When I try to update my phone it says the latest software is 4.2.1

I want to update to the iOS5 software version, but when I try to update my phone on itunes it says my version is the latest version available. I tried restoring my phone and I have itunes version 10.5. Any suggestions?

It sounds like you may have a3G model as opposed to a 3GS. Check the model number on the back. A1241 is a 3G unit.
Stedman

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HT4623 I just got a new iphone 5,and when I try to update my phone, and install the aps that I've already purchased onto it, it says I don't have permission to do so.

I just got a new iphone 5,and when I try to update my phone, and install the aps that I've already purchased onto it, it says I don't have permission to do so.

Contact your carrier & have them reset your Voicemail. Most carriers require such, so after they reset it, just set it up again.

When I try to update my iPhone 3Gs to the latest OS I recive an error message that says "the net conection has no response within the time disponible"

Dear Friends:
When I try to update my iPhone 3Gs thru iTunes, to the latest OS I receive an error message that says: "The net conection has been without any response within the limit of time.Please see your net settings or try later". I checked my internet settings and all is OK (I have not any proxy connection). I tried lots of time to do this update since some weeks till now and I always have the same error message. Please give me an answer about this problem because I cannot do anything more.
Best Regards
Joao Aguiar.

Are you running modified software on your phone? This error seems to be common if the firmware has been modified and you're trying to restore the phone again.

When i try and updat my itunes it says 'the path isnnt found' and that I 'dont have access to the location'??

When i try to update my itunes an error message tells me 'the path cannot be found' and 'you dont have access to this location' any help?

OK so you need to do a cleanup with the Microsoft Installer Cleanup Utility.
First download the latest iTunes installer and save it on your PC
http://www.apple.com/itunes/download/
If you want Quicktime get it from here;
http://www.apple.com/quicktime/download/win.html
The Microsoft Installer Cleanup utility has been withdrawn by Microsoft because of compatibility issues with Microsoft Office so you will need to find a copy elsewhere – the installer is msicuu2.exe. You need version 3.
Google msicuu2.exe download
mydigitallife in the above search has a copy of version 3
Check for malware before installing it.
Now uninstall iTunes and all related components using the method here:
http://support.apple.com/kb/HT1923
or for XP
http://support.apple.com/kb/HT1925
One or more of the uninstalls will fail, don't worry.
Carry on and delete the files given in the method.
Restart your PC
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
If you get permission denied error, Try Run as Administrator – an option if you right click on the program.
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did *not* uninstall, look out for entries that start All Users that are blank entries or have numeric entries that look like version numbers
restart your PC and try installing iTunes

When i try to update my iphone 4 to the iso5 software i can an error whic backing up the iphone(-50) and it say if i contunue ill loose all my contacts how can i fix this??

when i try to update my iphone to the new iso5 software i get a error message(-50) while backing up it says if i continue ill loose all my contacts how can i fix this??

Have you tried this?

I have an iPad 2 4.3.5 when i try to update or Restore it says The iPad wasn't eligible for the requested build

i want to updte my ipad but i cant cause it shows a msg that says the iPad wasn't eligible for the requested build and i try restoring it and it keeps showing the same msg what can i Do?

This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

TS1394 I have 10.6.4 and when I try to update my computer it says "The Software Update Server (Server.local) is not responding."

I need help, Cant download lion unless I have version 10.6.8, but cant get a system update.

The error sounds like your machine has had its update server changed to point to a local SUS on the domain Server.local
try this
defaults delete /Library/Preferences/com.apple.SoftwareUpdate CatalogURL
taken from
http://support.apple.com/kb/HT4069?viewlocale=en_US&locale=en_US

When I try to update my phone to ios 7 it says i need to update my itunes to 11.0.5, when i check my current version in help menu under check for updates it says I have the current 11.0.5 version.

When I try to update my phone to ios 7 it says i need to update my itunes to 11.0.5, when i check my current version in help menu under check for updates it says I have the current 11.0.5 version. Even the downloader for the update doesnt show that i need to update.Help plzz????

There is some kind of error. The new version of iTunes is 11.1, which although is not available via updates, it can be downloaded from the Apple website here:
http://www.apple.com/itunes/download/
After updating iTunes to the newest version you should be able to update your iOS
EDIT: I just did that and it works

After getting a new desktop I downloaded iTunes and authorized my new computer and then de-authorized my old one, When I try to update my 5S it says my phone is not authorized and list my wifes email address as the account holder and not mine. How

After getting a new desktop I downloaded iTunes and authorized my new computer and then de-authorized my old one, When I try to update my 5S it says my phone is not authorized and list my wifes email address as the account holder and not mine. How do I correct this. I am using Windows 8.1 . My wife has never had an iTuunes account

Hello Lakesidetom,
It sounds as though you are experiencing an issue with an Apple ID and authorizations. Based on your post, it sounds like you are familiar with the authorizing and deauthorizing process. The Apple ID in question (your wife's email) may be originating from the iPhone you are attempting to update. Is it possible that your wife created an Apple ID or iCloud account which is signed in on that iPhone? Below, I have included links to some resources that may help you determine if your wife has created an Apple ID:
How to find your Apple ID - Apple Support
Use these steps if you forgot your Apple ID or aren't sure that you have one.
Apple - My Apple ID
If you can't remember your Apple ID, just provide us with some information and we'll find it for you. Then we'll help you reset your password.
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D

TS1814 When I try to restore my iPhone, it says: "The phone could not be restored because the firmware is incompatible

When I try to restore my iPhone, it says: "The phone could not be restored because the firmware is incompatible"

Did you try the things listed here? Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support Is your device jailbroken? Have you ever used the computer to jailbreak a device? Are you trying to load an iOS other than the current one? What version of iPhone are you using? Is this occurring when attempting to update via iTunes and the computer?

HT5621 I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully und

I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully under me?

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

I have the version of itunes the ios 7 update requires but every time i try to update my phone it says i need the itunes version 11.0.5 but i already have it?

i have the version of itunes the ios 7 update requires but every time i try to update my phone it says i need the itunes version 11.0.5 but i already have it?

You need iTunes 11.1 which is not available for download in google chrome or other browsers. The only browser it has worked for with me is Safari. Hope this helps!

Firefox is not open, will not open, but when I try to update or uninstall it says I need to close Firefox first. I have exhausted the suggestions on the support page. I have no choice but to use a different browser.

Firefox is not open, will not open, but when I try to update or uninstall it says I need to close Firefox first. This is a common problem, as I have seen many posts with the same problem. I don't know what else I can say about it, it is pretty straightforward.

http://kb.mozillazine.org/Kill_application

TS1702 When I try to update two certain apps in the App Store, I get a message that says 'cannot connect to iTunes store'. Any idea how to get these apps to update?

When I try to update two certain apps in the App Store, I get a message that says 'cannot connect to iTunes store'. Any idea how to get these apps to update?

Check that the apps are still available in the store

I have windows 8... Every time I plug in my iPhone to my computer it opens up to my PC instead of iTunes. When I try to connect my phone to iTunes the device button doesn't appear. What do I do?

Every time I plug in my iPhone to my computer it opens up to my PC instead of iTunes. When I try to connect my phone to iTunes the device button doesn't appear. What do I do?

It is opening up your computer generally because there are photos in the camera roll to prompt you to import them to the computer as you would a digital camera.
To correct the issue with the iPhone not being recognized in iTunes, see this support document. http://support.apple.com/kb/TS1538

When I try to update my phone it says the latest software is 4.2.1

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