When I try to update an app, (Facebook), I get a "Cannot connect to iTunes store" message. Any advice?

When I try to update an app, (Facebook), I get a "Cannot connect to iTunes store" message. Any advice?

Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
Can't connect to the iTunes Store

Similar Messages

  • HT1386 While trying to update an app I keep getting a "cannot connect with iTunes store"message

    For some reason my iPad say I cannot connect with iTunes store while trying to update an app. I've tried all I know. Any suggestions?

    I am getting the same message. This is what I did to update my apps.
    Go to the App Store and search for one of the apps that needs an update. When the app appears in the search - there should be an Install button next to the app icon. Tap on it and see if the download will start. It worked for me.
    After over two years of owning iPads and never having had this happen before -  this is happened to me twice now in the last two weeks. It's weird, but it happens.

  • TS1398 I still can't update my apps. Continues to say cannot connect to ITunes store. Everything else using Internet works fine. How can I fix this?

    I need help. I cant update my apps because of I cannot connect to iTunes store. I have tried all suggestions with no success.  

    Ok, I found a solution that worked for me when trying to connect to the iTunes store by tapping the "update" button in the "App Store" app on my iPad 2. Before the solution was implemented I'd always get the error message "cannot connect to iTunes store". Once the solution was implemented I now can connect to iTunes using the "update" button in the "App Store" app and I get the normal message "All apps are up to date". The solution is this:  go into Settings, then General, then scroll to the bottom where it says Date and Time. Tap Date and Time and then turn OFF Set Automatically. When you do that a new option will be added that says Set Date and Time. Tap it. You'll now get a drop down feature. Set the Date AHEAD 2 YEARS. The Time you can leave alone.
    Once you do that you might get a bunch of reminders and messages that your apps and stuff haven't been updated in two years. Click cancel or close on each of those messages or reminders. Now go back into Settings, General, Date and Time, and turn Set Automatically back to ON. Reboot your iPad. Open the App Store app again and go to the Update button. It might ask you to log back in to your iTunes account. It should now work. If not, close the App Store app completely and open again and try the update button. Hope this helps.

  • I cant open my itunes on windows7 and when i try to sign in apple id, he shows that cannot connect to itunes store, unknown error occured (0x80090318), please help me

    help me...

    Hi ashraf_8900,
    Welcome to the Apple Support Communities!
    I know that it can be frustrating when you cannot open iTunes or sign in with your Apple ID. There may be a few different troubleshooting steps I would recommend. I would first recommend that you completely uninstall iTunes and all of its related components in the correct order, however. Please use the attached article for information and instructions on removing iTunes from your computer. Once removed as described in the steps below, please install fresh and test. If the issue continues, please let me know.
    Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
    Steps
    Remove iTunes and related components from the Control Panel.Use the Control Panel to uninstall iTunes and related software components in the following order. Then restart your computer.
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Don't uninstall these components in a different order, or only uninstall some of them. Doing so might have unintended affects.
    Happy holidays,
    Joe

  • TS1702 When I try to update two certain apps in the App Store, I get a message that says 'cannot connect to iTunes store'. Any idea how to get these apps to update?

    When I try to update two certain apps in the App Store, I get a message that says 'cannot connect to iTunes store'. Any idea how to get these apps to update?

    Check that the apps are still available in the store

  • TS1702 When I try to update an App I am getting my old email address (which no longer works) and when I put in its password it says password or username is wrong. but it does not give me an option to put in my new user name. How can I correct this.

    When I try to update an App I am getting my old email address (which no longer works) and when I put in its password it says password or username is wrong. but it does not give me an option to put in my new user name. How can I correct this.

    What you are getting is the AppleID (AppleID can be an email adress) used at the time of the purchase of this app.  It is an identifiant allowing Apple to link your purchase to your account.
    If you want to manage associated email, you can go at https://appleid.apple.com but the AppleID could never be modified.  
    I do not know if in your case, it is just that you no longer use your old email address or that you actually a 2 AppleID.  In any case, you will have to remember the password related to the account used for your purchase.  If you don't, just use the link above to try to retreive your password.

  • When I try to update my apps, I keep getting the message that there is a problem with my billing information even though this is the billing information I have always used in purchasing my apps. What do I do?

    When I try to update my apps, I keep getting the message that there is a problem with my billing information even though this is the billing information I have always used in purchasing my apps. What do I do?

    You probably need to confirm  the security code of your CC.  Log into your account an input this, even if it's already there.

  • HT1222 I get a "cannot connect to iTunes store"when I try to retrieve updates on my iPad 2.

    I get a "Cannot connect to iTunes Store"whenI try to update my Apps from the Apps icon. I am more than totally clueless.  Help please.

    Try rebooting your router first. Unplug it for 30 seconds and then plug it in again. Reboot your iPad as well.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    If you still can't connect to the iTunes store, look here for help.
    Can't connect to the iTunes Store.
    http://support.apple.com/kb/TS1368
    And look here for more advanced troubleshooting help.
    iTunes: Advanced iTunes Store troubleshooting.
    http://support.apple.com/kb/TS3297

  • When updating my apps on the iphone through the App Store I keep getting "Cannot connect to iTunes store".  Any suggestions?

    When updating my apps on the iphone through the App Store I keep getting "Cannot connect to iTunes store".  Any suggestions?

    100% solved the problem; thanks for the help friendo!

  • I can't get to update my apps it keeps on saying cannot connect to iTunes ... I changed the date and it didn't work still

    I can't get to update my apps it keeps on saying cannot connect to iTunes ... I changed the date and it didn't work still

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Can’t connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • How get around "Cannot connect with iTunes Store" when updating apps?

    I have several Apps with updates indicated. When I select App Store, it goes to the updates but when I try to update, I get "Cannot connect with iTunes Store." But otherwise I can get to the iTunes Store itself. Where does "Report problem" appear? Not on my Touch (which is updated).

    Try it from the computer that you sync with, then sync the updated apps over to the iPod.

  • Why am I getting 'cannot connect to iTunes store' message when going to App Store?

    I recently purchased a refurbished iPad 1 (iOS 5.0) from the Apple Store.  I've downloaded one free app from the App Store.  But today when I returned to the App Store, the following message displayed:  Cannot connect to iTunes store.
    I have an Apple ID which I can see via Settings.  The software is up-to-date (checked software update).  I can access the App Store via my iPod Touch.
    Any words of wisdom?  Thanks in advance.

    iPad 1 (iOS 5.0)
    Tap Settings > Store
    Make sure Apps is switched on under Automatic Downloads.
    If you download an app on one device it should automatically sync to the other providing they are both running iOS 5.

  • Cannot update apps getting error "cannot connect to itunes store." iphone 4

    So for 2 months I have not been able to update any of my apps due to the error code "cannot connect to itunes store.  I can download new apps, buy music, itunes works fine but I cannot update anything.  I have tried resetting, logging in and out of id, turning wifi on and off.  Pretty much everything that a not so technical person can do.  I have read numerous posts about this on going issue that seems a lot of people are having but no solution yet.  Can someone please help me?  Many thanks for any information offered up. 

    Same issue, which I also sent this same question to both the iPhone, and iPad disscussion boards. What the **** is going on? ive done everything nickgilb did, and still the same message... "Cannot connect to iTunes Store."
    I'd love some help people!
    Thanks!

  • Trying to update apps my ipod touch says cannot connect to itunes store I have internet connection

    trying to update apps my ipod touch says cannot connect to itunes store

    What is "it" in but it is not connecting with the ipod ?

  • I try to make an in-app purchase but it says cannot connect to itunes stor

    I Am trying to make a purchase through a game app but when i give my appleID password it says that i cannot connect to itunes store.

    Hello X_mallis,
    Thanks for the question. After reviewing your post, it sounds like you are not able to connect to the iTunes store. I would recommend that you read this article, it may be able to help the issue.
    Can't connect to the iTunes Store - Apple Support
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

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