When I try to sync my phone it says that "the required file cannot be found". I'm just past warranty - of course - any ideas on how I fix this?
I plugged in my IPhone 3GS to sync and it went through the process but at the end it said it couldn't find the required file. What could have happened?
Try deleting the iPod Photo Cache folder. If location can be found here:
iTunes: Understanding the iPod Photo Cache folder
Similar Messages
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hello
have an ipad 2 went to turn it on and it states it has low battery, so try to charge it and nothing happens, try to turn it on and sync it and have had various code faults put on, spoke to apple engineer helpline for over an hour and checked every sort of fault there has been! exhausted, however now when i try to sync with itunes it statesTHE REQUIRED DISK SPACE IS NOT AVAILABLE, i just have a black screen with an apple in the middle with a loadind style clock, i have tried to return it to factory settings to no avail, anyone ever seen this problem before help pleaseyes have latest edition of itunes, i have two ipads connected to the itunes one is working one is not, they belong to my kids, i set them up at xmas for them and all working fine til yesterday, kids say they have done any thing, can i take it to an aplle shop< or any more ideas, it just repeating trying to sync and coming up with the disk space cannot be found, don't want to risk connecting my other ipad up to the computer, i havent changed anything on my computer for months
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when trying to enter my wifi password the ipod won't let me enter upper case letters. do you have any ideas on how to fix this ?
Try holding the Capslock key with the letter you want to be capitalized. It should work.
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ITunes alert says that the required disk cannot be found when trying to import a CD.
I've purchased three new CD's, when I try to import them into my iTunes using the standard promt of AAC Encoder I get the following error message
Error Occurred while converting the file The required disk cannot be found.
Any advice?This can occasionally happen, if iTunes cannot find your iTunes library. Do you keep your iTunes library on an external drive? Then check, if this drive is properly mounted. Does it appear on your desktop?
Sometimes simply rebooting will resolve problems with a drive that is not accessible. Also, check the settings for the location of your iTunes Media folder in the iTunes Preferences > Advanced panel: -
Hi I was trying to sync my iphone to my pc, but Im not able to do it, shows like there was an error starting the sync session. I just bought this phone and I would like to know what to do?
try this:https://discussions.apple.com/message/12968004#12968004
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Photo sync error- can't update because the required file cannot be found
After setting preferences for updating photos, i get the error-
"can't update ipod because the required file cannot be found"
It seemes to update all other stuff like music and podcasts, but will not update photos.
This is driving me crazy!
Any help would be appreciated
Sheila
Windows XPThe same problem exists with the German Windows version of iTunes (7.1.1.5).
The error message says nothing!
I wasted a lot of time checking the photo files but there was nothing wrong.
Then I monitored the hd-access to find out WHAT a file is missing: it seems to be about the cache files of the program that isn't orientated right about it's own files!!! It seems to be a big fat bug!!!
The hint here really helps but it also means that all compressed files will be deleted and compressed again. That takes hours of time and lots of GB temp-space on the drives.
I think Apple should deliver a bug-free version of iTunes as soon as possible. And Apple should talk to the customers for that they must not waste their time because of bugs in Apple software.
Will Apple read this?
I can't find an email-adress to send it directly to apple.
PC Windows XP Pro -
My iPod says "cannot be synced. The required file cannot be found" it also defaults to apple logo when I try to access photos. I think the issues are linked. Any ides?
So you have tried removing/trashing your iPod's photo cache? See here for more information on where to find this file.
iTunes: Understanding the iPod Photo Cache folder
B-rock -
I have just treated myself to a new PC. Everything seems to be fine and I can purchase new music from i-Tunes Store. However when I come to sync my i-Pod Classic I get an error message:
The iPod cannot be synced. The required file cannot be found
Any ideas?Try deleting your iPod's Photo cache to see if that helps. See this article to help you locate your iPod's Photo Cache.
http://support.apple.com/kb/ts1314
B-rock -
Help
What do you mean when you say "when I go to sync my phone it says that I still have all those pictures there"? Can you explain what you are trying to do?
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When I attempt to sync my nano I get an error message: "The ipod cannot be synced. The required file cannot be found."
This is getting frustrating. Every example of my problem has the same reply:
Try deleting the iPod Photo Cache folder. This is normally located in your pictures folder. Once this is done, try syncing again.
iTunes: Understanding the iPod Photo Cache folder
http://support.apple.com/kb/ts1314
I have NO photos on my Ipod Nano. I select "Photos" and the Ipod goes to a blank screen with the msg "No Photos" at the bottom. There must be some other file missing. Itunes won't connect to the Ipod, I keep getting the same error over and over. It would be nice if it told me what file is missing.
The ipod cannot be synced. The required file cannot be found." -
i am trying to sync my iphoto events with my iphone, but when i do, it says the required file cannot be found.. how do i solve this problem?
Try erasing the iPod photo cache.
http://support.apple.com/kb/ts1314 -
I went to sync my iPhone 4 as usual with my iTunes account on my MacBook Pro and when it got to the end stage of the sync where it syncs with iPhoto, I get a pop up message that says, "The iPhone cannot be synced. The required file cannot be found." What do I do?
Hi. I am having the same problem.
I have updated iPhone software and carrier settings, OSX Lion on the comp and in step 4 of 4 during photo sync about half way through, the error message comes up and now my pics are gone from the phone. I did empty the cache and the problem still persisted. I changed cables, I restored the phone and synced from the back up and even restored and created a new phone identity, still no love.
I am puzzeled, any suggestions? -
When I synch my ipod touch I get the following message "The Ipod touch cannot be synced. The required file cannot be found". Does anyone know what this means and how to fix it? this error occurs at the point it is syncing the photos - all other things seem to be syncing fine.
Hello sanbrunostew,
Try trashing your iPod's Photo Cache. See this article for information on where to find your iPod's Photo Cache.
iTunes: Understanding the iPod Photo Cache folder
B-rock -
IPad stops syncing when 'Reconciling Photos'. The 'required file' cannot be found
When attempting to sync my iPad, I get an error message when it's 'Reconciling Photos'. It says "The iPad "xxx's iPad" cannot be synced. The required file cannot be found".
It stops the sync and, since this is at the very beginning of the sync, nothing else gets synced (music, apps, etc).
Help!Try deleting the photo cache from your computer and then re-try the sync and see if the photos and other content then copy over - the location of the cache, and how to delete it, is on this page http://support.apple.com/kb/TS1314
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When I try to use the internal hard drive as a scratch disk I get this error "unable to set scratch disk- the selected directory is on write protect or non-writable media. Any ideas on how to fix this. It only happens in fcp.
By internal, I assume you're referring to your systems (boot) drive. Is it, by chance, a partitioned dive?
Also…although many people successfully use their systems drives as scratch disks, over time you'll have better results using a dedicated drive for your media.
Good luck.
Russ
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