When i turn my macbook on, only two apps start up, but my desktop is just a blank gray screen.

When i turn my macbook on, utorrent starts as well as facebook messenger, but if i close both, my screen only shows gray and no icons. I cant do anything with it.
I tried PRAM reset, but that doesnt fix it.

Go to your user library folder visible in your user/home folder.  Select Library/Preferences/com.apple.desktop.plist and com.apple.finder.plist. Move the .plists to your desktop.
Re-launch Finder by restarting and test. If it works okay, delete the plists from the desktop.
If the same, return the .plists to where you got it  from, overwriting the newer ones.

Similar Messages

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    I suggest you immediately make a backup of your data. You don't know if or when the computer will show some symptoms from the drop. You may want to, for piece of mind, take the computer to an authorised service center for assessment. No one here can assess any internal damage you may have done.

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    Why does my iMac keep shutting down? I turn it on, the grey screen and apple logo appear, but then it shuts down...

    Have you read for possible solutions over in the "More Like This" thread over here?-----------------------> 

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    Is there any way to fix this? I only bought my Mac about two months ago, and am about to take it back to Best Buy!

    It sounds like a hardware issue.
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  • How can i disable imessage from automatically starting up when i turn on macbook air?

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    Welcome to the Apple Support Communities
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    Is there a way of not having to type in my password when i turn my macbook on? Can i turn this off in system Preferences?

    Yes but that a bad idea.
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  • When i turn my macbook pro on I get a green apple then just a white screen

    When I turn my macbook pro on I get a green and white lined apple then just a white screen anyone help please ?

    Hey there Petecaswell,
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    http://support.apple.com/kb/HT1338
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    http://support.apple.com/kb/PH14222
    Shut down your Mac.
    Locate the following keys on the keyboard: Option, Command (⌘), P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on your Mac.
    Immediately press and hold the Option-Command-P-R keys. You must press this key combination before the gray screen appears.Continue holding the keys down until your Mac restarts, and you hear the startup sound for the second time.
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    Resetting PRAM may change some system settings and preferences. Use System Preferences to restore your settings.
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • How do i deactivate the auto updation on my iphone 4,i want to use only watsapp but when i am turning on my celleular data all apps starts updating theirself,please help me

    how do i deactivate the auto updation on my iphone 4,i want to use only watsapp but when i am turning on my celleular data all apps starts updating theirself,please help me.I am not using any internet pack other than watsapp.

    iPhone do not do automatic update. You have to manually trigger the updates.
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  • I have two Apple IDs and when I got an Iphone 6, only the apps from one Apple ID are on the phone. How do I get my other apps on there?

    I (stupidly) have two Apple IDs and when I got an Iphone 6, only the apps from one Apple ID are on the phone. How do I get my other apps (from my old Iphone 4) on my new Iphone? Thanks

    You can use the same appleid that you purchased the apps with on the phone for the App store. Settings> iTunes & App Store and continue to use the other id for everything else allowing you to have access to your previously purchased apps. You can then either sync or download the apps without paying for them again.
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  • I just received my iPad2 today. When I turned it on it only showed a USB cable and the ITunes icon. What does this mean?

    I just received my iPad2 today. When I turned it on it only showed a USB cable and the iTunes icon. What does this mean?

    The first thing that needs to be done with a new iPad is to activate it by connecting it to a computer running iTunes (version 10.2 +).
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  • TS2570 How do i get my mac book back to normal, i attempted a safe boot because my safari wasnt opening, when i choose it on the dock, it just bounces for a while then i get a error message. now when i turn it on it only goes halfway thru the loadbar thn

    How do i get my mac book back to normal, i attempted a safe boot because my safari wasnt opening, when i choose it on the dock, it just bounces for a while then i get a error message. now when i turn it on it only goes halfway thru the load bar then shutdown?????

    Hello, what OSX version?
    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
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  • When I use messaging there are only two users who automatically go green (MMS?), and are undeliverable. I can't seem to change this. What am I doing wrong?

    When I use messaging there are only two users who automatically go green (MMS?), and are undeliverable. I can't seem to change this. What am I doing wrong?

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    when i turn my macbook pro on , the apple logo shows up, but it is just loading. I have tried to turn if off , but the same problem appears. Someone know what the problem is?

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  • I want to set up a user account for my 3 year old, so when she goes into her account, only her games show up on the desktop

    I am trying to set up a user account for my 3 year old so that when she goes into her account, only her games show up on her desktop.  How??

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  • I turned off my phone and when I turned it back on, all my apps were deleted. I tried to reinstall my apps, but it wouldn't let me. My storage still remained the same even though, all my apps were deleted. How can I get my apps back?

    I turned off my phone and when I turned it back on, all my apps were deleted. I tried to reinstall my apps, but it wouldn't let me. My storage still remained the same even though, all my apps were deleted. How can I get my apps back?

    Hold the home and power button down until your phone restarts. If that doesn't work, backup and restore using iTunes.

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