When i try to update my app's my iPad stats that mine iTunes is logget off. Why? What can i do?
Hey can somrene help me with logg on iTunes? After last update iOS 7.0.3 all my ipads stats that mine iTunes is logged off when it try to update app's.
Hey there Aslid,
It sounds like you are being prompted to sign into your Apple ID on your iPad. You can do that in the settings.
To set options for App Store, go to Settings > iTunes & App Store. You can:
View or edit your account. Tap your Apple ID, then tap View Apple ID. To change your password, tap the Apple ID field.
From: iPhone User Guide
http://help.apple.com/iphone/7/#/iph64c6c9f05
Otherwise, would you mind elaborating on what the message you asre seeing is?
Thank you for using Apple Support Communities.
All the best,
Sterling
Similar Messages
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when i try to update an app on my ipad it says its not in the correct store and i log into my computer go to apple.com and sign in with my ID and go to country/region and click United states of Amerca and It doesn't change it... whats wrong?
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the country/region where you are located; re-select country/region even if it is correct
9. Tap "Done".
Note: If the change doesn't take effect, sign out of account and sign in again. -
FaceTime won't accept the password which I wrote down some time ago and doesn't provide a "forgot your password" option. And when I try to create a new account it tells me that my email is already registered. What can I do to revise my password?
Hello Sheila,
Thank you for the details of the issue you are experiencing with FaceTime. It sounds like your Apple ID password is not being recognized.
You can reset your password using the steps in the following article:
Apple ID: If you forget your password
http://support.apple.com/kb/HT5787
You can contact the Account Security team if you are unable to reset your password using those steps:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Best,
Sheila M. -
How do change from my wife's apple id on my phone to my apple id...I've changed the banner and account info, but when I try to update my apps her apple id still comes up..what to do?
The apps you have were probably purchased/downloaded from the App Store with your ex-wife's iTunes account. Any updates to these apps will want to be downloaded using this account. You will need to redownload/repurchase these apps. In iTunes on your computer delete the app. Go to the App Store and redownload/repurchase them. Now sync your iPhone with iTunes.
Note that if you are using a new computer (no longer your ex-wife's) you may lose what is on your iPhone.
In iTunes on a computer you can check which account was used for dowloading/purchasing an app. Select the app. From the File menu choose Get Info. The account will be listed in the Summary tab. -
regarding my iphone 3g and ipod 4 when i try to update my apps or buy using my devices my user name and password box comes up put my password in and it seems to start but then i get a message reading cant connect to the itunes store any suggestions
https://p10-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/iForgot?
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I have a presentation in my Keynote app on my iPad when I try to open it on my MacBook Air I get a message I must update Keynote. When I try to update Keynote app I am told MacBook software must be updated but MacBook software updater says it's up to date.
RichlandBruce wrote:
When I try to update Keynote app I am told MacBook software must be updated but MacBook software updater says it's up to date.
Yes your MBA is up to date as far as Lion is concerned... But Keynote requires you Upgrade to Mavericks
Keynote for Mac = Compatibility: OS X 10.9 or later
From https://itunes.apple.com/app/keynote/id409183694?mt=12&ls=1
MAVERICKS... http://www.apple.com/osx/how-to-upgrade/
Question: How much RAM is in your MBA ? -
When I try to update the apps on my iPad 2 and iPhone 4 they are stuck in waiting.
When I try update my apps on my iPad 2 and iPhone 4 they are all stuck in waiting.
I have tried:
restarting my device
signing out of the store and restarting the device and signing back in
reset all settings
double taping on "waiting" apps
All my softwear is up to date. I know that apps only download one at a time but I have checked them all and they are all in waiting. I am connected to wifi.
HELP!This is strange, but it may be a fix for my problem. These are the steps I took to possibly fix my problem. Before trying this I noticed that not only are all apps that are being updated listed as "Waiting", but new apps being installed were also listed as "Waiting".
I unselected "Sync Apps" in iTunes on my Mac. A sync automatically started and all the apps, other than the standard apps were removed.
I selected "Sync Apps" and chose just one app to install. I chose iBooks because it's an Apple app and because there is significant content associated with it through my purchases. The iBooks app installed without issue.
I selected a larger group of apps to install (basically all those that began with the letter "A"). These apps installed fine and are useable.
I selected all the apps I wanted on my iPad. These apps (113 total) all installed without being listed as "Waiting".
I used the App Store on my iPad and chose one app to update. The app was immediately listed as "Waiting" and when tapped was listed as "Paused".
I removed the app from the iPad and reinstalled it via iTunes on my Mac. The app installed fine and works great.
I accessed the iTunes Store and went to the screen "My App Updates". I selected the same app I tried to update in Step 5. The update work fine.
I synced my iPad and the newly updated app was installed on my iPad without issue.
This tells me that the issue lies within the process that updates apps on the iPad. If the app is updated in iTunes proper on my Mac, the updated app is installed on the iPad without issue.
I've only tried this with one app. I will now update all the apps on my Mac via iTunes and see if the newer versions install correctly on the iPad after syncing.
I hope this helps other people having this problem.
Jim -
I recently updates to the new iOS version and haven't been able to update my apps since?
Change iTunes Store Country on an iDevice
1. Tap Settings;
2. Tap iTunes & App Stores;
3. Tap View Apple ID;
4. Enter your user name and password;
5. Tap Country/Region;
6. Tap Change Country/Region;
7. Select the region where you will be located;
8. Tap Done.
Also, see How to Change Your iTunes Store Account Location | eHow.com. -
?
From the iTunes Store home page scroll down and click on the small flag in the bottom right hand corner.
tt2 -
When i try to download an app, i get a message that says my applied has been disabled
when i try to download an app, i get a message that says my applied has been disabled, what can i do, i already reset my password??
Use this link to reset your Password (after answering some security questions)
https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot?language=N Z-EN&app_id=93&s=523-523 -
I Have a new email address which I have entered into settings and it has been verified. I no longer have the old email address. When I try to update an app, it comes up with my old email address and asks for my password. It always comes back with a message that the password is incorrect. What do I do to fix this?
Hi Vivian Zollman,
Welcome to the Support Communities!
I'm not sure if you are referring to your Apple ID or just your email account in the Mail app. So, I've included all of the articles that may be relevant for you.
iOS: Setting up an email account
http://support.apple.com/kb/ht4810
If you already have an email account set up and you want to modify its settings, tap Settings > Mail, Contacts, Calendars, tap the name of your account, and then your email address. Then tap any information you want to adjust.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
iCloud: View or change your iCloud payment information
http://support.apple.com/kb/PH2616
Cheers,
- Judy -
How come someone elses Apple ID Shows up when I try to update my apps
How come someone elses Apple ID Shows up when I try to update my apps? It's Grey and won't let me change it. I've signed out and resigned in, but this very odd email address always shows up as my apple ID. Please help if you can, I just need to update some apps.
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove may not be the one named in the update notice. For example, the App Store could prompt you to update "Angry Birds" or "Twitter," but the hacked app could be "Final Cut Pro." Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
3. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
5. Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method. -
I have changed Internet providers and have finally managed to update my primary email details under the Apple ID manage your account area.
However my old email details are still showing up when I try to update my apps etc. Can anyone please tell me what else I have to do to change my Apple ID. It seemed that I had already successfully done this but obviously not. I have an iPad 2Did you change the ID in Settings>iTunes & App Stores>Apple ID? Tap the old ID and sign out and then sign in with the new one. If not running iOS 6 it will be Settings>Stores>Apple ID.
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When I try to update the apps the email address is not correct n it's not my apple I.D I don't know how it got there in the first place. I want to delete it and have mine on there hoe can I solve this problem?
It's because the app was purchased under a different Apple ID and is being updated using a different ID. Try using the same Apple ID which was used to download the app and retry. If not, delete the app completely and re-download using YOUR Apple ID.
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I cannot update my apps in the app store because it asks me to sign in using an incorrect username account. The username in settings-general-apps is correct and the username on the App store page is correct. The only place it is incorrect is when I try to update my apps. How do I update the username when trying to update apps?
I had the same thing happen today on my wife's phone. I couldn't find any answers on the support site and of course I could not get any help from Apple since my phone was old. I kept digging and figured out how to fix the problem. I opened the app store app and signed out of the old id and then signed back in using my new id. It looks like this may have fixed the problem.
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