When I try to take photos off my ipad it says there are no files

I'm trying to take the photos off of my ipad and put them onto my pc that is running on windows 7.
When I connect my ipad to my laptop it shows it as a camera device but when I click internal storage and then the DCIM folder there are no photos there.
I also tried right clicking on my ipad and clicking import pictures and videos but it says there are 0 files.
All of the photos have been taken on my ipad and are definetly there.
Help?

I'm In the same situation.
sms does not appear to work in the UK

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