When I try to sync my PDF's it gets stuck, what can I do?
Hi! I tried to sync some of my PDF's into my ipad but when I click 'sync' it appears the 'getting ready to copy' message (step 4 of 4) and gets stuck forever on that step. The PDF's "appear" on ibooks but I can't open it and I've been trying a few times already without getting anywhere.
Anyone has any idea what could be happening? Thank You
What file?
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I'm stuck on "waiting for items to copy" when I try to sync my laptop and iPod touch. It was fine until the latest update. It's very frustrating. What can I do about this?
Hi maasailand giraffe,
Welcome to the Support Communities!
First of all, thanks for the detailed notes of the troubleshooting steps you've already tried. It's hard to pinpoint exactly what is going on in your specific case, but I do have a few more ideas for you to try.
Starting with just one of your iPads, when you get stuck on the "waiting for items to copy" step, just disconnect your iPhone. There are probably some orphaned or corrupt files that need to be addressed. I would suggest closing all of your open apps and then backing your iPad up to iCloud. Then review the articles below to move or delete any big files on your device. These can include Voice Memos (iPhone), music, photos on your camera roll, photos or videos that are attached to your Messages, email attachments, etc.
iPhone, iPad, and iPod: Understanding capacity
http://support.apple.com/kb/HT1867
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503?viewlocale=en_US
iOS: Import personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/ht4083
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Remember that you can download any content you have purchased directly to your iPad.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you need to sync from iTunes, check your settings in the Summary tab to be sure you are only syncing items you have placed a checkmark in front of.
iOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Give this a try on one of your iPads, and hopefully these steps will work for your other devices as well.
Cheers,
Judy -
when i connect my iphone to my laptop and open itunes it shows my iphone has nothing on it(no music, no movies, etc...) then when i try to sync it says iphone is is full and can only put in a selected amount of songs. Take in mind this is my first time to sync with this laptop(HP 15 ENVY) and as well my laptop is just brand new. just got it a week ago. so how do i fix this prob. and also when i open my itunes store and then view my account it says error occurred either debug it through Microsoft visual studio or close program. I tired copying all the .dll files to the itunes folder didn't help
I cannot address the sync services error right now, but the error that you receive when you change from sync to manually manage music is what happens when you change. Once you change to manually manage music, it erases all of the music and will only put the music that you want on the phone, content that you manually drag over to it. See if this support document helps you out. http://support.apple.com/kb/HT1535
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I have a 2GB IPOD with only 385 songs on it. I downloaded 2 CD's to iTunes and when I try and sync the IPOD I'm getting an error message that says I don't have enough free space. I thought a 2GB IPOD held at least 500 songs. I've even deleted songs from from iTunes library.
The figures that Apple used to use when saying how many songs coud fit onto any particular iPod were based on a 4 minute song at a Bit Rate of 128Kbps and that's the bit rate that songs sold by iTunes used to be in. However, now the iTunes Store sells songs at 256Kbps (as do many other MP3 stores) - which means that each song now uses twice as much storage space than before.
So if your songs have a bit rate of higher than 128Kbps, and/or they are all longer than four minutes each, that's why 385 songs is filling up your iPod. You can check how much space is being used when the iPod is connected to iTunes Library. Look on the Device panes for the capacity bar at the bottom of the window. How much space is being used by Music?
The solution is either:
Use iTunes to make 128Kbps versions to go onto your iPod - or,
Sync the iPod using Playlists and then choosing which Playlists you want on it. Smart Playlists may be the answer - you can set Smart Playlists up so that they automatically add and remove songs from your iPod, so that there is a constant change of songs (according to the rules you set) -
When I try to sync my Ipad Mini, I get an error message that says "sync session failed to start". Anyone ever deal with this?
Quit iTunes, restart your computer, restart your iPad and try again. If it doesn't work with a restart of the iPad, try a reset of the iPad.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
When I try to open a pdf file I get an error message stating "There was an error opening the document. The file is damaged and could not be repaired." Other pdf files open fine.
You need to get a new copy of the PDF.
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When I try to open a pdf file I get the message, "The file is damaged and could not be repaired." I
When I try to open a pdf file I get the message: "The file is damaged and could not be repaired." I've downloaded the latest reader, but that has made no difference. I use a Mac 10.8.2. Any suggestions or info?
Does this happen with every PDF file or a specific one ? Maybe the file is really damaged.
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When I try to open a PDF file, I get "The Adobe Acrobat Reader that is running cannot be use to view
When I try to open a PDF file I get this message:
"The Adobe Acrobat ?Reader that is running can not be used to view PDF files in a web browser. Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again.
I have downloaded the Adobe Reader 9.2..... but I still get this message????
Why do I keep getting this message?
Thanks for your help..
CindyUninstall Reader. Use the Microsoft Installer Cleanup Tool. They try re-installing Reader 9.2
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just replaced my broken iphone with a replacement. Now when I try to sync my audiobook library i get a warning that all of my music, etc will be deleted. I can drag and drop but it's a pain in the ***. What has changed?
Click: Restoring your iTunes Library backup (from an external drive) here > iTunes: Back up your iTunes library by copying to an external hard drive
BTW, if you are a resident of the U.S, have iTunes 10.3 or later, and iOS 4.3.3, you can re download your iTunes purchases for free.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
i have a ipod nano 4G, and to sync my music, i have to put my ipod in disk mode. but when i try to turn it on regularly, it gets stuck on the apple logo screen. any idea how to keep it from getting stuck?
Did you also check under Albums? All Songs?
iPod Nano 5th Gen. User Manual -
When I try to make smaller PDF's I get an ''unknown error''message,(Win7 on Acer laptop, but not on my HP Desktop with Win Xp (two separate Acrobats
Happens isnce a week or four...https://www.dropbox.com/s/h20hiaxiuynz6z5/Blendle%20week%2051%202014.pdf?dl=0
https://www.dropbox.com/s/eohk8an2rozwe5w/NatGeo2015.pdf?dl=0
Until a few weeks ago no problems with this kind of files -
The iphone software update server could not be contacted" - error message recieved when i try to update to 5.1.1 via itunes , what can i do ?
Dear Lawrence Finch:
If you're still around I hope you see this message, as you're the FIRST person (after reading every link, thread, other sites, apple support articles, etc.) to mention JB may be causing this iTunes popup window to REPEATEDLY occur:
"The iPhone software update server could not be contacted."
No, I did not hack anything (are you kidding? Grannies don't hack!), but I unknowingly bought a 3Gs iOS 3.1 from ebay that was not advertised as JB. Since it is like brand new, I was going to keep it (because my old backup is iOS 3.1.2) & was trying to simply restore & update, which (I thought) would remove the JB (that's what everybody says at forums, etc).
Instead, after "erasing all settings/content" (inside phone's Settings to get the prior person's name out of there), it is now stuck in White Apple Mode.
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Here's all the other things apple & others say to check which I already checked:
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4. No "usb hubs."
5. Latest iTunes for this OSX has already been DL'd (iTunes 9.2.1[5]). If you know of a newer one for this OSX, please advise.
6. No antivirus software.
7. No security software.
8. No routers; only 1 comcast modem, period. Wired Ethernet.
9. No wifi gadgets, no wifi at all.
10. No firewalls, except what is on iBook in the SHARING/System-Prefs. section. It's turned OFF.
11. Did the hosts/terminal thing sudo nano whatever it was. There were only 3 lines, NO gs.apple.com:
xxxxx local host
xxxxx broadcast host
xxxx local host
Oh, & btw, ATT officially unlocked this phone (after I filled out their online forms) but I can't finish the process via iTunes to get their Confirmation that "Device is Now Unlocked," so I can use T-Mo.
So that's it. If you have any other ideas of what to do from here, since from your comment, maybe it's the stupid JB on this phone that is causing the problem (???), please advise.
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Hi,
The movie is probably MPEG format.
QuickTime Pro and iMovie cannot transcode audio contained in MPEG movies.
Try to convert with SimpleMovieX or MPEG Streamclip instead.
http://www.aeroquartet.com/SimpleMovieX/
http://www.squared5.com
Regards, BJ -
When I try to sync my I pad it gets to optimising photos then I tunes crashes
When I try to sync my I Pad to goes through to optimising photos then I tunes pops up with a message saying it has stoped working (crashes) you have to close it down then re-open.
Either sync less or delete some media from your iPod. You are trying to sync mor that 3.1 GB to the iPod.
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