When I try to turn on my ipod the connect to itunes logo comes up on my screen and it won't let me do anything.
When I try to turn on my ipod the connect to itunes logo comes up on my screen and it won't let me do anything.
Restore it.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
Similar Messages
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when i try to turn on my ipod, it tells me to connect to itunes and restore but a message pops up and says that i dont have an internet connection. the connection is on and it loads at 100mb per second.
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem -
when I try to turn on my ipod touch I get a picture of a cracked apple and then a picture of a cable arrowed to the iTunes logo. I cannot do anything else. My computer now doesn't recognize the ipod and it looks like I lost all music and pictures. help!
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
i have my ipod attached to an old, out of date email and when i try to update from my ipod it says "your itunes store password is incorrect" Any ideas why/how to fix?
Try from a computer. You may have to reset your password. If you can't get the comfirmation email then you can use the secret question. Once you can log in then you change the the email address.
See:
Frequently Asked Questions About Apple ID
Here is how to contact iTunes:
Apple - Support - iTunes - Contact Us -
When i try to sync my old ipod touch. it says theres a error. so i update it and reset it and stuff but it still doesnt work. what should i do?
Before you restore the iPod from the backup that Dave had you make yu have to transfer stuff from the iPod to the computer since the backup does not contain the apps themselfes, music, synced phots and some other stuff. To see what a backup contains see:
http://support.apple.com/kb/HT4946
To transfer iTunes purchases:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- For other stuff you need a third-party program like one of those discussed here:
Copy music from Ipod to new computer...: Apple Support CommunitiesA lot of thos are paid, especiall for more than a limited number of items. It is harder to find one that does synced photos. -
A lot of my music is on an external Hard Drive, currently "H" drive. When I try to play a song in the Library in Itunes I get the message that it can't find the music. Info says it's in a different location "G" Drive. But it's not. it's in "H" Drive. How do I tell it where to go?
What if you take this same topic of an external hard drive with music but instead of directly attached to the computer the music is on a Network Attached hard drive(NAS)? Will I be able to add music to my ipod without any problem? Step that up a notch, will the two computers on my network be able to recognize the music on the NAS? Will the two users be able to create their own playlists and update their ipods independently? Now step up that up one more notch, will I be able to do this with one PC running XP and my macbook with OS X?
Before I run out and buy a NAS I want to be certain. I also would like to convert my DVD library in the future and put it on the network available to an AppleTV or other UpNp media player in the future, because I love having power at my finger tips. -
Security question keep saying they are wrong and I know they are right. I can't change them cuz when I try it tells me to answer the questions. I have tried everything changing my account and all and still can't get it can some one please help me out.
Go here and select "Reset your password." You will receive an email message with a link that bypasses the questions. You will then be able to select and answer the questions again.
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So the ipod is stuck on the connect to itunes logo and when i plug it in it says device not recognized. I don't know what is wrong with it or what to do I tried everything and nothing works. Im so lost I don't know what to do at this point can anyone help. I would greatly appreciate it thanks.
See:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
If not successful, try another computer tohelp determine if you have a computer or iPod problem. -
This has happened doing the latest software update. I think I accidentally deleted iTunes before doing the latest update in trying to make room on the phone when it came up with limited space.
My iPhone is locked with the connect to iTunes logo on screen. I have connected and trying to restore but it is not working. I have turned it on and off but to no avail.
The restore says two hours to down load. Has anyone else had this problem.iOS: Unable to update or restore
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My ipad has the connect to itunes logo on it. When i do connect it will not restore. I have tried everything on the apple website what should I do?
Have you tried forcibly turning it off and then placing it into recovery mode: http://support.apple.com/kb/HT1808
Any errors when restoring ? http://support.apple.com/kb/TS3694 -
was prompted to install the new 4.1 for my ipod touch but the ipod has frozen on the 'connect to itunes' logo. have tried the on/off method, re-installing itunes and the control panel, administrative tools section and still won't work. have gone through the diagnostic section and comes up 'NO URL found'.... help!!! been on this all day!
thanks
Phil- Try manually placing the iPod in Recovery mode and then connecting the iPod to your computer and restoring.
- Next try DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Last, make an appointment at the Genius Bar of an Apple store. -
Locked ipod with "connect to itunes" logo
I have an ipod touch that's synched with a different computer. When the ipod is on I get the "the connect to itunes" logo. When I plug it into itunes it says cannot connect to itunes bc ipod is locked. I cant restore my ipod or put in password. any suggestions??
iOS: How to back up
iOS: How to update your iPhone, iPad, or iPod touch
iOS: Unable to update or restore -
I forgot the security answers on my Ipod Touch 5th generation and it won't let me downlaod ANYTHING fron itunes and it's REALLY REALLY frustarting!!!!!!!!!
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
How to Manage your Apple ID: Manage My Apple ID -
I did a full system restore to my phone along with the new 7.0 update. Now I went to restore my phone setting back through Itunes and it goes through all the steps but when it is completed it wont get past the "Connect to Itunes" screen
So what happens when you connect to iTunes?
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How do I get albums and songs I have purchased back on my devices? They show up in my purchased list but when I click on them a little circle shows up with an x in it and it won't let me do anything with it. Any guidance would be greatly appreciated.
The Get Info. fields show up gray if the files is locked and iTunes knows it can't edit the file. Make sure the files are not marked as read only and, if necessary grant both your account and system full access to all files and subfolders of your media folder.
You can set Part of a Compilation for multiple tracks from the Options tab of Get Info.
See Grouping tracks into albums for tips on getting iTunes organized.
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