When I type on my macbook air I get the symbols I would get if I were holding down the option and shift keys.
I've looked at sticky keys and other stuff like this they don't seem to be the problem. I guess it is possible that both the option and shift keys are stuck at the same time, but they don't seem to be stuck at all.
I tried a restart and that didn't help and I hit the shift key 5 times....
Help
Have you been able to fix this problem? I am having the same issue with my laptop and it seems like each letter in my keyboard performs a shortcut or function rather than typing letters
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I just installed OS X Yosemite on my MacBook. I now cannot get the computer to start up. If I hold down the power button to try and power it back up, it will not start. Any ideas on how to fix this?
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Download and install the OS X Yosemite 10.10.3 Combo Update.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
When apple id identify an MacBook air on find my mac use hard disk or motherboard?
when apple id identify an MacBook air on find my mac use hard disk or motherboard?
Will use the system serial number as long as the system has not had the operating system reinstalled so the reporting function is no longer tied to the AppleID.
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Hello,
A flashing question mark appears when I re/start my MacBook Air 2013. Then, I pressed POWER & OPTOIN buttons and internet options appeared for internet recovery. After internet recovery, the OS X utilities appears with four options (Restore from Time machine, Reinstall OS X, Get help online and Disk utility). But none of them seemed helpful. On the last option Disk utility, the icon created only with 33KB and other disk 1 Mac Os X Base system. On First Aid, the icon Repair disk is disabled. So I could not click on repair disk. Could you please suggest me how to solve this problem asap? Thank you so much for your help in advance!You can try the following:
Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
How do I put an external display to sleep when I am using my MacBook Air for presentation?
How do I put an external display to sleep when I am using my MacBook Air for presentation? I do not want to go to the projector just to turn it off and turn on again after a while? Is there a keyboard shortcut for that?
I want to be able to sleep the external display and at the same time do things in the MacBook.( This feature is useful for me so that I can prepare some things and so that my audience will not see what I am about to show them.)
Is there a feature for Mountain Lion? -
How do I keep applications from automatically opening when I power up my Macbook Air?
How do I keep applications from automatically opening when I power up my Macbook Air?
When you Shutdown or restart, uncheck this option.
Regards,
Captfred -
Firefox 13.0.1 stops responding when removing cookies on my MacBook Air
Firefox 13.0.1 stops responding and I have to force it to quit when I try to clear cookies on my MacBook Air using
Tools->Clear Recent History->cookies selected
Preferences->Privacy->Clear Recent History when Firefox Closes->cookies selected
In either case, if I do not select cookies I have no problem.
Preferences->Privacy->Show Cookies->Remove All cookie has no problem.
I can recover simply by forcing Firefox to quit then restarting Firefox. I then deselect cookies in both cases and Firefox acts normally.
I do not have this problem on my MacBook Pro. Both the Pro and Air have been rebuilt from erased discs within the last several weeks.
This is similar to the thread "Firefox Stops Responding After Adobe Flash 11.3.300.262 Installed" (should be .257)" but in this case I do not access a flash site, FlashBlock is installed, and Flash is disabled. The recovery from this problem is very intrusive since I have to delete every file that says "Firefox" and reinstall Firefox.
https://support.mozilla.org/en-US/questions/930683
** Reference Environment without problems that I know about
MacBook Pro 15" (late 2011 series, purchased 1/31/2012)
OS rebuilt from erased disc 6/14/2012
OS X 10.7.4 (11E53)
Java for OS X 2012-004 v 1.0
Airport Utility 6.1
Safari 5.1.7
Flashback malware removal tool v 1.0
iTunes 10.6.3
Mac OS X Update Combined OS X 10.7.4
AmazonMP3 Downloader 1.0.16
Flip4mac Media Plugin 2.4.4.2
Java Applet Plugin 14.3.0
Quicktime Plugin 7.7.1
Shockwave Flash 11.3.300.257
Shockwave director 11.6.3r33
Silverlight 5.1.104.11.0
** New Environment where Firefox stops responding
MacBook Air 13" (mid 2012 series, purchased 6/12/2012)
(I've only included the deltas from the MacBook Pro)
OS rebuilt from erased disc 6/24/2012
OS X 10.7.4 (11E2705)
->MacBook Air (mid2012) Software Update 1.0 (seems to be the most significant change)
Flash Block 1.5.15.1 enable
Shockwave Flash 11.3.300.257 disabled
Shockwave director 11.5.9r620 disabled (different level, but disabled)Curiouser and curiouser.
I have tried the new Flash on my MacBook Pro using Firefox 13.0.1 at the same USA Today Crossword site, puzzle 6/25/2012 and I do ''' not''' have this problem.
The variations I see are
* I used the same DMG to put Adobe Flash on both machines and they are both at 11.3.300.257, 11.3 r300
* I used the same DMG to put Firefox 13.0.1 on both machines
* The MacBook Pro is 15" (late 2011) OS X 10.7.4 build 11E53
* The MacBook Air is 13" (June 2012) OS X 10.7.4 build 11E2705
* Both are the latest available OS X levels for their respective platforms.
* Both platforms have been built from erased discs and Apple recovery discs within the last few weeks. (The Air was rebuilt yesterday, 6/24).
* The OS X 10.7.4 software is at different build levels and additional software has been installed to support the Air.
* I have Shockwave Director 11.6.3r633 installed on the MacBook Pro
My findings:
* On the MacBook Pro, Firefox at the specified Flash site work as advertised
* On the MacBook Air, Firefox at the same flash site stops respondings and must be force quit.
Open questions:
* Must I have Shockwave Director also installed?
* Does the OS X software build level have an effect of some sort?
* Does the model series of the MacBooks - late 2011 and June 2012 - affect the problem. The Air has only been available in the within the last few weeks and I ordered it the day it became available.
Does the pointing circle become "shift one left" or "shift one right"? -
when I got my new macbook air, apple downloaded my photos on my new laptop from my old laptop, but now i have duplicates photos because when I started icloud, I got duplicates. How can I delete duplicate photos?
HI ..
On the new MBAir, open System Preferences > iCloud
Deselect the box next to Photo Stream then reselect it then restart your Mac. -
Hi, I recently got the iPhone 6, a bit of mucking around with iMessage, over it to be honest. When i message from my macbook air my recipients receive my message from my email. HELP! it never used to do this. its so annoyingly frustrating.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode.) -
When I turn on my macbook air, it starts to boot and then stops and turns off. How do I fix this?
When I try to turn my MacBook Air on, it starts to boot (gray screen with Apple logo and the swirling indicator) but then it simply shuts off. I have tried Safe Booting but that doesn't work either.
Does anyone have a suggestion as I really need to get a couple of files off the hard drive.The progress bar on the apple screen indicates that the machine is attempting to boot to safe mode.
Boot your mac and holds down the Option key to boot to the boot manager.
Once in the boot manager click on macintosh HD and click the arrow to boot, this should boot your machine normally.
Also perform an SMC/PRAM reset:
SMC RESET:
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
PRAM RESET:
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
If these fail, insert your OSX dvd, boot to boot manager, click the disc, reinstall the mac OSX. -
HT5678 I get an error message when trying to actualise my MacBook Air. It is running OSX 10.8.3
I get an error message when trying to actualise my MacBook Air. It is running OSX 10.8.3. Exactly the same thing happens on my iMac24 !!
I'm having a similar problem. Using software update, iTunes 8.2 begins to download. It gets to about 41 megabytes and then times out. I get various error messages including that I'm not connected to the internet, and the directory didn't have the right permissions, etc.
I don't really use iTunes that much, but I use my iPhone ALL the time and would like to upgrade my iPhone software. Unfortunately, I have to have iTunes 8.2 to do that.
Is anyone from Apple listening?? There seem to be multiple posts about this problem. This is a very un-Mac-like problem.
Thanks -
I have new MacBook Air. When I first got it, I migrated some of my files from my PC to the MacBook Air without any problems. Now I'm trying to migrate more files, music, etc. and I keep getting the continuous spining circle with "Looking for Other Computers." I've tried everything and for some reason it is not finding my PC. What am I doing wrong?
Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps. -
I can't turn on my MacBook Air despite trying to hold down the power button and using the SMC method. BTW my battery charger lights up to a green when plugged into the laptop.
Hello cass528,
I would be concerned too if my MacBook Air would not power on. I recommend following the steps in this article when experiencing an issue like this:
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/TS1367
Thank you for using Apple Support Communities.
Best,
Sheila M. -
after hibernation, when trying to login to MacBook Air, it does not accept my password. I have to shut off and then get prompted with the following: Mac OS X wants to use the "login" keychain. I put in the password there and it works. any suggestions?
Back up all data.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
Right-click or control-click the login entry in the list. From the menu that pops up, select Change Settings for Keychain "login". In the sheet that opens, uncheck both boxes, if not already unchecked.
From the menu bar, select
Keychain Access ▹ Preferences ▹ First Aid
If the box marked Keep login keychain unlocked is not checked, check it.
Select
Keychain Access ▹ Keychain First Aid
from the menu bar and repair the keychain. Quit Keychain Access. -
I am getting this error when time machine tries to back up to a time capsule. "The backup disk image “/Volumes/JUDY ARCENEAUX's Time Capsu-1/JUDY ARCENEAUX’s MacBook Air.sparsebundle” is already in use." Same time capsule has worked in the past.
First, restart the computer and the Time Capsule. In most of the cases, this should solve the problem.
If it doesn't work, see > http://pondini.org/TM/C12.html
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