When I upgraded itunes, I lost my credit at the itunes store. Does anyone know how to retrieve it?
When I upgraded to the new itunes, I lost my credit I had in my account from an itunes gift card. Does anyone knoe how to retrieve it?
My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. If yours doesn't show (you've tried logging out and back into your account to see if it then shows ?), and you didn't have any pre-orders or auto-renewing subscriptions that might have used it, then you could try contacting iTunes support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
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i got new iphone and when i connect it to my pc, it lost all my current data and replaced it with the backup on my computer, which is from april. so i have lost all my calendar information and schedule. does anyone know how i can reverse this and get my information back?
Every backup replaces the old one, so, unless you included the backup folder in your computer backup routine, you can't get back your calendar info.
The only time iTunes will not replace a backup is, when you use it to restore from, this one will stay in the backup list in iTunes.
More info on backups here: http://support.apple.com/kb/HT1766 -
I upgraded to ios6 when I was in France and now my iBooks are in French - does anyone know how to change it back to English ? Thanks.
I upgraded to ios6 when I was in France and now my iBooks are in French - does anyone know how to change it back to English ? Thanks.
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My daughters friend changed her password on her ipod touch and can't remember the password and when she guesses and gets it wrong, it disables her ipod. Does anyone know how to fix this problem??
You'll need to connect it to the iTunes library you normally sync it with and restore it. If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock -
I don't know of there is anyone than can fix this age old Apple problem. Does anyone know how to retrieve apps under an old Apple ID when the email used for that account no longer exists & I can't remember the password? After speaking with Apple Acct. Security, I got the security Q right but my birthday was wrong! They wanted the serial number from my phone that was 3 iPhones ago! Seriously??!!
Any updated way to work around this? No Apple people can correct it.
Thanks,
JoeYou need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986) -
I managed to transfer the music from 1 pc to 1 other pc (it is played perfectly on the other PC (Windows 7- pc) by the newly downloaded and installed iTunes, version 10.6.1.7). But I didn’t fix the transfer of the meta data (for example the rating). Does anyone know how to use (or import) your old playlists, etc..(= meta data) on the other PC? So, short: how to migrate the meta data from one pc to an other pc?
It's a pity that it seems not to be possible to import on the new pc e.g. the ratings!!!
I don't want to start again with rating my (beautiful classical) music!
Thanks, from Amsterdam, NLDid you do the move via Home Sharing, astro?
If so, perhaps try the instructions from the following post:
Re: i transfered itunes to my pc playlists did not go -
I have lost all my notes data after restore. Anyone know how to retrieve notes after restore?
I have lost all my notes data after restore. Anyone know how to retrieve notes after restore?
I havent' took any backup of my notes in icloud. The moment I enter the password after restore my notes will be empty. The only option to get notes back is that after restore skip entering icloud password. But any time I enter icloud password anywhere again my notes will be empty. I have huge data saved in my notes. Apple need to look into this issues very seriously. This is the 5th time I restoring my iphone today just to get my note back.I have the issue with losing all my notes and I don't even know why. I can't remember changing any email account info. What happened to them?
Ipad 3rd io7
Please Help!
Thank you,
S. -
Does anyone know how to retrieve lost mailbox folders and their contents in mail?
Does anyone know how to retrieve lost mailbox folders and their contents in mail?
It might be that you selected "Delete sent mail after a mont (or a week, or whatever)" in Mail Preferences. iCloud account is IMAP, so it won't keep mail in your HD. I have that problem.
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my mac recently got stolen, after getting a new one i had to reinstall logic studio, but after moving house i have lost the serial number, does anyone know how to get a new one?
Here:
http://support.apple.com/kb/HT1861 -
I tried to update the software overnight, and it was still in the beginning stages of the progress bar when I woke up. When I restarted the process I have to restore the phone, its again stuck in the beginning of the process. Does anyone know how long this should take? The beginning sections seemed to fly by.
Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
I'm using 3G3 16gb and just upgraded to 4.3.3. Tried activating bluetooth to use Personal Hotspot for my laptop. But the iphone keep searching for devices thou my laptop can detect the phone. Does anyone know how to solve this?
Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
My iphone wont play certain songs that i bought from itunes on my phone, it just skips songs. Does anyone know how to fix this?
So i fixed it by converting each song to a AAC File or whatever. Made a dulicate song but it works, just right click on the song and hit convert to aACC File. For one album I had to right click view in apple store and hit download on the songs that were skipping.
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I am trying to hook my iPad up to my TV so I can watch netflix on it, however, when i hook the AV cable up i get a message that says "no volume available." my iPad is not muted, does anyone know how to fix this problem?
Read this link and it may provide some help: https://discussions.apple.com/message/15460209#15460209
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Hi, when I press the power button on my MacBook nothing happens and it is driving me crazy If anyone knows how I can fix this problem, I will appretiate it very much
Thank youTry an SMC reset, which can often fix that: http://support.apple.com/kb/HT3964 . Note as you scroll down, there are two sets of directions for MacBooks, depending on whether you can remove the battery or not.
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itunes asked me if iwanted to erase all my files on my iphone when i connected it to my second computer.
i clicked yes
and all of my very important voice memos were deleted
however none of my photos were deleted...... and they count as files don't they?
anyway i need help on how to retrieve deleted voice memos
PLEASE HELP!!!You should never try to sync your phone with more than one computer or you will lose your data. The pictures were not deleted because the sync process does not touch Camera Roll pictures (it only includes them during the backup step of the sync process).
If you had these voice memos on your phone when you last synced it to your first computer, and if you haven't synced to this computer since then, you could restore from the backup created during your last sync. This will replace the data on your phone with the data from this older backup so anything new will be lost. If you think that is the case, do not sync your phone again to the first computer prior to restoring from this backup or you will overwrite it and the backup will be lost. Instead, prior to connecting your phone to your first computer, open iTunes and disable automatic syncing by going to iTunes Preferences and on the Devices tab checking "Prevent...from syncing automatically". Then connect your phone and when it appears in iTunes on the left sidebar right-click on its name and select Restore From Backup and choose your last backup (containing your voice memos).
If you didn't have these voice memos on your phone when you last synced to your first computer, or if you have synced again to your first computer since losing your data, then your voice memos and other data are lost.
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