When i try to update it shows, "the path blah blah blah cannot be found. verify you have access to this location and try again, or try to find the reinstall package "itunes.msi"...?
"The path cannot be found. Verify that you have access to this location and try again, or try to find the installation package "itunes.msi" in a folder from which you can install the product itunes." this is all I see whe i tried to update or uninstall itunes. Why?
A search of the forums or google would reveal many other threads with the same issue, troubleshooting steps, and resolutions.
Try helping yourself before asking others to help you.
Similar Messages
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I have been trying to update for months now. The version I have is 10.6.3.25.
Hey Stinat03,
Thanks for the question. Try downloading iTunes directly from this link:
iTunes 11.0.5
http://support.apple.com/kb/DL1614
Or, if you have Windows 7 64-bit, use this link:
iTunes 11.0.5 for Windows (64-bit)
http://support.apple.com/kb/DL1615
If you continue to have issues, please refer to this article:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M. -
When downloading the new 10.7 update for itunes, an error message saying that there is an error writing to file, verify that you have access to this file comes up... what is this??
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
Ok so I'm not a regular doofus, but I can't seem to install itunes 10.7!
I have tried to install through iTunes and it has an error, I therefore tried to install manually and get the following error message...
error writiting to c://config.msi/155b7cb.rbf. verify if you have access to this directory
I have no idea what the problem is! Please help!!!
THANKYOU in advance!
DannyDoublechecking before proceeding. Do you have Kaspersky security software installed on the PC? (There's been a couple of reports of this in recent times being associated with Kaspersky interfering with the installs.)
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When downloading iTunes 11.0.3 I get an error 'Error writing to file C:\Config.Msi\1c6fd5.rbf. Verify that you have access to this directory' what do I do?
Appreciate any help thanks,
WillHi WillHunt112,
Welcome to Apple Support Communities.
You may find this article helpful for troubleshooting your iTunes installation:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Best,
Jeremy -
Ical problem already 3 weeks after the update, get the message every time username or password is incorrect as I do with this password and username in mobileme bowl. now get the message
The server responded with \ 'HTTP/1.1 409 Conflict \'.
can someone help meIcal problem already 3 weeks after the update, get the message every time username or password is incorrect as I do with this password and username in mobileme bowl. now get the message
The server responded with \ 'HTTP/1.1 409 Conflict \'.
can someone help me -
When i try to install iTunes in my Windows 7, this error message apear "Error while writing to file: C: \ Program Files (x86) \ iTunes \ iTunes.Resources \ el.Iproj \ iTunesExtrasDownload.png. Make sure you have access to this directory." Someone help me!!
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
I cannot download an app from the app store, it keeps loading until it says "You have already purchased this app so it will be downloaded no at no additional charge", and then it prompt for password and I input it after which nothing happens.
I know my icloud has record of my installing this app before, but that was the first install that was failed during that time some other apps also keeps loading without respond whey they updated itself, and this app didn't install before I restart the device. But I don't see this app on my device after I restarted the device so it should have been installed on my device. It seems icloud has created some kind of dead loop that makes it not able to get the correct status about this app on my device.
I have no problem install this app on my other device (iPad) with the same account, but just fail on my iPhone. And it just fine installing other apps...... What happened !!?? @@
Please help !!!Someone help! I dont know how to do this and please put the words into an easy way to understand because im young...
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What do I have to do? I have paid for acrobat pro and it won't let me download the software, says error 1310 - Error writing file... verify you have access to directory.
I need help
Thank youassuming the problem is NOT downloarding, but installing; if you have antivirus running, disable it.
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i need help with my ipod. i have ben locked out and it is disabled so i tried the whole press home and stuff and connect t the computer and it works for a while but then a message pops up saying therre was an error updating it or something.
You can also try out few things >
1) check if the ipod constantly appears in mycomputer section .
- if it does try changing the drive letter of the ipod and try to format the ipod drive(Right click format)
2) if its not comin up in mycomputer then.. there has to be problem with the USB drivers in your computer
you can try
http://docs.info.apple.com/article.html?artnum=304508
The best way to check whether the ipod is faulty or the computer is creating the problem is,
connect the ipod to a different computer which has itunes on it(If possible) -
My husband and I share the same Apple ID number because we both need access to an app that has a subscription and would be expensive for us to do separately. We don't like that this shared ID number means we also share our calendar, note pages, email, etc....Is there a way to separate the things we don't want to share?
That would be my suggestion. Just keep using the common one for purchases in the stores. Then each get another AppleID using a free gmail, AOL, hotmail, MS Live or whatever email account.
Delete your current iCloud account and login with the new AppleID, and logout of Messaging and then backin with the new AppleID. Now you have a shared iTunes/App store account, but completely separate, independent iCloud and iMessage accounts.
You can still share calendars if you wish to, even across separate accounts - http://support.apple.com/kb/ph2690 -
What is up with itunes??? i keep getting the same update message.. please help!!!!
Tony I cannot thank you enough!! Not only have I mastered how to use this site, I eventually disabled Kaspersky (3 attempts!!) and tried to re-install again and IT WORKED!!!!!! Not bad for a 'girl'
Thanks again, keep up the good work!
C -
I am using iPhone 4s. I can connect to my home wifi network but it works briefly, then whilr it shows connected with good signal strength, but I can not open a page in safari. I have to turn off the wifi and turn it on again for connection. This goes on and on. Very annoying. Please can anyone solve this problem?
Hi ,
thx for the feedback,to clarify my question :
1-i am able to connect to any wifi network in airports, public places , my home , office , etc.o to get in is no problem.
2-I can also log in into a specific website eg: was in Paris 2 days ago and could log in into the portal of a wifi provider.
3-But when i have to log in providing an e-mail address or other info , i get into a loop where i can not get into the next page but i do get always redirected to the page asking all the info.
This is not only at an airport , i do have it also with my own internet service provider , even if i want to log in from my home into their webmail site i get into this loop where after putting in all the inlog data i get that same page back every time.( i can get mail through my normal mailbox , no problems here)
I do have indeed OS 6 and it is an iPad 2.I do not have the problem with an iPhone 4 S when i use wifi and here i also do have os 6 !! -
Can anyone help?
Tony I cannot thank you enough!! Not only have I mastered how to use this site, I eventually disabled Kaspersky (3 attempts!!) and tried to re-install again and IT WORKED!!!!!! Not bad for a 'girl'
Thanks again, keep up the good work!
C -
Have just purchased a mini-ipad and set it up and got this invoice for downloaded itunes which I must have done a good 18 months ago and thought I had paid then can you explain this invoice now?
Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
Is the email just a receipt, and not an invoice ? You should be able to see the purchase history, including anything recent, on your account via the Store > View Account on your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it
If you want to contact iTunes Support then you can do so via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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