When i type in my redeem code, it then says my session has timed out. What do i do?
When I type in my redeem code, it says my session has timed out. How do I fix that?
Me too and I can't download games from AppStore they said that the apple Id isn't in the iTunes what can I do? Please reply
Similar Messages
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When I try to verify my payment info it says "Your session has timed out" what do I do???
Welcome to the Apple community.
You should start again and enter your details, this time try to be a little quicker. -
When I try to purchase songs in the ITune Store a message pops up and says my session is timed out and to make sure my network settings are correct.
I have been doing stuff with my account and my wife and kids accounts all day trying to setup home sharing. I got that all setup but the whole account access and so on and iTunes store has been horrendous today. I constantly have been timing out trying to update emails on accounts and change passwords as well as buy stuff off the store.
So your not the only ones for sure something is going on -
when i try to redeem my itunes cards, i get a message that says my session has timed out--i installed the latest version of itunes and tried again--no luck--what else can i do?
The new iTunes has a somewhat different look from the previous version. You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes. Or you can adapt to the new look.
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IT says my session has timed out when I try to update and ios game.What should I do to update my games?
You may have a USB issue as documented here:
http://support.apple.com/kb/TS5254 -
I can not dowload the new updated software for my Ipod touch 4G. When i do I get an error message that says Network connection has timed out. I have done the trouble shooting steps. Downloaded the latest version of Itunes, and checked network connection
Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.
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How do I stop my itunes from saying my session has timed out when i'm trying to download a song
How do I stop my itunes from saying my session has timed out when i'm trying to download a song
What troubleshooting steps have you tried so far?
Basic Troubleshooting Steps when all else fails
- Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear. (For iOS 6, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
- Relaunch the App and try again.
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
- Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem. -
i'm having some issues trying to change my account billing---I have a new debit card and i need to punch in the new number but when i go to edit my info itunes says my 'session has timed out.' i've logged in and out more than once. what's the problem?
Try to change the credit information from your iphone or other ios device. Tap on settings > store > tap Apple ID > tap view account > tap payment information > change
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I have an itunes account on my PC and have downloaded Kindle and iBook with no problem, but when I try and use that acct id on my iPad the system says I cannot access the store. However, when I try to create a new id the system comes up and tells me that I am from Canada, which is always nice to know in case I ever forget, and when I acknowledge that screen, it immediately tells me the session has timed out. What am I doing wrong? Willingly admit I am not at all knowledgable in the Apple world. Thanks for any help you can give..
Carmell-
When I've had a similar problem, it was because I was accessing the iTunes store from a device I hadn't used before, such as when I upgraded from an iPad 1 to the iPad 2. It was a little confusing to me until I figured it out.
All I had to do was use the ID of my existing account and play along with the iTunes store. As I recall, it asked for my password twice, and the security code from the back of my credit card. After that, downloads proceeded as before.
Fred -
When i try to update my iphone with the new software, it will give me a message that says connection time timed out, and then it says some other little things about a network not having a connection. i checked all of that and it is all fine. Im not sure why it is not working. i even restarted my laptop, all of my stuff is up to date. Does any one have any sollutions or any advice? Please and thank you!
This is asked and answered mnay times every day. The forum search abr is on the right side of this page.
Disable your firewall/security software. -
When my ipod touch is in recovery mode (when I try to re-store it) the itunes page sayes the website has been timed out and so it won't re-store. There is a limited time, whilst restoring the ipod, it lasts for approx 5 mins, then asks to start again all over again. Can anyone please help me?
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw. -
I'm looking for a solution to my recent itunes problem....I select my song to purchase, agree with agreement, and then it says on the screen "your session has timed out".....This is a new ....I asked Support for advice and they said it was my computer? Any advice I would appreciate.
Im having the same problem,,, someone please help!!!!!
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I am not able to verify my apple I'd .
Welcome to the Apple community.
You should start again and enter your details, this time try to be a little quicker. -
I've purchased Lion from the app store and successfully installed it on three computers...however, now I'm receiving an error saying my session has timed out and to start the operation from the beginning??? Help..Thanks
This is asked and answered mnay times every day. The forum search abr is on the right side of this page.
Disable your firewall/security software. -
So, in the iTunes store when I enter a gift card code and hit 'redeem' a message pops up and says, "Your session has timed out. Try again." This has been going on for FOUR DAYS. I'm connected to the internet, have the newest version of iTunes my computer can run, (9.2.1), so what's the problem? I just want to buy some music!
Totally never mind- I read a different discussion that had the same problem and got it fixed. I just signed out, entered the code, then when I was prompted to sign in, I did- and it accepted my code! Thanks!!
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