When I turn my MacBook Pro on, the white apple screen shows up with loading circle, but doesn't go from this screen. Why?

It's just a white screen with the apple logo. It doesn't move from this screen regardless of how long it's on. The charger is showing a green light. It was amber before I let it fully charge. I've tried turning it on with and without it plugged in. I hear the hard drive start up when I turn it on. And the caps lock light turns on when I hit it. Any suggestions? Help please.

Start your MBP holding the OPTION key.  This should show two HDD icons.  Select the one on the right, the RECOVER icon.  This should display a four option menu.  Select Disk Utility and repair the disk.
If no success, the the only other avenue is is a reinstall of the OS.
Ciao.

Similar Messages

  • When i turn my macbook pro on , the apple logo shows up, but it is just loading. I have tried to turn if off , but the same problem appears. Someone know what the problem is?

    when i turn my macbook pro on , the apple logo shows up, but it is just loading. I have tried to turn if off , but the same problem appears. Someone know what the problem is?

    Boot into Safe Mode
    A Safe Mode boot can take a few minutes compared to a normal boot.
    Once you are in Safe Mode open System Preferences > Accounts > Login Items
    If you have anything listed there to launch when you startup your Mac, delete all items.
    Then go to the Apple menu / Restart.
    You can also use Safe Mode to do a "live verification" of the startup disk in case it needs repairing.
    Help here >  Using Disk Utility to verify or repair disks

  • HT203254 When I Turn My Macbook Pro On The Screen Dosen't Work

    My Macbook Pro Has A Nvidia Geforce GPU And The Screen Won't Work When I Turn It On

    Welcome to Apple Support Communities
    When you turn on the computer, does it start properly? Do you hear the startup chime and everything else? If so, there may be a display or GPU problem. First, reset the SMC > http://support.apple.com/kb/HT3964
    If you have an external display, connect it to your computer and see if it works. If not, it's a GPU issue. If it works, it's a display issue. In both cases, I recommend you to take it to an Apple Store or reseller

  • When i turn my macbook pro on I get a green apple then just a white screen

    When I turn my macbook pro on I get a green and white lined apple then just a white screen anyone help please ?

    Hey there Petecaswell,
    It sounds like you are seeing a green Apple logo, and then a white screen before the computer boots to your user. I would start by updating your computer:
    OS X: Updating OS X and Mac App Store apps
    http://support.apple.com/kb/HT1338
    Then if the issue persists, I would perform a PRAM reset:
    OS X Mavericks: Reset your computer’s PRAM
    http://support.apple.com/kb/PH14222
    Shut down your Mac.
    Locate the following keys on the keyboard: Option, Command (⌘), P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on your Mac.
    Immediately press and hold the Option-Command-P-R keys. You must press this key combination before the gray screen appears.Continue holding the keys down until your Mac restarts, and you hear the startup sound for the second time.
    Release the keys.
    Resetting PRAM may change some system settings and preferences. Use System Preferences to restore your settings.
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • Received adobe photoshop elements 12/adobe premiere elements 12 when I purchased a MacBook Pro.   The macBook Pro does not have a DVD player it is sold separately.     To install the program can I download a free trial version and then use the serial numb

    Received adobe photoshop elements 12/adobe premiere elements 12 when I purchased a MacBook Pro.   The macBook Pro does not have a DVD player it is sold separately.     To install the program can I download a free trial version and then use the serial numbers from the set I received?

    yes, that's exactly what you should do,
    Downloads available:
    Suites and Programs:  CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5 | 4 | 3
    Captivate:  7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • When I open my MacBook Pro for the first time each day, I find condensation on the glass.  What can I do to prevent the condensation?

    When I open my MacBook Pro for the first time each day, I find condensation on the glass.  What can I do to prevent the condensation?

    This thread and all the followups are hilarious, if it weren't such a serious problem. OP, you may want to add a bit more information on how this drippy screen problem occurs: where do you live, what are the weather conditions, what are you doing with the Mac when it occurs, etc.
    Yes, extreme moisture, to the extent of causing visible condensation, is Very Bad News for any electronic device, and more so with one that isn't tropicalized like the Mac. Besides trying to avoid subjecting it to such extreme temperature changes, using some kind of desiccant to absorb close range moisture and avoidint its use until it dried out, I can suggest placing some kind of absorbent material between the display and the keyboard to prevent the moisture on the glass from finding its way into the computer. Like the protective poliethylene foam protector that came with the Mac when new. Or something like RadTech's ScreenSavrz: http://www.radtech.us/Products/NotebookScreenSavrz.aspx

  • When i turned on my i pod a white apple logo was shown which then turned to rainbow colours and the i pod started buffering, this is all it does, i cannot get it to stop and my computer will not talk to the i pod, help?

    when i turned on my i pod a white apple logo was shown which then turned to rainbow colours and the i pod started buffering, this is all it does, i cannot get it to stop and my computer will not talk to the i pod, help?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Homeshare worked on my PC until recent iTunes update. Cannot get homeshare to work on PC as previous.  When I use my MacBook Pro on the same network, iTunes/AppleTV works just fine, so it has to be iTunes?

    An interesting observation...when I have a MacBook Pro connected and select Computers on my AppleTV2, the name of the MacBook computer comes up on the screen and allows me to select it and view photos from my iTunes library. Orks perfectly. When my Windows 8 PC is connected, and I select Computers on my AppleTV, the name of the PC does NOT come up on the computer list, but instead the AppleTV immediately tries to download pictures from the PC itunes library.  It runs for ~2 minutes then generates an error message saying it could not connect to the iTunes library and to make sure it is tunrned on, connect to the same network, and use the same blah, blah, blah.  I know all the settigns on the network are correct because my MacBook works perfecty.  So frustrating that my PC worked previously before the recent iTunes software update.  What to do to fix it?

    Hi Rickgal,
    Thanks for visiting Apple Support Communities.
    Based on the information, it does sound like this behavior is isolated to your PC. I recommend trying the troubleshooting steps in this article on your PC:
    Troubleshooting Home Sharing
    http://support.apple.com/kb/TS2972
    Start with turning Home Sharing off and on again, as explained in step 3:
    Go to File > Home Sharing and choose Turn Off Home Sharing.
    Choose File > Home Sharing > Turn On Home Sharing.
    When prompted, enter the Apple ID you'd like to use.
    Click Turn On Home Sharing, then Done.
    Best Regards,
    Jeremy

  • My iphone4s will charge but not sync when connected to my macbook pro, using the latest itunes

    My iphone4s will charge when plugged into my macbook pro but will not sync. I am using the latest version of itunes and I already tried restarting both the computer and the device. What gives??

    After days mucking around this worked for me..
    For Windows Vista, Windows 7, or Windows 8
    Right-click the Apple iPhone, Apple iPad, or Apple iPod entry in Device Manager and choose Update Driver from the shortcut menu.
    Click "Browse my computer for driver software."
    Click "Let me pick from a list of device drivers on my computer."
    Click the Have Disk button. (If the Have Disk option is not  present, choose a device category such as Mobile Phone or Storage Device  if listed, and click next. The Have Disk button should then appear.)
    In the "Install from Disk" dialog, click the Browse button.
    Use this window to navigate to the following folder:
    C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
    Double-click the "usbaapl" file. (This file will be called  "usbaapl64" if you have a 64-bit version of Windows. If you don't see  "usbaapl64" here, or if there is no Drivers folder, look in C:\Program  Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead).
    Click OK in the "Install from Disk" dialog.
    Click Next and finish the driver-installation steps. Open iTunes to verify that the device is recognized properly.

  • My Macbook wont turn on, it gets pasted the White Apple screen then goes to a Blue screen that quickly turns a slightly darker shade of blue with the familiar loading icon then back again and does this over and over. What should I do? please help!

    So today my iPhone decides to go into recovery mode on me randomly so I  plugged it into my Macbook right away, but it wasn't showing up in iTunes so I did a quick internet search as to why that could be. On the Mac support forum I found instructions stating I should make sure I had the current verison of iTunes on my computer, turns out I had been putting off an Update because I didn't like waiting for it to restart n so forth. So I clicked my boucning update friend at the bottom of my screen and it started checking for updates, the bar got maybe a quarter of the way up and then stopped moving all together, I thought something was wrong so I clicked cancel and tried again. The same thing happened so I clicked cancel and went back to the Internet to find more help on my problems. I found yet another forum saying this solution was simple, restart the computer. So i clicked my little apple at the top and pressed restart and that has been the last thing I got to do on my computer because when it restarted it got past the White Apple logo screen and went on to a Blue screen which quickly turned a darker shade and had the loading circle, then back to the previous blue screen, then right back to the darker one. This process it repeated several times and I can't for the life of me figure out what to do. Please someone have a simple answer to this that I haven't Already tried, I have already tried safe mode and it just doesn't work for me. Please please help I need my computer for class it has all my notes and a paper I was doing, not to mention my iphone is still in recovery mode, even when I can get to another computer to fix that I need all the back up files off of my macbook to restore it to what I know it as and not default.

    Reset the PRAM
    Reinstall the operating system from the dvd (you will not loose your data)

  • Every morning when I awaken my MacBook Pro, I come to find that my Safari browser has been closed. How to fix this? I don't want to lose anything I have possibly typed in a site that I have left to finish working on for later.

    Every morning when I "awaken" my MacBook Pro, I come to find that my Safari browser has been closed on it's own. How to fix this? I don't want to lose anything I have possibly typed in a site that I have left to finish working on for later. I checked system preferences and everything seems to be checked appropriately as well as for Safari's preferences.
    I am not sure what's going on, because Safari only just recently started doing this and I haven't downloaded anything, nothing out of my regular computer routine. As well, I upgraded to Mavericks when it came out and I have the last version of it too. I can't imagine that Safari would close simply because I don't have or want to upgrade to Yosemite. I am holding off on the upgrade for a bit, because I heard Final Cut Pro 7 can't be run on Yosemite. While I could partition my drive, I really don't want to. Mavericks is fine for right now :   )
    Okay sooooo...back to Safari...what the! Please help and thanks for any replies ahead of time!
    I Hope All Is Well In Your World :   )
    Nyna

    There's an Apple help page on the DNS problem - at http://support.apple.com/kb/TS3408
    The first thing to try is changing your DNS settings - and for that you need to open System Preferences, then the
    Network section.
    In Network - click  on Advanced - then the DNS tab
    under DNS servers - use the + button to enter two extra lines
    either these, from google dns
    8.8.8.8
    8.8.4.4
    or from OpenDNS
    208.67.222.222
    208.67.220.220
    then click OK & then 'Apply'
    You would need to do that seperately for the Cable (Ethernet) settings and Wireless (Airport)

  • How can I avoid losing purchases made with an old Apple ID when I authorize my MacBook Pro under my current Apple ID?

    I am very confused!!  When I first used iTunes, I did not own any Apple products.  When I purchased my MacBook Pro and a Mobile Me subscription a few years ago, my email address @me.com became my new Apple ID.  I subsequently purchased an iPhone 3 and eventually an iPhone 4.  Apparently over this time, I have used both Apple IDs at various times.  Sometimes when I upgrade apps, the old ID will already be filled in and other times the new one will be instead.  I always use whichever one is there with the appropriate password.  This was probably a mistake.  I just realized that my MBPro is authorized under the original Apple ID and not the current one.  I tried to authorize it under the current Apple ID, but couldn't, so I was going to deauthorize it from the old one, but got a message about losing any purchases made with the original Apple ID.  I don't want that to happen.  Synching my iPhone in iTunes with my computer has been much more confusing since I got my newer iPhone. However, I don't remember anything about the process I went through to associate it with my iTunes account.  Any helpful suggestions are appreciated.

    Log into the store using the old Apple ID to re-download them, however, you can not switch them into your current Apple ID except by re-purchasing. You can contact Apple support and see if they are able to help you.
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes
    international calling numbers..
    For Mac App Store: Apple - Support - Mac App Store.
    For iTunes: Apple - Support - iTunes.

  • This morning when I turned my macbook pro on, an alarm sound came from my computer and a thin, short line of light was flashing next to the pulsing light that did not come on.  The pulser light has not come on at all today.

    This morning an alarm sound accompanied by a flashing thin light happened when I turned on my macbook pro.  Now the pulser light is not coming on at all and there is a steady thin light to the left of the pulser that stays on when I close my laptop.  Does anyone know what may have happened?

    >an alarm sound accompanied by a flashing thin light<
    That seems like a memory problem.
    Try resetting SMC and PRAM:
    iMac SMC and PRAM reset

  • When I turn my macbook pro on it makes a strange sound/noise, is that normal?

    I got my MacBook Pro in May 2013 and when I turn it on now it makes a stranfe sound/noise, is that supposed to happen?

    In Macs with a DVD reader, you may hear the DVD reader move its Read/Write head at Startup, even if the drive is empty.
    The guys at the Genius Bar put their hands on these Macs all day every day. They know EXACTLY what the "Bad Sounds" are.
    Ask them. It's free, in warranty or out, provided you make an appointment.

  • How do i stop all of my previous applications from starting up when i turn my macbook pro on?

    Whenever I turn on my Macbook Pro all of the applications i was using the previous session start up.  It takes a good five minutes to cycle through all of the start ups and closing them down.
    How do I stop this?
    Thanks,
    Lee

    When you restart or shutdown, uncheck this option.

Maybe you are looking for

  • How to revert mid 2010 macbook pro to snow leopard

    I have a mid 2010 15" macbook pro which I want to sell.  It is currently running Mavericks.  It has a self-installed 1T disk upgrade. I believe it came with Leopard but I can't seem to find those os/x disks.  I do have the Snow Leopard disks which I

  • Spotlight fails to load, constantly crashes after Time Machine restore

    Problem description: After having made the mistake of running a Unix command that altered more files than I intended and possibly damaged the file system, I decided to restore to a previous state with Time Machine. (By the way I am running Yosemite.)

  • Migration from Sun solaris 8 to Solaris 10

    Hi, We are migrating from Solaris 8 to Solaris 10 with the compiler migration also earlier we are using Sun Studio 6 and now it is Sun Studio 11. When we are compiling the code on Solaris 10 which has been running on the Solaris 8, we are facing some

  • Performance Problem After upgrade to oracle 10g

    Hi I have upgrade one of my datawarehouse database from oracle 9.2.0.8 to oracle 10.2.0.4 running on solaris 9 After the upgrade jobs which were running in the database is taking hell lot of time. The jobs are accessing the views which is used to get

  • How to login into 000 client -- sap*   in ecc6.0

    how to login into 000 client--sap*  in ecc6.0 because i need to generate solution maneger key. or tell me any alternate for generating the same. Edited by: THIRU MALAI on May 9, 2008 9:55 AM