When I try to view account under the cellular data feature it wont give me an onscreen keyboard and it wont take input from my connected bluetooth keyboard

When I go into "Settings", "Cellular Data" "View Account" when I'm prompted for username and password no on screen keyboard pops up and it will not take  input from my bluetooth keyboard.  It wont show on screen keyboard even if I have my bluetooth keyboard turned off before I go into settings....

I get this, but the onscreen keyboard returns when I turn off bluetooth, also I found that if you only select the plan first and press next, when the form returns with errors the fields work again.

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