When I ty to start Firefox I get no response; after about 20 seconds PC shuts down; on startup I get err message: PC shut down to protect it
When I restart PC I am told that PC was shutdown to protect it.
I am told to look for (and then remove) any second anti-virus program (that may be conflicting with Norton Anti-Virus).
I have searched and found no other anti-virus program.
This intermitten problem has been ongoing for several months.
This problem only occurs when I start Firefox.
'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "'Start in Safe Mode"''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Similar Messages
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When I try to start Firefox, I get a message that it is already running, but not responding and that I should close it before trying to run another Firefox. But I cannot find a way to close Firefox program that is not running as far as I can see. I tried uninstalling and reinstalling Firefox, but that did not work. I've tried various other things, but no luck. I thought programs should stop when the computer is turned off, but that didn't work either.
How are you opening the Profile Manager?
*http://kb.mozillazine.org/Profile_Manager
Sounds that Firefox is still or already running.<br />
See:
*http://kb.mozillazine.org/Kill_application -
I get this message when I try to start Firefox after first logging on after turning on the computer.
Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.
Have rebooted. Works when Administrator logs in, just does this in my user profile. Have also re-intalled. Mo change in my User account.
Firefox was working fine for the last 3 1/2 years. Any suggestions?Firefox is "hanging at exit" when you exit/quit Firefox.<br /><br />
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
#Why Firefox may hang:
#*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' -
After installing a new version of Firefox, I get the error message "The procedure entry point JS_GetOperationLimit could not be located in the dynamic link library js3250.dll" when I try to start firefox. Elsewhere in the forum a complete reinstall is suggested; however, I can't do that because of my company's IT policies. Is there any way to solve this problem WITHOUT a complete reinstall? Thank you!
== This happened ==
Every time Firefox opened
== I installed a new version ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648)If you can't reinstall Firefox yourself then you need to contact your IT department and ask them to check the Firefox installation.
It is possible that some files got broken with the latest update. -
When I try to start Firefox I get an Error Message: (Javascript /application) Error on adding toolbar element. TypeError, aButtonLabel is undefined. id. Google Shortcut settings. Firefox will not start. I have been through the troubleshooting steps. Nothing helps
== I tried to enter Firefox. No apparant reason ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2; AskTbGLSV5/5.8.0.12304)Hi,
had this problem but now sorted.
Go to settings for google shortcuts, follow link to homepage and upload latest version, it has not yet been approved by Firefox, but works and solves the bug.
Hope this helps.
A -
# Question
there are times when I try to start firefox 3.6 that it does not come up,but when I click it again, I get fire fox is running but not responding, close fire fox, or shut down computer. There are other times that it starts up normally wit no probs
..Not using any mouse pad, I have a very smooth desktop. But I just tried to use a sheet of A4 printing paper, but no result, the problem persisted.
Someone on this forum suggested, that USB3 may interfere with the magic mouse.
I have 2 LaCie HDD's about 70 cm away from the mouse, I use them on Thunderbolt. But in operation or not - the result is the same, the mouse plays up! Just now I was clicking the desktop and the mouse created a new folder!!
Thanks for the advice, Bee
Cheers, Gerd -
When I try to start Firefox, I get the error message "Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now?" I have rebooted several times to no avail. Get the same message when I try to uninstall Firefox
Just had this same problem. Based on other suggestions I found on the web, went to C:\Program Files\Mozilla Firefox and deleted all files that ended with upgrade and/or delete. Then I was able to uninstall Firefox and then reinstalled. Hope this helps!
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Yesterday i installed the firefox 6.0 on my windows 7 computer. When i double-click the mozilla icon, it doesn't start. I opened the task manager and noted that the process "firefox.exe" appears and desappear after 5 seconds. I tried to start mozilla in safe mode but the problem remains. The only way to use mozilla in my computer is restarting the windows in safe-mode. Last thing: i already tried to reinstall the program. Please help me!
I'm also using Windows 7 on a Lenovo U310 laptop.
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When I try to start Firefox I receive this message: "Exc in ev handl: TypeError: this oRoot.enable is not a function" Once I close the error message Firefox starts up immediately.
This issue can be caused by the McAfee Site Advisor extension
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode -
I already used facetime before but for some reason I have to sign back in and it wont let me. I clicked "Get Started" then "Sign in" but then after about 3 seconds on the next page it just slides back to the "sign in page"
Try a Reset of your Device...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
Also see here...
Troubleshooting FaceTime
http://support.apple.com/kb/TS3367 -
My iPhone (iPhone 5S) getting green display after one second going to switch off then automatically ON during FaceTime call. My OS version now 7.0.4. I think recent update actually to fix the above issue but still continues.
Similar issue Andrew. After installing 8.0, the IOS deleted 225 songs from one of my playlists, and I'm still "recalling" songs that are no longer in my Music Library. Fortunately, although the playlist of 235 had only 6 songs left on it ( on my Mac), the Playlist was not erased from my I -Phone. I was able to recreate the Playlist on my Mac, using the intact playlist on my phone. When I synched however, I was back to square one. I went to the Apple store, and I had to reset the phone . We also downloaded IOS 8.02. They saved my playlist in the Cloud, deleted it from my Mac, then synched it. Lo and behold, the playlist I recreated on my Mac, synched to my I Phone. After the reset, I had like 11GB of free space. (Its been 5 days since the "reset" and the number of GBs fluctuates from day to day !!)
When I got home from the Apple store I spent after hours reinstalling all the apps, synchng the phone to the Bluetooth in my car ( you know the rest of the saga) , I purchased a song from I Tunes. I "drag and dropped" it into a Playlist, and synched. Didn't work. Song shows in "Recently Added", but the drag and drop feature doesn't work. Bottom line, I'm not willing to "reset" my phone every time I add a song ! I've tried any number of fixes posted to this support community, but none have worked for me.
Furthermore, it took me 3 hours to get the phone re-synched to the Bluetooth system in my car. However every time I connect to "Bluetooth Audio", the system needs to "find" and "reconnect to" my phone. If you ( or anyone else ) finds something that might work for both the music synch and /or the Bluetooth, I'd appreciate your input.
Thanks, Lorenzo -
Error: Failed to get a response after sending the message
This is another one of those errors I only get some of the time with a specific script. I can't figure a rhyme or reason for it. The full error is:
Failed to get a response after sending the message: <Message name="PageComplete"><Parameter WindowIndex="0"></Parameter><Parameter PassIfPageAlreadyComplete="false"></Parameter></Message>.
It's triggering at a WaitForPage() method in the script. The script is executing from the OTM server which is Windows Server 2008 R2 and only runs for OTM. No roles or features (other than SMTP). IE-ESC is off for all users. The script runs with -delayPercentage 1.
The script runs fine from within OpenScript workbench every time. The script does work when executed from OTM, however it will sometimes fail. When I run the scripts back to back the failure rate is about 50%. Same error every time....
Any help, insight, and ideas would be greatly appreciated.
Edited by: Colyn1337 on Mar 14, 2013 11:20 AMAlso, some time it throw slightly different error like:
"/web:window[@index='0']/web:document[@index='2']/web:form[@index='1']/web:inp
ut_text[@id='saw_*' or @index='1']" failed to respond to action: <Message
name="Click"><Parameter WindowIndex="0"></Parameter><Parameter
DocumentIndex="2"></Parameter><Parameter index="1"></Parameter><Parameter
tag="INPUT"></Parameter><Parameter type="text"></Parameter></Message>.
Please help to triage. -
when I play songs on my itunes account, they stop after about one minute and itunes goes on to the next song. This is happening with songs on albums I have purchased direclty through itunes
Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken files from your iTunes library, go to the iTunes Store home page, click on the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If you don't see them straight away it may help to close and restart iTunes.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2 -
When i open the itunes store, the screen goes blank after 2 seconds so I cant order music
When I open the itunes store, the screen goes blank after 2 seconds, so I cant order any music?
same thing with me have you found an answer? the only thing i cant think of is to download the new itues but when i try they are haveing problems with the site or something and i cant dowload it.
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My Safari is not working right. It often stalls and I get the "colored spinning wheel of Death". I send reports to Apple, but I never get any response or helpful info. What do I do to get Safari working correctly on my MacBook laptop?
From the Safari menu bar, select
Safari ▹ Preferences ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.
If you wish, you may be able to salvage the errant extension by uninstalling and reinstalling it. Its settings will revert to their defaults. If the extension still causes a problem, remove it permanently or refer to its developer for support.
Uninstall the McAfee product by following the instructions on whichever of the pages linked below is applicable:
How to install or uninstall McAfee Internet Security for Mac
How to manually remove VirusScan for Mac 8.6.x using a removal script
How to uninstall and reinstall McAfee Agent 4.x on Macintosh computers
Note that if you have already tried to uninstall the software, you may have to reinstall it in order to finish the job. If you have a different version of the product, the procedure may be different.
Back up all data before making any changes.
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