When i turn on my macbook it doesn't get further than the grey scree
Help! When I turn on my macbook it is all fine up until the point when it stops at the grey screen with the spinning thing and the apple. It doesn't freeze but one it was there for over 45 minutes.
Power off by holding the power button for 5 secs or so. Power on while holding Command + S keys. Hold the keys until you get a black screen with text. Allow that to load and then type fsck -yf and hit return. Let that run until you get the message that the disk appears to be okay or that the disk has been modified. Type reboot and hit return. Let us know if that solves your problem.
Similar Messages
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G5 starts and then doesn't go further than the grey apple on the screen
Dear all,
My G5 (2*2 GHz) starts and as soon as the apple appears on the grey screen, it doesn't go further anymore. The screen remains unchanged and nothing happens.
Is it the hard drive ? How can I check what is going wrong (connect it to a second Mac ??) ? What can I do ?
I thank you in advance for your help
DidierOkay so I was able to get back into my system and the computer starts up fine, although now a set of partitioned drives I had access to are locked and I can't seem to understand how to gain access.
BUT first here is what I did to get the system to start up without hanging on the Grey Apple Screen.
1. Shut down computer...NOTE: Leopard 10.5 DVD Install disc was left in computer. Because previous re-starts my computer automatically ejects the disc I'd do a hard shutdown and restart and it would still eject the disc even though I was holding down C and trying to get system to start from disc. Difference is I had not done step 2 - 4 yet...
2. Unplugged power directly to computer and all peripherals
3. Changed out my keyboard to Apple Keyboard model A1048 and an optic mouse model M5769, instead of FCP keyboard and WACOM notepad/mouse
4. waited about 10 - 15 mins (about the time I was cruising the forums for answers)
5. Restarted computer holding down "C" this time disc did not eject! After Grey Apple Screen appeared, I waited 10secs while holding down the C key then let go.
The grey bar pinwheel showed up and the computer re-booted from DVD!!
6. After settling with install screen I went up to top bar drop down menues and opened Disc Utilities from the Install disc screen. NOTE: My main hard drive was accessible, all the partition drives had a LOCK icon on them. I believe this is because they are from an external drive. Ignored the lock icon....
7. Ran a "Repair Disc" on main hard drive. It spun through that request quickly stating everything was okay.
8. Obviously with a permissions issue for my situation, I ran a Verify Permissions. It was taking a long while before differences appeared. After a slew of them rolled by and a 7 hour verification time showed up I canceled the verification and went straight to "Repair Permissions"
9. Repair Permissions began and I let it run it's course taking about 2.5 hours.
10. Quit Disc Utilities. Quit install disc and restarted from my startup disc.
11. Computer restarted and opened to my desktop successfully!
12. Shutdown from menu.
13. Plugged in all peripheral drives and devices.
14. Computer has restarted to my desktop!! BUT...even after plugging in all peripheral drives the partitioned drives are still locked and I can't seem to move any items on my desktop!
I'm going to try starting up with the Install Disc again with all the peripheral drives plugged in. And hopefully see if I can run Disc Utilities from install disc on those drives. Again, they were unplugged with the first attempt to re-boot from disc.
I also know I have some issues here with access and permisssions. And even though I am the Administrator of this computer and have authority to regulate permissions I do not know how it works to successfully have access to the media and content drives myself and some co-workers need access too.
thanks for your attention to this message I hope some of it was helpful to you.
peace
GGD -
First my Macbook is almost 5 yrs old and is probably on it's last leg. The other day it froze and was making some pretty loud clicking noises. I turned it off by holding down the power button and tried starting it up again. At that point the screen was just blue and the noise came back on. Then a file folder appeared in the middle of the screen with a question mark in it. Does this mean the hard drive crashed or something? We blew a hard drive once before (though it didn't happen like this) but I just wanted to check before I go to the store. If it's something that is bad then I may just be sending this one to the grave and replace it with an iPad. Any insight into this problem would be appreciated. Thanks.
That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive (CD/DVD drive) and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead. -
When i turn on my macbook air, all i get is a white screen.
Have tried both types of resets i've found on the internet and in the owners manual. should i just take it to the apple store or is there something i can do? I have an older generation macbook air.
Go step by step and test.
http://support.apple.com/kb/ts1440
Startup Manager to select Startup disk.
http://support.apple.com/kb/HT1310
Repair Disk
Steps 2 through 8
http://support.apple.com/kb/PH5836
Reset PRAM.
http://support.apple.com/kb/PH4405
Reinstall OS X
http://support.apple.com/kb/PH10763?viewlocale=en_US
If this does not help, contact Apple. -
When someone called me on my IPod I was unable to get to the pad in time to recieve the call.When I went to use the machine it was locked up on the FaceTime screen. And it remaines locked no matter what I do
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Or if that doesn't work, quit FaceTime completely and restart the iPad.
Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. -
When I turn on my MacBook on, it doesn't get past the start up screen up screen
When I turn on my macbook, it turns white and then the apple comes up. Then the pinwheel appears. After that, it just keeps spinning and nothing happens. What is the problem???
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to a Mac Pro tower, not to any other model. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. -
why cant I reset my macbook with command and R when I push them dont be work and when i turn on my macbook a black page preview and said restart?please help me
Something is very wrong with your system, you need to try repairing the hard drive if possible. See:
http://pondini.org/OSX/DU6.html
If that doesn't work, you'll probably need to reinstall the system. -
Hi I do not want iTunes to open up automatically when I turn on my macbook pro. I tried going to System Preferences>Users and Groups>Login Items and then I took iTunes off the list but it still opens up automatically when I turn on my laptop. What should I do?
Hi r,
Make sure you close iTunes before shutdown. And you're quite welcome. -
My macbook doesn't connect to the Wi-Fi at home while my iPad connects to the same Wi-Fi. When I try connecting my macbook to my iPhone's personal hotspot, the internet works but the issue is connecting my macbook to the Wi-Fi. Please help!!
I don't understand how to fix this and I don't seem to understand where the problem is coming from.Let's try the simple approach first. Restart your router. Any change?
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I'm new in the Mac World. In November I bought a MacBook Pro. I love my MacBook, however, a couple of days ago when I turn on my MacBook and log in, a window or box prompts up for about one second and then dissapears. I'm afraid that may be a virus or trojan that may be running behind the screen. How do I fix this? Are there any applications that I can run to detect what is happening to my computer.
Thank you for your help!!!It was very hard to see what the box says because the message displays for less than one second. However, I was able to record it with my iphone and pause it until I got a shot of the message. The box says the following:
"Do you want the application “java” to accept incoming network connections?
Clicking deny may limit the application’s behavior. This setting can be changed in the Firewall pane of Security preferences."
I did make some changes. I will see if it works.
Thank you!!! -
When I turn on my macbook pro is no apple logo, just a black screen
when I turn on my macbook pro is no apple logo, just a blackscreen!
what need i to do! sometimes it wont start up
I used switchsresx for my macbookpro but i removed it becouse it was not working but now when i startup my macbook Pro it shows a black screen!Here's a link you might find helpful:
http://support.apple.com/kb/ht1564
Safe Boot disables several things, and you can look at the list and see if you can find the culprit. As Linc says, if you still have a problem, post a new topic so that it will get the attention it deserves. -
When I turn on my Macbook Pro and sign in, the screen is blank, none of the icons appear, I can't click, open or do anything! Help!
You could try this; Mac OS X: Starting up in Safe Mode.It takes awhile to come up so patience is a virtue here.
And here is What is Safe Mode.
DALE -
When I have turned on my MacBook Pro it just sits there at the intial apple screen and doesnt proceed to the screen where you can sign on - any ideas
when you restart the machine, make sure you uncheck the "reopen windows" check box, and see if that helps.
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When I turn on my Macbook pro retina display, a black screen show up while I hear the normal start up sound. I noticed that the machine gets very hot, any clue how to make it work?
If the Mac is too hot to touch, take it in for service.
Apple - Find Locations -
I can't turn on my MacBook Air despite trying to hold down the power button and using the SMC method. BTW my battery charger lights up to a green when plugged into the laptop.
Hello cass528,
I would be concerned too if my MacBook Air would not power on. I recommend following the steps in this article when experiencing an issue like this:
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/TS1367
Thank you for using Apple Support Communities.
Best,
Sheila M.
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