When I try to update my apps it says "app not compatible"? What do I do?
When I try to update my apps it says "app not compatible"? What do I do?
Did you recently update to iOS 5? If so, that probably means that the developers of the apps in question have not updated their apps to be compatible with iOS 5.
Either way, contact the app developers. You can reach them using the information they provide on their app's page within the Store app, or in the iTunes Store on your computer.
Similar Messages
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When i try to update my mac it says im not connected to the internet when i am.!?
I cant update my MacBook pro because it says im not connected to the internet when i try to update.
However i am connected.Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Select "/var/log/install.log" from the file list. Post the messages from the last installation attempt, starting from the time when you launched the Installer or Software Update.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
recently i tried to connect my phone to itunes and a mesage poped up saying that i needed the 64 bit version of itunes and that i should uninstall the current one and reinstall the correct version, i have now done this about 5 times and still i get the same message and i cannot sync my phoe whichwas very annoying as i was about to go on holiday any help would be greatly recieved!
Reboot before emptying the Trash, as stated in the article.
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i used my visa to buy an album, it appeared and i was listenting to it, now when i try to update my iphone and get apps i cannot, it says my card was declined but yet i receviecd the cd>
Thank you for clarify I'm supposed to read the ENTIRE article. I thought I was just supposed to read the title and magically everything will fix itself. I appreciate you taking the time to help me however I do not appreciate the caps and the way you have addressed the situation. If you are not going to kindly help people/make suggestions just don't try! And for the record my conclusions are not illogical, the iOS7 thing is on the website in small font (which I got by reading the ENTIRE thing) and you should really find a new hobby because your socialization skills need some help! That goes for you too Chris. Not everyone is a tech nerd
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After getting a new desktop I downloaded iTunes and authorized my new computer and then de-authorized my old one, When I try to update my 5S it says my phone is not authorized and list my wifes email address as the account holder and not mine. How do I correct this. I am using Windows 8.1 . My wife has never had an iTuunes account
Hello Lakesidetom,
It sounds as though you are experiencing an issue with an Apple ID and authorizations. Based on your post, it sounds like you are familiar with the authorizing and deauthorizing process. The Apple ID in question (your wife's email) may be originating from the iPhone you are attempting to update. Is it possible that your wife created an Apple ID or iCloud account which is signed in on that iPhone? Below, I have included links to some resources that may help you determine if your wife has created an Apple ID:
How to find your Apple ID - Apple Support
Use these steps if you forgot your Apple ID or aren't sure that you have one.
Apple - My Apple ID
If you can't remember your Apple ID, just provide us with some information and we'll find it for you. Then we'll help you reset your password.
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D -
Firefox is not open, will not open, but when I try to update or uninstall it says I need to close Firefox first. This is a common problem, as I have seen many posts with the same problem. I don't know what else I can say about it, it is pretty straightforward.
http://kb.mozillazine.org/Kill_application
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I can't seem to connect my iPhone 5 to windows 7, it shows up under unspecified in the control panel but when I try to update the drivers it says access denied! Been at this for 3 days now! Tried numerous fixes, any help please?
The iPhone 5 and iOS 6 require iTunes 10.7. Depending on what OS you have for your comptuer, could restrict you.
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista or Windows 7
64-bit editions of Windows Vista or Windows 7 require the iTunes 64-bit installer
250MB of available disk space
Broadband Internet connection to use the iTunes Store
Macintosh System Requirements
Mac computer with an Intel Core processor and 512MB of RAM
OS X version 10.6.8 or later
Safari 4.0.3 or later
400MB of available disk space
Broadband Internet connection to use the iTunes Store -
I've a MacBook Pro Mid 2010 with OS X Lion 10.7.2. and when i try to update my software it says you are up to date in fact 10.7.3 is out.
Actually, the Software Update has been replaced by the Combo Update.
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I have an IPod 4 and when I try to update my IPod it says make sure your network settings are correct and your network connection is active. How do I make it update?
Are yo getting a network timeout error?
Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error. -
When I try to update Firefox it repeatedly says Firefox must be closed to proceed with install even tho Firefox is closed. I get the same message when I try to uninstall the existing version of Firefox. How do I close Firefox??? The same thing happens when I try to update other programs. When a program is off what else do I have to do to turn it off??
If you get an error message that you do not have sufficient permissions or have other problems with updating to update then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
When i try to buy mountain lion it says app store error (100) try later what should i do
when i try to buy mountain lion it says app store error (100) try later what should i do
Try here first > Mac App Store: "An unknown error occurred (100)" when purchasing
If that doesn't help, try the following:
Disable anti virus software.
Turn off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall
If that doesn't help, open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Now here:
~/Library/Preferences
Click Go
Move these files from the Preferences folder to the Trash.
com.apple.appstore.plist
com.apple.storeagent.pllist
Now here:
~/Library/Cookies
Click Go
Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Empty the Trash, try the App Store. -
I can go onto the itunes store but when i try to update ios 7 it says i have no internet connection
i can go onto the itunes store but when i try to update ios 7 it says i have no internet connection
I upgraded my iphone 5 to IOS 7 and it will not recognise my previously OK bt home hub connection. If I go to an allternative, BT WiFI it connects but will not allow me to access anything on the web or any applications needing web access. Any way round this or can I revert back to IOS 6?
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I want to know about imessages and how it works !! how to register a number with imessages?? I saved a number in contacts but when I try to send a message it says "! not delivered" in red mark.How can I fix this problem??
Perhaps something in this support article will help:
http://support.apple.com/kb/TS2755
Regards. -
Photoshop is logged in to account but when I try to sync my settings it says Im not logged in?
Photoshop is logged in to account but when I try to sync my settings it says Im not logged in?
I'm having the exact same issue; says I'm signed in under help but not signed in under sync preferences.
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I Have bought extra iCloud storage, I have 23GB of storage left but when I try to update fifa13 it says there's isn't enough local storage?!?!
Thay's correct. Buying iCloud storage does not increase the local storage capacity of your iPad.
Your iPad will always have the 16, 32 or 64GB of storage you bought it with.
iCloud storage is space on Apple's iCloud servers - not on your device.
You'll need to clear some space on your iPad to make room for apps. -
When I try to update my phone it says the latest software is 4.2.1
I want to update to the iOS5 software version, but when I try to update my phone on itunes it says my version is the latest version available. I tried restoring my phone and I have itunes version 10.5. Any suggestions?
It sounds like you may have a3G model as opposed to a 3GS. Check the model number on the back. A1241 is a 3G unit.
Stedman
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