When i updating my iphone4 then it is not updating and it shows " The iphone could not be restored. An unknown error occurred (4013)."

I followed all the steps for the restoration of my iPhone4 after updating, but after going through the whole process for restoration successfully and while preparing iPhone for recovery at the final stage of restoration, the system gives the following error message: the iPhone "iPhone" could not be restored. An unknown error occurred (4013) and my iphone requires itunes..
iPhone 4, Windows xp, The set automatically stopped work

http://lmgtfy.com/?q=iPhone+error+code+4013

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