When I try to turn on my old ipod nano it will flash and then go black again. only when its hooked up to the computer. whats wrong with it and how do I make it work?

Ok. My brother has an old Ipod nano. It's the tall one with the tiny screen. Anyway, he tried to turn it on one day and it just flashed white and then went black again. We tried everything we could and it still wont work. Now it wont flash unless it is plugged up to the computer. How do I fix it so it will work again?

Have you checked the volume button? It might be physically stuck. To determine whether a hardware repair is needed, you need to follow these steps:
1. Try doing a hard reset:
Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.
After that: test the device to see whether the issue is solved.
2. If the issue is not solved, you should backup the device and restore it as new.
In that case, use: http://support.apple.com/kb/HT4137
NB: set up as a NEW device because a software issue will be in the backup.
If the issue persists after restoring as new, you should offer the device for service.
If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694 for causes and solutions
Good luck
Stijn

Similar Messages

  • When i try to add music to my ipod it takes centuries to download then when i click on the ipod while its syncing my itunes freezes up..any suggestions?

    when i try to add music to my ipod it takes centuries to download then when i click on the ipod while its syncing my itunes freezes up..any suggestions?

    In itune did you play any of the songs downloaded. If so plug your ipod back in an manualy check off to sync all music. If that doesn't work you might have to restore the ipod.

  • Purchased books from iTune store and downloaded it.  Now, when I try to send it to my iPod nano, I get an error message saying the title cannot be found.  I cannot find a screen that offers an option to re-download.  What gives?

    I purchased a box set of books on iTunes, and downloaded them.  The title shows up in the "purchased" section, but when I try to send it to my iPod nano, I get an error message telling me it cannot be moved because it cannot be found.  I can't find a screen anywhere offering the option to re-download either.  I've paid for the books, but cannot access them!  Every time I upgrade iTunes, it gets more confusing and harder to use. 

    Also I now can`t access any of my itunes library and am concerned that if I remove it from my computer I will lose everything as I have no option of accessing and therefore backing anything up. Any ideas?

  • Whenever i m trying to install firefox the error will come that is previous firefox want complete uninstalation its required to restart the computer when its restart its not installed tell me why

    whenever i m trying to install firefox the error will come that is previous firefox want complete uninstalation its required to restart the computer when its restart its not installed tell me why in

    I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
    When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
    At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
    I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

  • My gen 4 ipod shuffle is not showing the green light when I switch it on (Green area shown). But when I plug it into the computer there initial orange blink and then solid orange. What wrong with it and how can I fix it.

    My gen 4 ipod shuffle is not showing the green light when I switch it on (Green area shown). But when I plug it into the computer there initial orange blink and then solid orange. What wrong with it and how can I fix it. 

    Hello Korawees,
    I was researching the issue you are describing and had a recommendation. The device is very simple, so the software troubleshooting for it is pretty limitted so I think you shoud restore the iPod shuffle and re sync the content. That way, if it is a software issue, this will fix it. Here is the article named Restoring iPod shuffle to factory settings found here: http://support.apple.com/kb/HT1481.
    Before Starting
    It is important to understand the difference between "update" and "restore." Update does not affect your settings or songs, it simply installs updated software that controls iPod shuffle. Restore erases the disk and restores iPod shuffle to its original factory condition with updated software. If you only need to update iPod shuffle, this should be done on the computer where music is normally synced. Updating on another computer will result in all songs being removed from iPod shuffle.
    Warning: Because Restore erases all songs and files on iPod shuffle, make sure to back up any files you've saved on iPod shuffle. Your songs, podcasts, and audiobooks can be synced back to your iPod shuffle if the items are part of your iTunes library.
    How to restore iPod shuffle
    Ensure that you have an active Internet connection as new versions of iTunes and iPod Software may need to be downloaded to your computer.
    Download and install the latest version of iTunes if you do not already have it installed.
    Open iTunes, and then connect iPod shuffle to your computer.
    After a few moments, iPod shuffle will appear in the Devices section on the left side of the Tunes window.
    Select iPod shuffle under Devices and you will see information about it appear in the main iTunes window under the Summary tab/button for iPod shuffle (3rd and 4th generation) or the Settings tab/button for iPod shuffle (1st or 2nd generation).
    The Version section tells you whether iPod shuffle is up to date or needs a newer version of the software.
    Click the Restore button. You will be presented with one or more restore options that may prompt iTunes to automatically download the latest iPod Software. The 4-possible restore options are:
    Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
    Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
    Restore Option 3: Use Newest Version - Restores with the latest iPod Software currently on your computer.
    Restore Option 4: Restore and Update - Restores after downloading the latest iPod Software on your computer.
    If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.
    A progress indicator will appear on the computer screen indicating that the restore process has started. Do not disconnect iPod shuffle during the restore process.
    After the restore process is complete, the iPod shuffle's status light will flash orange continuously. The iPod Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences as you did when you connected your iPod shuffle for the first time.
    When you come to step 7, I recommend Restore Option 4.
    Take care,
    Sterling

  • Why is it that when I am trying to install an adobe product, I get 33% of the way through and then it gives me an error "unable to load metafile"??  It happened with Reader and now with Flashplayer.  With the Reader, I was able to find a different install

    Why is it that when I am trying to install an adobe product, I get 33% of the way through and then it gives me an error "unable to load metafile"??  It happened with Reader and now with Flash player.  With the Reader, I was able to find a different installation link using the troubleshooting guide.  I cannot find the same with flash player.  Please tell me how to install Flash player because there is a website that I cannot even view without it.  BTW That is annoying that I cannot even see the website without flash player
    my system is XP

    Use these installers:
    Flash Player for ActiveX (Internet Explorer)
    Flash Player Plug-in (All other browsers)
    Flash Player for Mac OS X
    For Adobe Reader go to http://get.adobe.com/reader/enterprise/

  • My phone has been asked to be plugged into itunes for the past hour or so, and it has been plugged in the whole time... i have tried holding in both buttons too turn it on and nothing is happening... whats wrong with it and how do i fix this :(?

    My phone has been asked to be plugged into itunes for the past hour or so, and it has been plugged in the whole time... i have tried holding in both buttons too turn it on and nothing is happening... whats wrong with it and how do i fix this :(?

    Does iTunes see your phone?
    Do you have a PC or a Mac?
    ~Lyssa

  • I have been trying to open itunes that has already been installed. But, the thing is it never opens and when i do right click and trouble shoot also, it doesnt open. I dont whats wrong with itunes and my comp is 64 bit windows 7. Can somebody please help

    I have been trying to open itunes that has already been installed. But, the thing is it never opens and when i do right click and trouble shoot also, it doesnt open. I dont whats wrong with itunes and my comp is 64 bit windows 7. Can somebody please help

    no its 64 bit version of itunes. Can you please help me. I am not able to sync my iphone.

  • I got a new computer and I need to back up my iPod but it says it can only be with one iTunes how can I make it work

    I got a new computer and I need to back up my iPod but it says it can only be with one iTunes how can I make it work

    Yes. I have no personal experience with this, but it is possible to recover your music from an iPod. See this link: http://guides.macrumors.com/Recovering_Songs_from_an_iPod

  • HT3228 I set up my work e-mail on iphone.  When I try to send an e-mail, an error code says "Cannot Send Mail", "recipient rejected by server because it does not allow relaying".  What does this mean and how do I correct it?

    I set up my work e-mail account on my iphone 4S.  When I try to send an e-mail message from my phone, an error message occurs "Cannot Send Mail" - "recipient was rejected by the server because it does not allow relaying".  What does this mean and how do I correct it?

    Get the correct mail server settings from your IT department.

  • I'm trying to sync my device to itunes. It keeps telling me to click the device button but for me it doesn't show up. I've already upgraded itunes. Also whenever I plug my device into the computer itunes never shows up. How do I make it do that? Thanks!

    I need help with a few things....
    1.) My ipod touch (5th gen) was doing what i believe was an ios7 update when i stopped it becuz it was taking forever. After that the screen just said connect to itunes. I've looked up how to fix it and i know it would work but there is a few things...I dont ever use my ipod for music. Just for apps and stuff and I have never connected it to itunes or anything. I need help making it so when i connect my ipod to the computer it starts syncing. But when I follow the directions for that, it says go to the device button and I dont have that option...Help!!
    2.) In all the help videos, it says to do the slide to turn off thing but my ipod never lets me!! It does turn off though.
    Theres a few other things. I need to know if this problem can be fixed if I can't find a way to fix the things i just said. Or if there is somebody that I can have repair it for me. Also if I have a warranty with Best Buy, I need to know if this could be covered. This was a gift from my boyfriend for Christmas and I  use it a lot. I don't wanna have to buy a new one especially if this isn't a problem that can't be fixed. Thank you guys so much!!

    Try to connect in recovery mode, explained in this article:
    iOS: Unable to update or restore
    Before that, back up your device, explained here:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    How to back up your data and set up as a new device
    You can check your warranty status here:
    https://selfsolve.apple.com/agreementWarrantyDynamic.do

  • Is is possible to have the images as thumbnails and make it so you can click on them for a larger view and then click them again to have it go back to the original size? In an interactive pdf?

    I am designing an interactive catalog in a pdf. Is it possible to have the images as a thumbnail and then click them to enlarge the image and then click again to make them go back to the original size?
    Thank you in advance!
    Stephanie

    It can be done with Show/Hide buttons:
    Here's a button created from a small version of the image (notice that it's selected in the image below):
    The small button has a Show/Hide Buttons and Forms action. It's action is to make the Larger Image visible (eyeball turned on) with the small image hidden (eyeball turned off).
    The large image is also turned into a button (shown below):
    Notice the checkbox "Hidden Until Triggered". The large button is hidden until it's triggered by the small button. Clicking on the large image also causes a Show/Hide action which shows the Small button and hides the large button.

  • My Ipod touch 4g, 8g, just shut off and wont turn back on idk whats wrong with it, and it wont get recognized by itunes when plugged in... does nothing when i hold the power button.

    Help Me

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    Apple will exchange your iPod for a refurbished one for $199 for 64 GB one and $99 for the other 4Gs. They do not fix yours. The cracked screen voids any warranty you had on the iPod.
      Apple - iPod Repair price                                             

  • My iPod turns on and then straight off again, it doesn't even go to the lock screen. What do I do, PLEASE HELP ME

    My iPod is stuck just going on and off. It doesn't stop with or without the charger . It doesn't go to the lock screen so what do I do?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I got an ipod touch 5th generation yesterday :) I can not sync the songs from itunes t my ipod !!!! I did it with my old ipod (nano) !! I dont have any restrictions on it or anything !! I dont know what to do !! PLEASE HELP

    I cant get songs from itunes to sync!!!!!

    Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.

Maybe you are looking for