When i update my backeup my all softower are missing in my phone

when i update my backeup my all downlood softower are missing in my iphone phone.
now i an out of UK.
please call me 008801712793730

I just had similar experience where I lost links to my files in creative cloud.  There was an update to creative cloud today and my creative cloud on PC was replaced with a new one.  I went to my User Account and found two Creative Cloud Accounts: "Creative Cloud" and "Creative Cloud (unknown)".  The "Creative Cloud (unknown)" is where I found my linked files.  Check to see if you now have two creative accounts on your PC.  This may be the reason????
I am currently copying and pasting all my files into the current "Creative Cloud" from the "Creative Cloud (unknown)".   I am only focusing on 1 InDesign Doc I have due to tomorrow and had to manually reset all the links to it.  If I have to manually restore all links to my files saved in Creative Cloud--I will blow a gasket on Monday! All PDF files (interactive ones especially) I have saved have lost their links--I don't even want to look at or deal with right now.

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