When i try to update my apps the wrong apple id name comes up

I just had to restore my iPhone and when I unplugged it I went to update all my apps and the apple ID was my husbnads and not mine so I can't update any apps.  I looked at my account and all my info is correct.  How would my husbands apple ID even be in my phone?  We use the same computer to sync our phones but I have my own user account on the computer.  Never had ths problem before.  Anyone?

Can I go to app store, delete apps then add them again with new primary appid? I have only purchased 2 or 3 apps but, one is a movie. Will I have to buy that again or, should I just watch it first?

Similar Messages

  • When I try to update my apps the wrong apple ID shows up how do I change it

    I am trying to update my apps and the wrong apple ID username comes up for a password . How do I change it to be mine?

    Go into the Settings app and select Store. The account displayed should be the one you are being prompted to supply the password for. You can press that button and it should give you the option to sign out of that account. Once you do that you will be able sign in with another account or create a new one. As noted by the previous poster, changing accounts will not change the ownership of the apps already purchased.

  • HT5621 I have tried to changed my Apple ID and every time I try to use the new Apple ID it won't let me because when i try to update an app the old ID comes up to sign in.  I deleted that account so it will not let me use my new one.

    I have tried to changed my Apple ID and every time I try to use the new Apple ID it won't let me because when i try to update an app the old ID comes up to sign in.  I deleted that account so it will not let me use my new one.

    Content and Apple IDs -
    Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple Id to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new ID.

  • How to change the Apple ID in the prompt on my iPhone when I try to Update an App?  My Apple ID on my iMac is the current one, the Apple ID on my iPhone is my former one.

    How do I change the Apple ID in the prompt on my iPhone when I want to update an app?
    My Apple ID on my iMac's iTunes Store is my current one.
    My Apple ID on my iPhone is my former one.
    How do I change the one on my iPhone.
    Thanks,
    Tom

    Thank you.
    I have not pinpointed the exact dates but I know I changed my Apple ID and downloaded the apps around the same time a few months ago.
    My old ID is being used by a family member.  I entered the password for that ID and the updates worked.
    Next I will have to see what happens when I try to update the apps, she has some of the same, on her iPhone.
    Again, thank you,
    Tom

  • When I try to update my apps the Email that pops out in the box is not mine. How can I change it, delete it please help?

    When I try to update the apps the email address is not correct n it's not my apple I.D I don't know how it got there in the first place. I want to delete it and have mine on there hoe can I solve this problem?

    It's because the app was purchased under a different Apple ID and is being updated using a different ID. Try using the same Apple ID which was used to download the app and retry. If not, delete the app completely and re-download using YOUR Apple ID.

  • I purchased my iMac used.  When I try to update my apps the computer automatically fills in the previous owner's Apple ID and I can't change it.  Any ideas?

    I purchased my iMac used.  When I try to update apps in AppStore, the computer automatically fills in the previous owner's email address and it won't let me delete it to enter mine.  I have been using my own apple ID and password on this computer for other things without a problem.  Any ideas?

    Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
    The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
    How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
    1. If you don't own another Mac
    a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
    2. If you do own another Mac
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    3. Partition and install OS X
    a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
    b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the  Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    c. An unusual problem may arise if all the following conditions apply:
              OS X 10.7 or later was installed by the previous owner
              The startup volume was encrypted with FileVault
              You're booted in Recovery mode (that is, not from a 10.6 installation disc)
    In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
    d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
    4. Other issues
    a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
    b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
    c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

  • I have since gotten a new Apple ID and when I go to update my apps the original Apple ID appears and I have no access to that old account.  How do I get by this so I can get the newest updates?

    I have gotten a new Apple ID because I couldn't get my original Apple ID password to go through.  Since then I have looked at all my settings and the Apple ID appears correctly except when I try to do updates and it asks for my Apple ID which is the original one when I first set up the iPad and I can't get the password for and it doesn't show my new Apple ID so I can't update my apps.   How do I fix it so I can get my apps updated??

    Delete them and then download them from the desired Apple ID. This may require repurchasing paid applications.
    (95675)

  • HT5624 When I try to update my apps and it prompts me to put in my Apple ID, an old Apple ID comes up which I no longer use and so can't put inthe password.  How can I change it so that it comes up with my current Apple ID?

    When I try to update my apps, the prompt that comes up uses an old Apple ID, so I can't put in the password doe my current ID.  How canI get it to prompt with my current ID?

    Go to Settings>iTunes & App Store
    Click on the Apple ID that appears and select Sign Out
    Regards,
    Steve

  • I have a new email address which I have had verified, but when I try to update an app it asks for my password with the old email address and always comes back telling me it is an incorrect password.

    I Have a new email address which I have entered into settings and it has been verified. I no longer have the old email address. When I try to update an app, it comes up with my old email address and asks for my password. It always comes back with a message that the password is incorrect. What do I do to fix this?

    Hi Vivian Zollman,
    Welcome to the Support Communities!
    I'm not sure if you are referring to your Apple ID or just your email account in the Mail app.  So, I've included all of the articles that may be relevant for you.
    iOS: Setting up an email account
    http://support.apple.com/kb/ht4810
    If you already have an email account set up and you want to modify its settings, tap Settings > Mail, Contacts, Calendars, tap the name of your account, and then your email address. Then tap any information you want to adjust.
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    iCloud: View or change your iCloud payment information
    http://support.apple.com/kb/PH2616
    Cheers,
    - Judy

  • I have changed my Apple ID primary email but it doesn't seem to make any difference to the email that comes up as my Apple ID when I try to update my apps.Still getting my old email details

    I have changed Internet providers and have finally managed to update my primary email details under the Apple ID manage your account area.
    However my old email details are still showing up when I try to update my apps etc. Can anyone please tell me what else I have to do to change my Apple ID. It seemed that I had already successfully done this but obviously not. I have an iPad 2

    Did you change the ID in Settings>iTunes & App Stores>Apple ID? Tap the old ID and sign out and then sign in with the new one. If not running iOS 6 it will be Settings>Stores>Apple ID.

  • My apple ID is correct on my App page but when I try to update my Apps it has an incorrect Apple ID so I can't sign in to update my apps.  I have tried signing out and signing back in, I have turned my phone off, the settings is correct too.

    I cannot update my apps in the app store because it asks me to sign in using an incorrect username account.  The username in settings-general-apps is correct and the username on the App store page is correct.  The only place it is incorrect is when I try to update my apps.  How do I update the username when trying to update apps?

    I had the same thing happen today on my wife's phone.  I couldn't find any answers on the support site and of course I could not get any help from Apple since my phone was old.  I kept digging and figured out how to fix the problem.  I opened the app store app and signed out of the old id and then signed back in using my new id.  It looks like this may have fixed the problem.

  • When i try to update my apps from the app store some of the apps wont update and ask for an Apple ID that isn't mine. Whats the problem and how do i fix it?

    When i try to update my apps from the app store some of the apps wont update and ask for an Apple ID that isn't mine. Whats the problem and how do i fix it? All im trying to do is update my apps and its asking for these random apple ID's.

    The apps were purchased by another user with a different Apple ID. You will have to erase them and repurchase them using your Apple ID.

  • How to from my exwifes apple id to my apple id. I've changed the banner at the bottom of the screen but when I try to update my apps her id comes up not mine..what to do

    How do change from my wife's apple id on my phone to my apple id...I've changed the banner and account info, but when I try to update my apps her apple id still comes up..what to do?

    The apps you have were probably purchased/downloaded from the App Store with your ex-wife's iTunes account. Any updates to these apps will want to be downloaded using this account. You will need to redownload/repurchase these apps. In iTunes on your computer delete the app. Go to the App Store and redownload/repurchase them. Now sync your iPhone with iTunes.
    Note that if you are using a new computer (no longer your ex-wife's) you may lose what is on your iPhone.
    In iTunes on a computer you can check which account was used for dowloading/purchasing an app. Select the app. From the File menu choose Get Info. The account will be listed in the Summary tab.

  • When I try to update my apps on my MacBook Pro, Ipad, and Ipod it wont allow me. On the computer it says theres and error. (11111) But on the Ipod and Ipad it starts to update and completely stops. What should I do?

    When I try to update my apps on my MacBook Pro, Ipad, and Ipod it wont allow me. On the computer it says theres and error. (11111) But on the Ipod and Ipad it starts to update and completely stops. What should I do?

    Maybe this.
    Fix iPhone Apps Stuck "Waiting" During Installation
    Try update the apps one at a time

  • How do I get my itunes to recognize my account, it seems to be stuck on my friend account even when it sent my ID in the account, only when I try to update an App, that my friend account appear.  Please advise

    How do I get my itunes to recognize my account, it seems to be stuck on my friend account even when my ID show up as sign in, only when I try to update an App, that my friend account appear.  I try to reset it on the computer and the phone itself, but no luck.  Please advise

    Many thanks lllaass,
    The Touch Copy third party software for PC's is the way to go it seems and although the demo is free, if you have over 100 songs then it costs £15 to buy the software which seems not a lot to pay for peace of mind. and restoring your iTunes library back to how it was.
    Cheers
    http://www.wideanglesoftware.com/touchcopy/index.php?gclid=CODH8dK46bsCFUbKtAod8 VcAQg

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