When I upgraded to Mavericks I lost access to iPhoto.
When I attempt to open iPhoto after installing Mavericks I get the error message: "You can’t use this version of the application “iPhoto” with this version of OS X. You have version 9.3.2." My iMac is running 10.9 and was running iLife '11 before this happened.
So I go to the Apps store to upgrade iPhoto and get the error message: "Update Unavailable with This Apple ID. This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
HOW do I fix this? Or is it possible to uninstall Mavericks?
Please help! This is a school computer and I really need to use iPhoto to do some Christmas projects with my students!
carolyn,
This looks like an owernership issue. Have you talked to the school administrator about it?
Jay
Similar Messages
-
When i upgraded to mavericks I lost my microsoft office
I had office :mac 2011 and when I upgraded to Mavericks it lost my connection with my windows which I use the most. Now it wants me to enter my purchase product key. I have no idea where that is so now what do I do?
farmwife wrote:
Thank you this is what I am doing and since I didn't purchase it directly through them they can not get me the code that I need.
Regardless of the means by which you purchased Office, it's Microsoft's product and Microsoft holds the keys to it (literally). Contact them.
Office 365 is a subscription-based product for which recurring fees must be paid. If you find that Microsoft's licensing requirements make their products inconvenient to use, I recommend that you avail yourself of any number of better alternatives. Some are free, others are nearly so.
LibreOffice (donation-supported)
NeoOffice ($30 but older version is free if you can find it)
OpenOffice (donation-supported)
Numbers, Keynote, Pages - all free with the purchase of a new Mac, $19.99 otherwise. They are designed to integrate with iCloud and complement their iOS versions, also free with the purchase of an iOS device.
All of them read and write their Microsoft equivalent file formats. They require no license keys nor are recurring fees assessed for their continued use. -
Just uploaded OSX Mavericks and lost access to IPhoto. Do I need to download paid app?
Just uploaded OSX Mavericks and lost access to I Photo. Do I need to download paid for app to access my photos now?
Here's the current version of iPhoto. Try installing that, and see if things work better.
-
Why does MS Outlook keep downloading previously downloaded emails. Only started when I upgraded to Maverick.
hi - i am experiencing exactly the same issue since i upgraded to Mavericks - software OS X 10.9.4 (13E28) - this problem seems to have been around for ages, has anybody found a fix yet ??
-
when i 'upgraded' to Mavericks, it locked me out and shut down my computer. now it won't print from my Epson Stylus CX3810. Epson doesn't have the driver to download and neither does the App store. Suggestions?
I'm having similar problems with my Epson Stylus DX5000. There was no in-built driver available (the generic old and new Stylus drivers didn't work), so downloaded the latest driver from Epson site. It shows as being available to print to, but just sends data to the print queue then job disappears.
I hope you're right C F McBlob, I could do with printing today but if there are new drivers available from November 5, then so be it. -
When I upgraded to Maverick, it gave me iPhoto, pages and numbers.
When I upgraded to Maverick, it gave me iPhoto, pages and numbers. I already had iWork9. Now I have both. Is it safe to trash IWork9?
Welcome to Apple Support Communities
I'm not sure if I understood your question.
If what you want to say is that now you have two copies of iPhoto, Pages and Numbers, it is safe to remove the old version.
However, respecting to Pages and Numbers, I recommend you to leave the old version. Some users have complained about the lack of features of the new Pages and Numbers version, so you should leave them there in case you need them in the future -
When i upgraded to ios5, i lost all of my facebook contacts
When i upgraded to ios5, i lost all of my facebook contacts, my iphone contacts are ok. I am using the lastest iTunes, 10.5.2
Open the FB app. Tap on Friends. In the upper right is an icon that looks like box with an arrow coming out of it. Tap it. Tap Sync Contacts.
-
I upgraded to Maverick and lost all my photo library in Aperture. How do I recover my photos?
I upgraded to Maverick and lost my entire photo library in Aperture. How do I recover my photos?
Update software.
https://discussions.apple.com/message/23915522#23915522 -
billing info telling me to verify my payment details but they are right as i purchased something via paypal just the other week. it was ok when i upgraded to mavericks but i cant upgrade to yosemite now.
No need for alarm. There are several folks a day posting like threads. Most folks know these phishing attempts for what they are and merely delete with prejudice.
To the bottom line... if you wish - and I am sure Apple will take notice - you should FORWARD the email to [email protected] and delete.
CCC -
On both Mini Mac and iMac 27" I am no longer able to utalize the Startup Disk icon in System Preferences; the Windows 8 on Bootcamp partition works fine if I close the Mavericks OX and select the Windows partition at bootup from the hard drive. My question is why don't the icon in System Prederences work anymore since I upgraded to Mavericks. Also, Users & Groups, Printers & Scanners icons no longer work either.
On both Mini Mac and iMac 27" I am no longer able to utalize the Startup Disk icon in System Preferences; the Windows 8 on Bootcamp partition works fine if I close the Mavericks OX and select the Windows partition at bootup from the hard drive. My question is why don't the icon in System Prederences work anymore since I upgraded to Mavericks. Also, Users & Groups, Printers & Scanners icons no longer work either.
-
I upgraded to Mavericks; Can't access Premiere Pro CC
I suppose, in the middle of a project, I got a little excited when Apple released Mavericks and upgraded straight away without prior thought to the possible interuptions of workflow.
I can't open Premiere since I've upgraded to Mavericks. I downloaded the 7.0.1 update today, I thought this would rectify my situtation - unfortunetly not. After reading other posts I uninstalled the application and reinstalled - did nothing. It's still the same issue. It worked perfectly before I upgraded, I'm in the middle of a project.
I really need to have it finished by Thursday.
I've tried accessing the program via other applications. I can't access After Effects or Prelude either. I don't use these as much as Premiere but, as it stands.. I'm paying for an almost void set of tools. I know it's a bug and it'll get fixed in time.. but this is urgent!
Everytime I open the application, I get the splash page and then an error report.
I've seen other people post something similar to this, I don't know if this is actually help to anybody but this is how the error message begins: Adobe Premiere Pro CC [10296]
Please, somebody.. help?I don't know if this will help anyone but I have finally got it running. Adobe support was only sending me another tiny step to try every 36 hours or so -- I've lost a whole week trying to sort this out.
I had reinstalled the application many times by using the Uninstall application in the Premiere Pro folder in Applications (and then installing it through Creative Cloud in the menu bar). This gave an option to remove preferences, so I believed it was doing a clean install.
Adobe's advice was to run disk preferences and repair permissions, and enable the root user and uninstall/reinstall the programme. None of that helped. But while waiting to hear back from Adobe I decided to scour my /Library and ~/Library folder for any trace of Premiere Pro. I removed a number of old files related to older versions of Premiere and that seems to have solved the problem.
I don't know exactly which step solved the issue, or even whether it will keep running, but I have set my region back to the UK and I seem able to run the software again. -
How do I save Appleworks databases and documents when I upgrade to Maverick?
I have a lot of databases and documents in Appleworks. How can I access them if I upgrade to Maverick?
As of Lion (10.7) the PowerPC compatibility "Rosetta" utility is no longer supported by Apple. So PowerPC programs such as AppleWorks no longer work.
You can run Snow Leopard (10.6) on an external drive or on a partition on your internal drive to continue running PowerPC programs under the Rosetta utility. Using the Startup Manager http://support.apple.com/kb/ht1310 you would boot Snow Leopard to run the PowerPC applications and then reboot a newer OS (10.7, 10.8 or 10.9) to run normally.
If you will be using the PowerPC applications often and you want to run them on Snow Leopard at the same time you run a newer operating system, then you can use Parallels. You need to call Apple to order it. You need the Snow Leopard Server version to use it with Parallels.
Snow Leopard Server for $19.99 + sales tax & shipping costs at 1.800.MYAPPLE (1.800.692.7753) - Apple Part Number: MC588Z/A (telephone orders only).
Parallels ($80): http://www.parallels.com/products/desktop/ -
After a recent upgrade, I've completely lost iPhotos and all my pholto files.
It now comes up with 'You cant open the application iPhoto because it is not supported on this type of Mac'
Any ideas whats gone wrong?Reinstall it:
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always. -
Will I lose photos when I upgrade to maverick
Will I lose photos when I upgrade iPhoto to maverick
No. But backup everything first.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
used to manage backups and to restore backups. Time Machine
requires a backup drive that is at least twice the capacity of the
drive being backed up.
3. Time Machine requires a backup drive that is at least double the
capacity of the drive(s) it backs up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Although you can buy a complete external drive system, you can also put one together if you are so inclined. It's relatively easy and only requires a Phillips head screwdriver (typically.) You can purchase hard drives separately. This gives you an opportunity to shop for the best prices on a hard drive of your choice. Reliable brands include Seagate, Hitachi, Western Digital, Toshiba, and Fujitsu. You can find reviews and benchmarks on many drives at Storage Review.
Enclosures for FireWire and USB are readily available. You can find only FireWire enclosures, only USB enclosures, and enclosures that feature multiple ports. I would stress getting enclosures that use the Oxford chipsets especially for Firewire drives (911, 921, 922, for example.) You can find enclosures at places such as;
1. Cool Drives
2. OWC
3. WiebeTech
4. Firewire Direct
5. California Drives
6. NewEgg
All you need do is remove a case cover, mount the hard drive in the enclosure and connect the cables, then re-attach the case cover. Usually the only tool required is a small or medium Phillips screwdriver. -
My notes disappeared from mail when i upgraded to mavericks
my notes disappered from mail when i upgraded to mavericks
Hello question999,
Notes are now located in a separate Notes application.
iCloud: Notes overview
http://support.apple.com/kb/PH12081
Cheers,
Allen
Maybe you are looking for
-
Due date analysis for G/L account
Hy! I need to make a report that makes due date analysis for G/L accounts similar to S_ALR_87012078 Due date analysis for open items for Account payable. Has any one experience with that and can help me with that? Regards, Marina
-
External display requires reboot
Hi guys, I seem to have an issue with my MacBook where if I hook up an external display (a Dell LCD), it requires me to reboot before it is recognized. If I do not reboot and hook up the display, the display continues to sleep, and the MacBook (under
-
Weird icon appearing in my dock
Have posted this in the classic forum but not got an answer so am bringing it here. Something called"HP Inkjet Engine" has suddenly started appearing in my dock at start up of Classic. It is a printer icon with a round white circle and an "I" on it.
-
Re: Runaway memory usage in Access Connections AcSvc.exe on Windows Vista (SP1).
Wow... They deleted my previous message where I complained about AC and suggested to use Windows built-in functions for Wi-Fi switching instead. Well, I have Vista Business 64 on Thinkpad T61p and this piece of software just never worked properly out
-
I can´t initialise photoshop because of this Could not load actions because an unexpected end-of-file was encontered. "Could not initialise Photoshop because the preferences file was invalid (it has been deleted)" how can i fix it?