When I turn off the printer my computer locks up. HP Desktop.Photosmart D7360, Windows 7

When I turn off my printer the computer locks up. HP Desktop computer. Windows 7. Photosmart D7360.
I have reinstalled the drivers.
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Have you tried a different usb cable? It could be that the usb cable is grounding out which could be a short in the usb cable, or the port on the printer. Although it is also possible that it is the USB controller on your computer's motherboard so if trying a different cable doesn't fix it try it with another computer if at all possible. If the other computer doesn't have any problems then it is the HP desktop. At that point you're out of my realm of expertise friend . (In other words if this doesn't work, try your luck on the desktop forums or by calling 1-800-474-6836)
Hope this helps!
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

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HT1338 when I try to print, I get this error message "Communications Failure: The computer is no longer able to communicate with your printer. " followed by intruictions to turn off the printer and check connections etc. I am using an HP Officejet 6500 70

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I was only able to print one page and then both my printer and my computer would display an error message about the printer's inability to print. Since then I've been able to resolve my specific problem.
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This is where I got my 2010 update from (obviously you should get the driver/software applicable to your OS and specific printer):
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-85379-1&cc=us&dlc=en&lc=en&...

My new ipod nano does not work when you turn off the computer

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And welcome to Apple Discussions!
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Have you tried printing from the MacBook using Canon Print Studio Pro or letting printer manage colors? I know this doesn't specifically answer your question, but PSP is designed to handle the PS/printer interface.
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repair your phone with
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HI whcotton,
You can click here to go to a post for help with disabling the printer color management for your printer. This person was having the same issue as you and the accepted solution worked for them. Hope you find this helpful.
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

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Select your preferred language.
refer to this Apple supprt Article on the 5Rs
http://www.apple.com/support/ipod/five_rs/classic/
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8.8.8.8
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If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

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When I turn off the printer my computer locks up. HP Desktop.Photosmart D7360, Windows 7

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