When I try to update apps on my iPad, it asks me for my mothers password and displays her apple ID. How do I change it to ask for my apple id and password??? I am signed into the store and iCloud with my apple id.
When I try to update apps on my iPad, it asks me for my mothers password and displays her apple ID. How do I change it to ask for my apple id and password??? I am signed into the store and iCloud with my apple id. I am not signed into ITunes, the store on the ipad, or icloud under her name. WIERD???
There is no featured tab in my iTunes store. . . and everywhere it shows me signed in. I had downloaded an app for my mother on HER ipad, and that is the only app I have done for her. It shows up on my phone, and now I cannot update any of my apps. I uninstalled that app on my phone, but when I want to update ones I have installed on my phone with my appleid, she keeps showing up.
Joyce
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I downloaded itunes to my hp, but it won't let me sign into the store and sometimes it will not recognize my tunes
Hi milpo!
Here is an article that will help you troubleshoot your connection to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
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I have an iPad mini, 16G, WiFi only. My operating system is iOS 7.0.3. My problem is that my App Store has stopped updating apps. And it's not like the update starts, but never finishes. It doesn't start at all. I touch the "Update" button, and the app opens instead of updating. I have 9 updates now, and none of them work. And the rest of the App Store is working fine. I have no problems searching for apps or downloading new apps. It's just the updates that don't work. I had thought that maybe I needed to update my software and then it would start working, but I can't. The available software update requires 5.9G of storage, and I only have 1.6G. I also thought that maybe there was not enough forage to update the apps, but if that was the case, then it would tell me that there is not enough storage instead of opening the app. Does anyone know how to fix this? I really need to update my apps!
Hey there nstephanie0625,
It sounds like you are unable to update your apps in the App store because they launch, rather than update. I would recommend starting by signing out of your Apple ID in Settings:
iTunes: Using the iTunes Store for iPhone, iPad, and iPod touch
Settings > iTunes & App Stores > Create New Apple ID on your device.
Then quit all the running apps on your phone:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
Thank you for using Apple Support Communities.
Regards,
Sterling -
I keep getting a timeout session notification when I try to update apps on my iPad 3.
I keep getting a pop up stating a time out session when trying to update my apps on my ipad
I think there's a problem with the Update Server, I have to try a few times before the apps starts to appear for update.
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My Apple ID was changed. It works fine on my IPad mini, my MAc and in Itunes Store, Yet when I try to update apps on my IPAD 1 I am asked to enter a password for the old ID user name which appears in the pop up window. When It still askes for the wrong ID data. I have uodated it in settings, and I have logged ontht the account to verify that it still works properly and it does. I reboot the IPAD and then attempt to update apps again but it still asked for the Old ID password and still shows the old ID username. The dame thing refuses to recognize my new Apple ID data. This is making my older IPAD unuseable.
You cannot change your Apple ID. You can get a new one if you want, but all of your Apps and media are linked to yoru old Apple ID. And no, Apple won't transfer your old ID purchases to yoru new ID.
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When I try to update apps the iTunes id comes up wrong, I've tried to change it to the real one to no avail
Suggestions pleaseThe only way to get those apps registered to new apple id - to delete them and redownload again. If they are paid you have to pay again.
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I am volunteering in Haiti, when I try to update apps, says I am in the Vietnamese store. I went to settings for my apple id, which still list USA? How do I switch stores, when it appears I am in the US store?
If you have Location Services turned on turn this off, then follow steps below:
Go to Settings>iTunes & App Store>Your_Apple_ID>View Apple ID
When you tap your Apple ID and select View Apple ID you'll need to enter your password, once done you can change the Apple Store.
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Steve -
I have iTunes, latest version, open in Windows XP and get an error 45048 message when I try to update apps thru the store. How can I fix this? I have reinstalled iTunes twice but problem continues.
Try contacting iTunes via email to check if there is an issue with the account. go to apple.com/support/itunes
Click on iTunes Store account and billing and select inquiries. On the right side click on "email us".
Before doing that trying viewing your account information first. Open the iTunes on you mac, look at the menu and select store and select view my account. Try removing the card (this is only applicable if you don't have a pending charges with iTunes) and hit done. Sign out, quit iTunes and sign back in and try updating the apps again. -
I get a message that says cannot connect to iTunes when I try to update apps. I have tried everything. What to do?
Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
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My ipad has the Internet connected nut when I try to update apps a message pops up to say it cannot connect to,iTunes store.
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
When I attempt to update apps on my ipad my password does not work, even when I attempt to update each app separately. When I change the password it works on my PC but not on my ipad. Why?
Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
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Check Edit/Preferences/General>when you import a CD: and make sure there is a tick-in-the-box named Automatically retrieve track names from the internet. If that is already selected, then you need to check that your iTunes can connect to the internet when you insert the CD into the drive.
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http://support.apple.com/kb/HE40 -
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