When i update my Mac, I get an Installation alert that in order to continue installation, please close the following application: iTunes. how do I stop the installation and close iTunes?
When I update my Mac, I get an Installation alert that in order to continue installation, i need to close iTunes. How do I stop the installation and how do I close iTunes?
That sounds like the latest iTunes Version 11.1.5 update.
To continue the installation you must first Quit iTunes.
To Quit iTunes, use
or
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I have an ipod touch 64gb. Lately, I discovered an error message on the lockscreen that says "Runtime Error Info.plist not found". What is this, will it effect my ipod, how does it effect my ipod and how do I correct the error? (I see the error message when I power up my ipod and when I reboot).
Follow this article:
How to restart the Apple Mobile Device Service (AMDS) on Windows -
I know this it "nit-picky", but to me it is frustrating. Is there a way to lock my chosen font and keep it from changing when a link from the internet is added to the email? Thanks.
I at first thought it might be a Mac thing, but I couldn't find a solution. I realized that the date only affected my email, so then I thought it must be a Mozilla problem.
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since update to 9.3, when I click thumbnails of photos i get an error message that original photo cannot be found. Didn't have this problem prior to upgrade to 9.3 and 9.3.1. Any thoughts?
This is the iPhoto for iOS forum. You should ask in the Mac iPhoto forum. iPhoto for is OS only on version 1.
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Mac app atore isn't appearing when I update my mac!
Hi there,
I have a Snow Leapord Mac OS X with version of 10.6.8 and even when I update my mac the mac app store won't show. How can I get the mac app store so that I can download apps for my mac?
Thank you.Hi Nina...
Installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
Restart your Mac after you're finished installing the combo. It's ok to do this even though you are already running v10.6.8. -
How do I get my videos to upload from my sony handy cam when I get the message The following file could not be imported. The file is in an unrecognized format. I am using a macbook pro version 10.9.3, I have 411 gb free space, it worked before I downloaded the latest update for iphoto.
You may be able to download and install the update from here: Digital Camera RAW Compatibility 6.01
If I upgrade to Yosemite will I be forced to go to the new Photos program
No. After upgrading (and of course make a back up first) you will need to update iPhoto to v9.6.1 (you won't be able to do this prior to upgrading). Here's how:
Go to the App Store and check out the Purchases List. If iPhoto is there then it will be v9.6.1
If it is there, then drag your existing iPhoto app (not the library, just the app) to the trash
Install the App from the App Store.
Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.
Photos is v1 of a new app, as yes it's not as mature as iPhoto. It uses a different technology for working with external editors. That requires Adobe to write an extension to let it hook into the new app. Not done yet, neither has anyone else.
Going forward: iPhoto will run on OS 10.10., but there is no guarantee for subsequent versions of the OS. You might want to factor that into your anger term thinking. -
when I updated my mac mini to mountain lion it gave me an icon on my desktop of a hard drive, can I delete this?
Open the General tab of the Finder's preferences and set it not to be displayed on the desktop. Alternatively, if it's a disk image or external disk, just drag it to the Trash.
(83576) -
I am trying to update my MAC to get iCloud on it, prior to the ios7 update. I do have a pc as well, so i can sync it there if needed. any help or suggestions are much appreciated!
beachblondie wrote:
... I am just afraid of losing everything ...
How to BackUp > http://support.apple.com/kb/ht1766
What gets Backed Up
iTunes http://support.apple.com/kb/ht4946
iCloud http://support.apple.com/kb/PH2584 -
When I Update My Nano, I get error message, "file not found"
When I Update My Nano, I get an error message, "file not found, cannot update iPod". I have looked through the manual and tried reinstalling the iTunes program but it still won't update my iPod with music or pictures. PLease help.
Try these basic troubleshooting steps one at a time.
The Five Rs. -
when i starst my mac i get a flashing folder with a question mark. i tried rebooting and holding the option button then i get 2 boxes, one with a refresh arrow and one with a forward arrow neither of them seem to do anything. now what
Here is an article that describes what it is supposed to do:
Startup Manager: How to select a startup volume
If no Volumes are shown, it is telling you there are no potentailly bootable Volumes attached. That means your boot drive has died or the bootable image on it is unrecognizable.
What Mac Pro ? by year, GHz, number of processors, screen size?
What Mac OS X ? -
IPAD2 - When i update my apps i get error message 1004.
IPAD2 - When i update my apps i get error message 1004. OS is actually 4.3.5.
Still get error when i connect thru pc.
I have powered off and retried - still fails to updateThis seems to work for some users ...go to Settings>Safari>Clear History, Cookies and Cache. Restart the iPad. Hold down on the sleep button until the red slider appears and slide to shut down. Hold the sleep button until the Apple logo appears to power up again.
Then try again. -
When i update my mac when i have restarted it and everything, right at the end it say none of your updates could be downloaded
how can i fix this? because i cant download apps and update them
thanks so much if you can help meYou purchase and install Mac OS X 10.5 or 10.6.
(59236) -
When I updated my MAC I lost all my movies from iTunes. They are still on my hard drive but will not reappear after I reset my preference in advance section. How do I fix it?
If they are still on your Mac's drive then you should be able to add them back into iTunes via File > Add To Library
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went to install os mavericks and got this message: MacBook Air Flash Storage Firmware Update 1.1 need. tried that and got: This update requires Mac OS X 10.7.5 or 10.8.5 or later, please advise.mac
OK. Now, you say you got this alert through App Store when trying to download Mavericks or after you downloaded it and were trying to install it? Which is the correct case?
The error you are getting may sometimes occur when the computer has already been updated, but I don't know why you would be getting this message. I can only suggest that you take it in for service to find out why this is happening. -
When trying to update my Mail Account Mailbox Behaviours settings, after making the changes when I try to close the settings pane the following messages occur: Invalid Incoming Mail Server The “Incoming Mail Server” field cannot be empty. The incoming mail server box has in light grey colour: p02-imap.mail.me.com in it and I cannot edit its content. Any ideas what is going on and how to fix it?
Hi all,
Mattreichenbach is probably on the right track here with a reset of settings. I think I've determined the issue has to do with cached account information and inconsistencies for the account name. This seems to crop up when I've changed my password and it hasn't propagated fully to all the servers, devices, certificates, etc.
Hopefully many here are on their way to restoration of service by now but it's clear that a lot of people are having the same issues. Very frustrating and definitely something Apple needs to resolve: incoming mail server field grayed out, incorrect autopopulation of different fields, other unanticipated behaviors. If you're still having issues, though, here's what worked for me...
First, head to the iCloud preferences pane in System Configuration and choose "Sign Out". When I did this it prompted me with a number of "are you sure" type questions about retaining information on my local machine. I chose to delete/remove the info each time simply because it should all be restored by the cloud and I didn't want to risk a massive duplication of my data... I will say, I'm back up and running with no issues so I suspect you can make the same delete/remove choices... But use your own judgment. I don't want you to lose any data (ie.. please use care as you do this because I cannot bear the thought of causing anyone to experience the pain of data loss).
Once you've signed out of iCloud, restart your system. When you get back in, head to the Mail, Contacts and Calendars section of your System Preferences and add your account back by choosing the brushed aluminum "iCloud" button. When it asks for your account name, use your @iCloud.com email address. I am all but certain my issue had started because one of my devices (iPhone or whatever) had been set up with an email alias specified instead of my @iCloud.com address.
Apple, if you're reading through any of these issues (there are TONS of users having this same problem). Take note, that your icloud service somewhat frequently is not responding and yet tells the user that the password is wrong and this prompts people to be changing their passwords unnecessarily. This has happened to me on numerous occasions. Also, I noticed that last week's outage corresponded to a VERY similar outage exactly one year ago to the day. Sounds like planned maintenance to me and I think you could do a better job notifying folks so we're not wasting HUGE amounts of time troubleshooting a problem that we have no hope of fixing.
Hope that helps some of you!
Terry Mullane
Washington, DC
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