When i tryed to redeme my itunes giftcard its said it was already redeamed

When i tryed to redeam my itunes card it said it was already redeamed can i get my money on my account

Hi
I've got a similar problem.  iTunes v10.2 worked fine, but when I tried to update it to 10.5 I got a 'Bonjour' error.  I eventually solved that but I still couldn't upgrade to 10.5, so I deleted every single Apple, Quicktime, iTunes, etc file on my PC using Revo Unistaller (because the normal Windows Add/Delete programs wouldn't work) but now, when I install the latest iTunes version from scratch (on XP SP3), it says: "the installer encountered errors before it could be configured.... your system has not been modified" 
Any ideas?
Rick

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