When I try to update my iPhoto or iMovie I get this message, "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." Help!!

What can I do to fix this problem!

Perform the following, stopping with the first one which works:
1. Open the Mac App Store's Purchases tab. If you're prompted to accept them into your Apple ID, do so.
2. Move them out of the Applications folder(they may need to be put into the Trash temporarily), and then see if you can download them for free from their individual product pages.
3. Click here and contact Apple.
(116100)

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I updated to OS X Yosemite but iPhoto will not download, is saying because it was bought by a different user or the item was refunded or cancelled. Now I cannot access ANY of my photos...

I updated to OS X Yosemite but iPhoto will not download, is saying because it was bought by a different user or the item was refunded or cancelled. Now I cannot access ANY of my photos...how can I fix this????

If you are logged in with the Apple ID that was used to purchase iPhoto or to set up the computer if it came preinstalled then quit iPhoto, backup your iPhoto library and drag the iphoto application to the trash (do not empty the trash yet) and then go to the App store and install iPhoto
If that does not resolve contact App store support - link is on the right of the App store window
LN

IPhoto update can't be installed on my MAC ref. "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." this is not possible help?

Recent upgrade to OS X Yosemite on my MAC and iPhoto update can not now be installed msg reads, "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." this is not possible help?

That error message can be misleading. It means, that iPhoto on your Mac is not associated with your Apple ID.
Either you did not set up your Mac using the same Apple ID - did someone help with your setup and use a different ID? Perhaps a family member? Or did you let someone borrow your installer disks?
Or did you not yet "Accept" iPhoto and other iLife apps to your Apple ID? Check the "Purchased" tab of the App Store, if any applications are waiting to be accepted. If you see "Accept" buttons, press them.
You may be unable to "Accept" now, if you missed the update to iphoto 9.5.1 on Mavericks. You could try to buy iPhoto, however. If you are lucky, it may show for free.
Backup your iPhoto library, if you do not have a current backup.
Uninstall iPhoto by deleting it from the Applications folder, but do not empty the Trash, so you can put it back,if need be.
Launch the App Store, click the "Store" menu, and sign in with your current AppleID.
Open the main page "Featured" of the App Store and search for iPhoto.
If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
If it is not showing as free, there is no help but contacting the App Store Support to sort out the AppleID. Use this link: http://www.apple.com/support/mac/app-store/contact/

Why is that I am not able to update iPhoto after install os x yosemite? is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

"This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled" iPhoto is gone after installing to OS X Yosemite. Where did it go and how do i get all my pictures back ??
HELP !!!

"This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled" iPhoto is gone after installing to OS X Yosemite. Where did it go and how do i get all my pictures back ??
HELP !!!
Did you upgrade to Yosemite, without first updating to iPhoto 9.5.1 in Mavericks? Then updating to 9.6 may not work - it is buggy at the moment.
If you already own a version of iPhoto 9.x.x, but cannot update iPhoto, try to buy a new version. When I look at the AppStore, the price has now changed to "Free", so it should not matter if you buy again or update.
Delete iPhoto from Applications, but do not empty the Trash.
Go to the first page of the App Store and sign in with your AppleID.
Search for "iPhoto" using the Search field.
What does the button below the iPhoto icon show? If it is showing "Free" like for me, click "free" to purchase again.

I upgraded to iOS x mavericks on my iMac now i cannot access my iPhoto i get this messageThis update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

I upgraded to iOS x mavericks on my iMac now i cannot access my iPhoto i get this messageThis update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. I have not changed anything thankyou for any info.

Please test after each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes. Keep in mind that no one here represents Apple or can help with customer-service issues.
Step 1
A purchased app can only be updated by signing in to the App Store with the same Apple ID that was originally used to buy it. There's no way around that limitation, which also applies to free apps. If you can't sign in with the buyer's ID, delete the app and reinstall it. You'll have to pay for it again, if applicable.
Step 2
If you get the alert when trying to update a bundled iLife app, elect the Purchases page in the App Store and locate the app in your purchase history. If there's a button marked ACCEPT on the right, click it.
If you have a used Mac, the bundled apps were linked to the original owner's Apple ID and can't be transferred to you. Reportedly, customer service has issued redemption codes to some second owners who asked, but it's not guaranteed.
Step 3
If you're trying to update iLife or iWork apps that were installed from a purchased DVD, or if you have a refurbished Mac bought directly from Apple, contact App Store customer service for a redemption code. You may be asked for the part number of the DVD.
Step 4
From the App Store menu bar, select
Store ▹ View My Account
Enter your Apple ID password at the prompt. At the lower right corner of the window that opens, click the Reset button. Close the window.
See also: remove app
Keywords: refunded canceled

After installing yosemite iphoto does not open keep getting message"This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

I upgraded to yosemite iphoto does not open keep getting message"This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.

Somehow my iphoto got canceled? I keep getting this message "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canceled. Help!

Somehow my iphoto got canceled? I keep getting this message "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canceled. How do I fix this?

No - you can not open iPHoto - you need version 9.5.1 - I did not suggest Photo
I suggested
If you are logged in with the Apple ID that was used to purchase iPhoto or to set up the computer if it came preinstalled then quit iPhoto, backup your iPhoto library and drag the iphoto application to the trash (do not empty the trash yet) and then go to the App store and install iPhoto - 9.5.1 in your case
LN

Trying got update iPhoto after OS update - This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.???

Trying got update iPhoto after OS update - This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

With Yosemite you need to update to iPhoto 9.6.
The error message means, that iPhoto has not been associated with your AppleID. You do not say, which iPhoto version you are trying to update from.
Associating iPhoto with your AppleID should have happened, when you bought the computer with iPhoto preinstalled with MacOS X Lion or later or with the Mavericks upgrade, if your Mac came with SnowLeopard. Try, if you can "accept" iPhoto now:
Sign into the AppStore with your AppleID
Open the "Purchased" tab. Do you see iPhoto with an "Accept" button?
Accepting associates your Apple ID with the preinstalled iPhoto. It should move iPhoto from the "Accept" portion of the App Store to the "Purchased" tab. After that, you should be able to update iPhoto from the Updates tab of the AppStore. If you do you not see the update there, try to buy iPhoto. iPhoto may show for free, so you do not have to pay again.
Backup your iPhoto library, if you do not have a current backup.
Uninstall iPhoto by deleting it from the Applications folder, otherwise you cannot buy it again. But do not empty the Trash, so you can put iPhoto back, if need be.
Launch the App Store, click the "Store" menu, and sign in with your current AppleID.
Open the main page "Featured" of the App Store and search for iPhoto.
If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
If it is not showing as free, there is no help but contacting the App Store Support to sort out the AppleID. Use this link: http://www.apple.com/support/mac/app-store/contact/
After you update iPhoto, your iPhoto Library will need upgrading. Make a backup of your iPhoto Library, before you open iPhoto the first time after updating.

TS1702 Erorr notice "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." Please Help me

Dear Heldesk Center, I remove clash of clan on my Ipad , then reinstall. Have error notice "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." Please Help me

Make sure you are using the correct App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the country/region where you are located.
9. Tap "Done".
Note: If the change doesn't take effect, sign out of account and sign in again.

Update Unavailable with This Apple ID This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled... How can i fix it Please help !!

Update Unavailable with This Apple ID This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled... How can i fix it
Please help !!

Hello chiêu trần
If there is an issue with any app then use the steps in the article below to report the issue to the App Store.
iOS: Troubleshooting Messages
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

I just upgraded to Yosemite. Iphoto is now broken. Upon upgrade receiving error "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."

I just upgraded to Yosemite. Iphoto is now broken. Upon upgrade receiving error "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."

Perform the following, stopping with the first one which works:
1. Open the Mac App Store's Purchases tab. If you're prompted to accept iPhoto into your Apple ID, do so.
2. Move it out of the Applications folder(it may need to be put into the Trash temporarily), and then see if you can download it for free from its individual product page.
3. Click here and contact Apple.
(116137)

This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled... this comes up when I go to update Iphoto after installing Yosemite... how do I fix this?

This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled... this comes up when I go to update Iphoto after installing Yosemite... how do I fix this?

I have resolved this issue with the apple chat support by going to the "purchases" tab in the app store - where there was a message that I had to accept updates for the apps that wouldn't update. Once I did this, signing in for each of them, they all updated just fine.

When I try to update my iPhoto I received a message....This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

I need to update my iPhoto apps ignored to open my iPhoto. Every time I attempt to download the new app I receive this message ( This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. ) This started to happen only when I updated my Mac system to OS Yosemite.

Open the Mac App Store's Purchases tab.
If you're prompted to accept it into your Apple ID, do so and try again.
If not, temporarily move it out of the Applications folder and try downloading a fresh copy. If you get asked to buy it, choose not to, click here, and contact Apple.
(116052)

My iphoto is not working This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. YOSIMITE. Here is the message when I try to download :This update is not available for thi

This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

Perform the following, stopping with the first one which works:
1. Open the Mac App Store's Purchases tab. If you're prompted to accept it into your Apple ID, do so.
2. Move it out of the Applications folder(it may need to be put into the Trash temporarily), and then see if you can download it for free from its individual product page. If you're asked to buy it, see #3.
3. Click here, contact Apple, and wait for a response.
4. Buy it.
(116229)

Problem updating to iphoto 9.6 after upgrading to Yoesmite I am getting the following message when I try top date iPhoto This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canc

problem updating to iphoto 9.6 after upgrading to Yoesmite I am getting the following message when I try top date iPhoto This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canc

"This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." ?
This error message will appear erraneously, if you skipped the update to Mavericks and iPhoto 9.5.1 and went straight from an earlier MacOS X version to Yosemite, without first updating to iPhoto 9.5.1 and associating iPhoto to your AppleID.
Try first to buy iPhoto with your AppleID instead of updating. Delete iPhoto from Applications, but don't empty the Trash, then go to the main page of the App Store and search for iPhoto. If you are lucky, it will show as free and you can buy it directly.
If iPhoto is not showing as free, there is no help but contacting the App Store Support: Ask for a redemption code. You will need to provide a prove of purchase for your mac with iPhoto preinstalled.
http://www.apple.com/support/mac/app-store/contact/

I purchased a new Mac Air. I try to update apps and I get this:This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. They do not show up in 'Purchases'.

I can't update iMovie, Garage Band, Numbers, Pages, Keynote, and iPhoto. on my new Mac Air. 11". I had hoped when I updated to OS X Yosemite that would solve the problem. It didn't. I get this: This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. I went to the app store, as was suggested in someone else's post, using the only ID I've ever had, and went to the purchases tab, to "accept" the apps. That didn't work, because they weren't there to 'accept'. They did come with my purchase, however. Please advise.

It appears Best Buy is up to their old tricks of palming off returned units as new. Take it back for a complete refund of your money. If they give you any static escalate your problem to management immediately.

When I try to update my iPhoto or iMovie I get this message, "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." Help!!

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