When I try to visit certain site, such as my senator, it appendends https and it won't then go to the site. I have to use IE.

This happens often, and with different sites. I try to visit a site that I have previously visited. Firefox will not go to that site. It seems to attach "https" and then gets lost, or says the site does not exist. When I try to type the correct site name, it changes it to the incorrect name. I end up having to use a different. browser.

'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
'''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
'''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
;[[Image:SafeMode-Fx35]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

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I got a new computer to replace my old one, when I try to sync my ipad to my laptop it wants me to restore to factory default then sync with the things I have in itunes, the problem is i dont have all of the things in my itunes that I have on my ipad.

So if I do this will I loose my music and some of my audiobooks that I do not have in itunes? I have tried to go to the store and download them again but they want me to buy them again. PLEASE HELP!!!

See Recover your iTunes library from your iPod or iOS device.
tt2

After getting a new desktop I downloaded iTunes and authorized my new computer and then de-authorized my old one, When I try to update my 5S it says my phone is not authorized and list my wifes email address as the account holder and not mine. How

After getting a new desktop I downloaded iTunes and authorized my new computer and then de-authorized my old one, When I try to update my 5S it says my phone is not authorized and list my wifes email address as the account holder and not mine. How do I correct this. I am using Windows 8.1 . My wife has never had an iTuunes account

Hello Lakesidetom,
It sounds as though you are experiencing an issue with an Apple ID and authorizations. Based on your post, it sounds like you are familiar with the authorizing and deauthorizing process. The Apple ID in question (your wife's email) may be originating from the iPhone you are attempting to update. Is it possible that your wife created an Apple ID or iCloud account which is signed in on that iPhone? Below, I have included links to some resources that may help you determine if your wife has created an Apple ID:
How to find your Apple ID - Apple Support
Use these steps if you forgot your Apple ID or aren't sure that you have one.
Apple - My Apple ID
If you can't remember your Apple ID, just provide us with some information and we'll find it for you. Then we'll help you reset your password.
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D

I get error messages when I try to visit certain websites using Mozilla Firefox but not when I use other browsers

About two days ago I noticed that when I tried to access certain websites using Firefox I always got this error message; "The connection was reset". I initially thought it was a problem with my isp before noticing that the network was fine on my phone and iPad. I then attempted opening the same links that brought up the error message on the TorBrowser and it worked perfectly.
Basically the only website that works on my Firefox browser right now is Google but if I do a search on Google and then click on any link that comes up as a result I get the same error message, "The connection was reset". I can also log into my gmail account but I cannot access any other website including Feedly, Tumblr, Twitter, Yahoo, Wordpress, Blogspot, even though they work fine on my other browser.
I cleared my cache and cookies, wiped out all the browsing history but the problem persisted so I uninstalled Mozilla Firefox and reinstalled it. The problem is still there. I checked the proxy settings, I went through all the solutions on this page https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can?esab=a&as=aaq and still nothing. I am not sure what the problem is here but any solution will be much appreciated. I have used Firefox for years now and I am not really comfortable using another browser.
I use a Macbook OS X Version 10.9.4 and the latest Firefox 32.0.1

Create a new profile as a test to check if your current profile is causing the problems. 
See '''Creating a profile''':
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem 
'''Profile Backup and Restore'''
*http://kb.mozillazine.org/Profile_backup
*https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

When I try to access certain listings on ebay they are blocked - I am told this is because it thinks I am in France. I use an English ISP and the problem only happens with Firefox, not (for instance) IE. How can I overcome this?

When I try to access certain listings on eBay I get the following message:
"Unfortunately, access to this particular listing or item has been blocked due to a Paris commercial court decision that bans trade of certain authentic perfumes and cosmetic products on eBay because of French selective distribution laws. eBay is appealing this ruling but is nevertheless required to enforce it. We are blocking your viewing in an effort to comply with this court decision. Regrettably, in some cases, we may prevent users from accessing items that are not within the scope of the decision because of limitations on existing technology."
eBay support told me it is because they think I am in France or because I am using a French ISP. I am in London and am using the British ISP, Bethere. What can I do to convince them that I am in England?
The URL quoted is just an example. It happens frequently with other listings.

This is what I get:
ISP: Be Un Limited
Organization: Be Un Limited
Connection: Broadband
Services: None Detected
City: Horsham
Region: West Sussex
Country: United Kingdom
It can't be a problem with my ISP or my IP address since it only happens with Firefox. When I try out the same listings with other browsers it doesn't happen. eBay said Firefox must be making it seem as though I am in France. Goodness knows how or why??

I successfully downloaded ADE 4.0 MacOSX, but when I try to open my epub file, a pop up box comes up and says: No available application can open it. Anybody have any ideas on how to correct? Thanks

Successfully downloaded ADE 4.0 MacOSX, but when I try to open an epub. file, a pop up box says: No available application can open it. Anybody have any ideas on what I can do to open the file? Thx.

Successfully downloaded ADE 4.0 MacOSX, but when I try to open an epub. file, a pop up box says: No available application can open it. Anybody have any ideas on what I can do to open the file? Thx.

When I close firefox it doesn't close. I go to reopen it and it says that it is already running. I have to use task manager to end process to close it before i can log back on.

After browsing and I close Firefox it appears to close.
However when I go to reopen it later I get a message that Firefox is already open and I need to close it. The only wany I can close it is by using Task Manger to end process.

Must be the "hang at exit" problem. You already know how to do Step1; now just determine which Add-on (Extension or Plugin) is causing the problem. 
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#Why Firefox may hang:
#*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''

Safari quits when I try to go to Songza. This only happens with this website and it's only been happening within the last week or so. Any solutions?

^

'''[https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems Reset Firefox]''' {web link} is a '''LAST RESORT ! !'''
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

Keep getting error code 10657 when I try to open certain applications?

Hi! I keep getting an error code when I try to open certain applications, such as iTunes or Adobe PhotoShop... it reads error 10657?

See this archived discussion: https://discussions.apple.com/message/7005768?messageID=7005768
Bob

When I set the content settings to block images and try to navigate certain sites, the browser freezes.

I can stop the browser from displaying images from websites by clicking on the Firefox icon, then clicking on Options from the drop-down menu, then clicking on options from the new drop-down menu, then clicking on the Content tab, and finally un-exing the box next to "Display images." Now the browser won't display images. But when I visit certain sites while in this mode, such as Yahoo! or Goodsearch, and try to navigate within these sites, I find that the browser has frozen up. There seems no way to unfreeze it except to press Ctrl+Alt+Delete, log off, log on again, and unblock images before proceeding further. How do I prevent this freezing problem?

Disable Addons like Adblock plus.
We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.

I have a HP laptop, when i try to do certain things that require flash player it tells me i need to install the latest version so when i try it says its already installed. i have tried all the trouble shooting suggestions and it stll isnt working. i have

i have a HP laptop, when i try to do certain things that require flash player it tells me i need to install the latest version so when i try it says its already installed. i have tried all the trouble shooting suggestions and it stll isnt working. I even checked the activex filtering and that doesn't seem to be the problem.

First, confirm that ActiveX Filtering is configured to allow Flash content:
https://forums.adobe.com/thread/867968
Internet Explorer 11 introduces a number of changes both to how the browser identifies itself to remote web servers, and to how it processes JavaScript intended to target behaviors specific to Internet Explorer. Unfortunately, this means that content on some sites will be broken until the content provider changes their site to conform to the new development approach required by modern versions of IE.
You can try to work around these issues by using Compatibility View:
http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11
If that is too inconvenient, using Google Chrome may be a preferable alternative.

Why do I have to select "continue allowing" every time I visit certain sites in order to be able to type into flash based form fields?

Why do I have to select "continue allowing" every time I visit certain sites in order to be able to type into flash based form fields?
See attached image for reference to what button I am referring to. Until i hit the "continue allowing" button I can not type into the form fields. I have tried removing and reinstalling flash. refreshing firefox, and clearing cache and cookies, and deleting the permissions.sqlite file. Nothing has worked. This issue just started happening a few days ago. Please let me know what I might be able to do to fix this.

That full page including the form is a Flash object.
I didn't see this doorhanger opening when I tried the URL in a new profile.
Did you previously created an exception or is the default selected if you check the permissions for the Flash plugin?
You can inspect and manage the permissions for the domain in the currently selected tab:
*Click the "[[Site Identity Button|Site Identity Button]]" (globe/padlock) on the location/address bar
*Click "More Information" to open "Tools > Page Info" with the Security tab selected
You can go to the Permissions tab (Tools > Page Info > Permissions)
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Zzxc: When I click on a link in my email it doesn't go to the page. It is a blank page. It will work in internet explorer. When I sign in at certain sites, it doesn't redirect. Why is that?

<blockquote>Locked by Moderator.
Please continue the discussion in this thread: [tiki-view_forum_thread.php?locale=en-US&comments_parentId=688606&forumId=1]
Thanks - c</blockquote>
== Issue
==
I have another kind of problem with Firefox
== Description
==
zzxc: When I click on a link in my email it doesn't go to the page. It is a blank page. It will work in internet explorer. When I sign in at certain sites, it doesn't redirect. Why is that?
I am still having the same problem. I did what you said to do, but it didn't help. I cleared all of firefox's cache and still doesn't work.
== Firefox version
==
most recent
== Operating system
==
Windows 7
== Plugins installed
==
just windows,itunes, flash

I have not found a way for the email hypertext to go to the FaceBook App, but I no longer click on the hypertext as I know whatever information or posting it is directing me to in FaceBook will show up when I open my FaceBook App. I also have noticed that many pop-ups on the Browser don't actually know if you already have the software they are promoting.

When I try to watch certain videos on my ipad2 it says Thanks for trying to access Flash Player. Unfortunately it is not available for your device because of restrictions that Apple has put in place. Can any tell me what app I can download to replace it.

When I try to watch certain videos on my ipad2 it says Thanks for trying to access Flash Player. Unfortunately it is not available for your device because of restrictions that Apple has put in place. Can any tell me what app I can download to replace adobe flash player.
Thanks

Use the iSwifter browser from the app store. Works for most flash content.

TS2167 My pages do not come up when I try to visit them in the web browser - ie the top page links do not work.

My pages do not come up when I try to visit them in the web browser - ie the top page links do not work.
How do I reconnect the links to their relevant pages again (I use iWeb)

The background photo is on top of the links. Select it and move it to the back or add the background image via the Inspector/Page/Layout pane in the Page Background section.
OT

When I try to visit certain site, such as my senator, it appendends https and it won't then go to the site. I have to use IE.

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