot get my iPod to sync to iTunes. When I try to sync it, a box appears which reads: "An unknown error occurred (13019)."

    I cannot get my iPod to sync to iTunes. When I try to sync it, a box appears which reads: "An unknown error occurred (13019)."

    Have a look at the  More Like This  Section on the right...

  • HT201302 When i open up itunes on my computer, it says that i have 2 videos but when i sync it and check my ipod touch, it says i have no videos so it only shows up on my computer but not on my iPod touch and its a 4th Generation.

    When i open up itunes on my computer, it says that i have 2 videos but when i sync it and check my ipod touch, it says i have no videos so it only shows up on my computer but not on my iPod touch and its a 4th Generation.

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

  • HT1386 i can't seem tp sync my old ipod touch to my new laptop. it says i need to upgrade my itunes on the ipod but i get an error. what do i do?

    i can't seem tp sync my old ipod touch to my new laptop. it says i need to upgrade my itunes on the ipod but i get an error. what do i do?

    Not good
    Error (-1)
    Try on another computer
    Also see:
    iOS: If you can't back up or restore from a backup in iTunes
    Then see:
    -1 error
    -1 error too
    If still problem  that means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • My Nano locks up when I try to sync it.  My touch, and IPAD sync great

    my Nano locks up when I try to sync it.  My touch, and IPAD sync great.   I have reset my nano and no better??

    Do you have any better luck with that if you update to iTunes 10.6.1.7?
    From the notes for the release:
    iTunes 10.6.1 provides a number of improvements, including:
    • Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
    • Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
    • Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
    • Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
    http://www.apple.com/itunes/download/

  • When i try to synce my iphone the tab that says "other" says it have 7.0 gb on there when i know i dont.but on my iphone it says 2.5 gb

    When i try to synce my iphone the tab that says "other" says it have 7.0 gb on there when i know i dont.but on my iphone it says 2.5 gb

    Hi kman1357,
    Thanks for your reply.  I'm sorry for the confusion.  The excerpt provided wasn't meant to address how to remove the "Other" data, but the linked article does have those instructions:
    iOS: 'Not enough free space' alert when trying to sync
    http://support.apple.com/kb/ts1503
    Resolution
    Try disconnecting and reconnecting your device, then syncing again to solve this issue.
    Orphaned files may remain on your iOS device if it is physically disconnected while syncing music, podcasts, videos, or photos. This can prevent iTunes from syncing the iOS device on subsequent sync sessions. When this happens, the Capacity indicator in iTunes may report a large amount of "Other" disk usage for the iOS device. To resolve this issue:
    Turn off the music or photo sync option in iTunes for the device.
    Click Apply to sync the changes to the device.
    Turn the music and photo sync options for the device on again.
    Click Apply again to try to sync the device to iTunes.
    If the 'Not enough free space' alert appears, continue to step 5.
    Turn off the automatic syncing functions for the iOS device. To do this:
    Select the iOS device from the iTunes window and click the Summary tab.
    Deselect "Automatically sync when this device is connected" and select the "Sync only checked songs and videos" checkbox.
    Click Apply to sync the changes to the device.
    Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes.
    If the 'Not enough free space' alert appears, continue to step 6.
    Restore using iTunes.
    If that does not help, due to the nature of your issue you may have more success using another one of Apple's support resources:
    http://www.apple.com/support/contact/
    Take care,
    - Ari

  • HT1296 When I try to sync I get a message that says "waiting for items the sync" then it just stays there and runs for as long as I keep it hooked up. Any ideas?

    When I try to sync I get a message that says "waiting for items the sync" then it just stays there and runs for as long as I keep it hooked up. Any ideas?

    I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!

  • TS3367 when i try to FaceTime on my iPod touch, and the call gets accepted it says connecting... and then just goes to FaceTime failed. this started after a 800 number called my FaceTime. i have tried putting in several other emails & on diff wifi. sugges

    when i try to FaceTime on my iPod touch, and the call gets accepted it says connecting... and then just goes to FaceTime failed. this started after a 800 number called my FaceTime. i have tried putting in several other emails & on diff wifi. suggestions??
    i have also tried facetiming with several other people. the same thing has hapened every single time and it has always worked just fine until that 800 number called me.

    Judging by all the posts on the forum, there seems to be an issue at Apple's end, although they have made no announcement on their status page. Some users have reported that Apple is aware of the issue.
    http://www.apple.com/support/systemstatus/

  • When attempting to sync my sons ipod touch I am receiving an error that states: This ipod cannot be used because the Apple mobile device is not started.

    When attempting to sync my sons ipod touch I am receiving an error that states: This ipod cannot be used because the Apple mobile device is not started.

    http://support.apple.com/kb/ts1567 see here .

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