When I try to upgrade and install to iOS 5.1, error message prompt "operation stop running". I have tried several time but failed. Also, would like to know why always need to have wifi access in order to upgrade the version of iPad iOS, why not 3G ?

When I try to upgrade and install to iOS 5.1, error message prompt "operation stop running". I have tried several time but failed. Also, would like to know why always need to have wifi access in order to upgrade the version of iPad iOS, what is the purpose of 3G then? This is really nonsense using wifi + 3G iPad. need help ! Thanks.

The file is too large to download via 3G. There is a 20MB limit with 3G. The purpose of having 3G is that you have internet access everywhere and do not need to be near a WiFi hotspot or network.
Not every single thing that you do every single minute of the day on the iPad involves downloading files larger than 20MB. You can surf the internet all day long sitting out in a park somewhere with 3G - but not with a WiFi only iPad - unless you use a hotspot with it.
Try turning off your firewall and anti virus software while you try to download the iOS update.

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TS3212 im trying to reinstall but will not allow, due to an error 7, itunes helper not installed correctly,i have tried several times, but will not allow me to install, i have used itunes for years but now cant use it, can you help

i have tried to reinstall itunes because it is saying i cant use my itunes due to an error 7, itunes helper not installed correctly, please reinstall, i have tried several times but still not allowing me to use, ive never had this problem before in all the years i have used itunes, i have gone through all the troubleshooting but still no access, can you help

Many thanks.
That suggests that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

HT4623 I recently downloaded ios 6.1.3 in my iphone s3 but could not install. The message on the phone is " unable to install update. An error occurred installing ios 6.1.3. I have tried several time but the same message keep appearing. what do i do.

I recently downloaded ios 6.1.3 in my iphone 3, but unable to install the download. This message keeps showing "unable to install update, an error occurred installing the ios 6.1.3 I have tried several times but the same message keeps coming. What is the solution?

There is no such thing as an iPhone 's3'. There is a 3G which can only be updated to iOS 4.2.1 and a 3GS which can be updated to iOS 6.1.3.
Which model iPhone is this?
Identifying iPhone models

I have a Airport Time Capsule 2T, I would like to know if it is possible to backup all my apple divides (iMac, iPhone and iPad)?

I have a Airport Time Capsule 2T, I would like to know if it is possible to backup all my apple divides (iMac, iPhone and iPad)?

The iMac can back up to the Time Capsule, but iOS devices like the iPhone and iPad back up to either iTunes on your Mac....or....to iCloud.
If the iPhone and iPad back up to iTunes on your Mac, then when the iMac backs up the iOS backups are sent to the Time Capsule as well. So, the iPhone and iPad back up indirectly to the Time Capsule.
The iPhone and iPad cannot back up directly to the Time Capsule.
For more information on iOS backups, see this Apple support document:
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support

I have atempted to update my ipad 1 with latest update but after extracting software it goes to restoring ipad software and stops at around 25% on the bar. have tried several times but it does the same I have one useless ipad at the moment ! any ideas ?

I have attempted to update ipad1 with latest update but after extracting software it goes to restoring ipad software and stops at 25% on the bar. Have tried several times but it does the same, I now have one usless ipad help! any ideas ?

when connected click the iPad in the left navigation panel of iTunes, on the bottom of the summary tab: how much memory is "free" (grey)?

HT5312 I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time

I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time

I am having the same problem. I know my apple ID and password but do not remember my security questions. How do you go about changing the security questions? Please help.
Thanks.

Updates for PS CS5 keep failing, have tried several times but no luck

I've just installed Photoshop CS5 on my laptop, running Windows Vista SP2. When trying to update the software, i keep getting a download error:
Adobe Bridge CS5 4.0.5 Update
There was an error downloading this update. Please quit and try again later.
Adobe Extension Manager CS5 5.0 Update
There was an error downloading this update. Please quit and try again later.
Photoshop 12.0.4 update for Photoshop CS5
There was an error downloading this update. Please quit and try again later.
I'm not that tech savvy when it comes to analyzing log files to see what the error is (that was Adobe's suggestion!) so can't go down that route.
I've tried several times via the programme, and also via the Adobe download website, but still get the same errors. I'm also unable to update the programe on my PC running Windows 7. I realise that Adobe want everyone to update to CC, but I cant afford to do that! Anybody got any solutions?

Please clean AAM cache By deleting following folder contents:
For Mac:
· /Volumes/%Volume Name%/Users/%Username%/Library/Application Support/Adobe/AAMUpdater/1.0
For Win:
· C:\Users\\AppData\Local\Adobe\AAMUpdater\1.0
Then try running Updates.
Regards,
Ashutosh

TS2776 Updated iPhone software and lost all my contacts. Previous updates worked fine. Phone backed up, installed software and the music, apps etc, but no contacts. Have tried several times but no data at all. Any ideas?

Updated my iPhone with latest software and all my phone contacts have vanished. Phone backed up as normal, then installed software then re-installed music, apps etc, but no contacts.
Have updated software before with no issues. Have tried using tips from help page with no change - just a blank contact list.
Any ideas?

SimonPG63 wrote:
Sync via PC - Thought I'd backed up as it said it was backing up the phone. Having searched through here I see that the contacts aren't automatically saved! Why is that when everything else is?
Contacts are made to be synched to your computer or a cloud service. There is therefore no NEED to include them in your backup. Same reason iTunes media is not part of the backup. It's already on the computer.
SimonPG63 wrote:
Seems I've lost everything - Supposed to back up via Outlook address book I read - So why isn't that made obvious....?
Had you read the User Guide before using your phone, it would have been obvious.
Your data loss here is clearly user error and you have no one to blame but yourself. The User Guide CLEARLY outlines the way your phone should be used to minimize data loss.
Sorry, but it's time to put on your big boy pants and accept responsibility for your inactions.

HT3639 please help, I have paid for a software update from my ipod touch 2.2.1 to 3.1.1, but it does not want to update - I have tried several times but to no avail. Many thanks, Jon

Hi I have an ipod touch 2.2.1 which I have bought an update for - 3.1.1 but it wont let me update it - can anybody avise me what to to please?

If you want/need help, start by providing some details.
We're not mind readers. Provide the exact error message.

I'm trying to share to Media Browser a 20 minute still slide show with music and text. I have tried several times to save at 1080 HD, but just before it's finished, a message box pops up saying "File already open with write permission." What's this mean?

I'm trying to finalize/share to Media Browser a 20 minute still slide show with music and text. I'd like to finalize it 1080 hd and have tried several times, but just before it's finished, a message box pops up saying it can't be done because "File already open with with write permission." What does this mean? All files are closed; this iMovie project is the only thing open. Does it mean one of the song files from iTunes? And should I just settle for saving it as a "large" file, which is what I'm trying right now?
Thanks,
Jamie

Hi
Error -49 opWrErr File already open with write permission
Trash the preference files while application is NOT Running.
from Karsten Schlüter
Some users notice on exporting larger projects from within iMovie that this operation is aborted with an 'error -49'
This issue occours only on MacOs machines using 10.7x
try switching-off the Local Mobile Backup
in Terminal copy/paste
sudo tmutil disablelocal
Re-launch Mac
See also this post
https://discussions.apple.com/thread/4434104?tstart=0
Yours Bengt W

I just did the recent upgrade and now I keep getting an error message when I try to open a book on my Kindle app, I have deregistered the app and reloaded and the same thing happens, does anyone know how to fix?

I just did the recent upgrade and now I keep getting an error message when I try to open a book on my Kindle app, I have deregistered the app and reloaded and the same thing happens, does anyone know how to fix?

You are seeing the message because the new AirPort Extreme has some specific System Requirements:
http://www.apple.com/airport-extreme/specs/
Setup and Administration
iPhone, iPad, or iPod touch with iOS 5 or later and AirPort Utility 1.3
Mac with OS X Lion v10.7.5 or later and AirPort Utility 6.3
AirPort Utility 5.6.1 in Snow Leopard may or may not work correctly with the new Extreme for all functions. As long as things are working OK for now, you can probably leave them "as is" and wait for another Mavericks update to fix some issues before you "upgrade".
If you have an iPhone or iPad, you could use that to administer any settings changes on the new Extreme.

I have tried several times to install iOS 5 upgrade and

I have tried several time to install the iOS 5 upgrade,,,it completely and succesfully downloads but when it reaches the point of procssing the file I get this message: "The network connection timed out. There is a problem downloading the software for the iPhone, {err= -3259}.
I have even tried unistalling iTunes and reinstalling it , which installed just fine; therefore there is absolulety NOTHING wrong with my network OR internet connection. HELP!!!!!

Have you seen this Apple Support Article re Error 3259...
http://support.apple.com/kb/ts2799
Also...
Try temporarily disabling your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/

PURCHASE PROGRAM When I filled in my credit card details and proceed to Step 4: Enter your payment information, so nothing happens. Have tried several times. This order applies to the upgrade of CS4 and costs 270,60SEK per month. Does not this offer? M

PURCHASE PROGRAM
When I filled in my credit card details and proceed to Step 4: Enter your payment information, so nothing happens. Have tried several times. This order applies to the upgrade of CS4 and costs 270,60SEK per month.
Does not this offer?
Micke at Raa

Some general information... your Adobe account and your credit card details must match exactly
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html
-verify email https://forums.adobe.com/thread/1446019

I have Acrobat 9.5 and when I try to create pdf from scanner, it displays an error "Adobe acrobat has stopped working". Is there any way I can use this functionality?

I have Acrobat 9.5 and when I try to create>pdf from scanner, it displays an error "Adobe acrobat has stopped working". Is there any way I can use this functionality?

Provide you have Acrobat 9 installed in an OS for which Acrobat 9 is compatible then you can use the functionality.
As well, you need a scanner connected, powered up, and the software installed. Acrobat 9 "prefers" TWAIN drivers.
Always visit the scanner vendor's site and download - install the latest greatest software.
n.b., The Acrobat 9.x product family passed into "End of Support" mid-year 2013.
As well the Acrobat 9.x product family is not compatible with contemporary OSs.
Be well...

When I try to download and install itunes

When I try to download and install intunes it gets to after it installs quicktime and then says it cant go any further because the itunes.cab file is corrupt, what do I do I need my itunes.

Have a bit of patience. No one here gets paid to help; we're all just fellow users assisting as we have time, knowledge and inclination. It may well take a bit of time before someone who might have a suggestion sees your post and responds; certainly more than the nine minutes which is all you allowed before you posted a second time. Posting back that quickly will be considered rude and will put people off from wanting to help you. Give it some time and with luck someone will have an answer for you.
If you haven't already, try downloading the iTunes installer again from Apple and give that new copy a try. You may just have a corrupted or incomplete download.

When I try to upgrade and install to iOS 5.1, error message prompt "operation stop running". I have tried several time but failed. Also, would like to know why always need to have wifi access in order to upgrade the version of iPad iOS, why not 3G ?

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