When I upload new music onto my iPhone 5 it causes existing music to no longer be playable and a circle with an exclamation mark to appear next to it. Or that it won't upload at all, the song is in grey with a dotted circle. Why is that?

When I manually upload new music onto my iPhone 5 it causes existing music to no longer be playable and a circle with an exclamation mark to appear next to it. Or that it won't upload at all, the song is in grey with a dotted circle next to it. This is incredibly frustrating; especially as I have 1.9GB free on my phone.. why is that?

Try this procedure; it has worked for many people.
Un-sync all your music to remove it from the device, then restart (hold down the home button along with the sleep/wake button until you see the apple, then let go). Now re-sync your music.

Similar Messages

HT1386 Why is it that even though I've deleted all the songs on my ipod, the songs still show up in gray letters in spite on not being able to hear them..

Why is it that even though I've deleted all the songs on my ipod, the songs still show up in gray letters in spite on not being able to hear them.

First of all, try another port on your computer. Some ports are not connected direct to the motherboard and do not recognize the iPod as well as those that are. Reset the iPod each time you connect it to another port.
Still no joy, see these.
Your Windows PC doesn't recognize iPod.
iPod appears in Windows Explorer but does not appear in iTunes.
iPod does not appear in iTunes.
Fast user switching in Windows XP is not supported.
Strange iPod behavior.
When restoring the iPod, put it into disk mode first.
Putting iPod into disk mode.

ITunes has recently began corrupting my music library and my Podcasts. An exclamation mark has appeared at the beginning of a random number of songs and against some Podcasts with the result that they will not play on iTunes. Message is that iTunes cannot

iTunes has recently began corrupting my Music and some of the Podcasts. An exclamation mark appears at a random selection of songs - about a thoussanad of them - and they will not play as iTunes says that it cannot locate the file. This also has happened on a number of Podcasts. Any one else encountered this?

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, if you are running Windows (you've posted in iTunes for Windows, but your sig mentions Mac OS X...), and as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes.
tt2

HT1451 All of a sudden my entire music library (except for songs purchased) disappeared from my windows 8 computer. When I try to re-sync my Iphone or Ipad I get a message that by syncing I will remove all the songs (~1250) from my devices.

How the heck do I get my music back onto my windows 8 computer from my Ipad or Iphone. All of a sudden all my music (except for purchased songs from Apple) disappeared. When I try to sync I get a message that if I continue all the other songs (~1250) will be removed from my devices and I will be left with the ~50 purchased songs. There is no information on the help list on how to re-create the library using Windows 8.

See Empty/corrupt library after upgrade/crash.
tt2

Download of music keeps saying error 10000, song corrupted but I already had this song on my iphone. Accidently took it off when i syncd new itunes onto my iphone and wiped out my iphone music organization etc.

Hi community,
I recently lost the computer i had my itunes on. I also recently got an iphone. Everything was perfect and set up but then I had to create a new itunes account on my Dell desktop. Anyway, when i created the account and connected my iphone i told me something about my iphone only having what was on my itunes on the computer. I thought that was fine because all of my music is my purchases. But i turns out that a whole chunk of my music wasn't there and my playlists got screwed up. Playlists fine but I went to download the music and every single one of 33 songs says, Cannot download file corrupted, error 10000. Is this a problem with my computer? These files were fine before i connected my iphone to this computer and itunes setup on it. And I have them on my iphone but can't figure out how to move them from recently added to a playlist for running etc. Thank you!

so i went ahead and did a restore from the new PC and then a restore from backup. looks like that fixed everything... a few playlists were messed up and so far as i can tell, maybe just a few minor issues.

I imported a cd that I purchased and I can't get it to sync to my phone. All the songs have a grey circle in front of them and the names of the songs are grey as well. How do I get iTunes to see them so they can sync to my iPhone?.

I've imported 3 cd's to my iTunes, but they continue to be "grey-ed out" with a dotted grey circle in front of them. The music will not sync to my iPhone. How do I get iTunes to recognize them so that they will sync?

Thanks Chris CA.
In the Gen 4 they offer "Settings" then "Reset Settings" Then it asks, "Do you want to reset your iPod?" I click on "reset" but then nothing resets. :-( This is what makes me think it might be locked or something....

I'm trying to sync more music onto my iPhone but it just says "Waiting for sync to start" and it won't go away or start the sync.

I've tried multiple things but I just cannot get the sync to start!

At some stage is is likely to have been connected to another computer's iTunes. It is now linked to that computer's library and iPhones can only be associated to one library at a time. Linking to a different one requires wiping the phone.
If you used the phone with another computer you owned you can transfer the iTunes library from that computer to this one and the phone will still be syncing with the same library it was before.
If all there is on the phone are items which can be backed up to iTunes and purchases which can be transferred you could do that, then wipe the phone and sync them back.

How do I find all the songs on my itunes with exclamation points

I'm trying to clean out my library of songs that don't play so I can fix them problem is I have a lot of songs is there any way I can see all exclamation points with out clicking in the song

Default apps are part of the iOS and cannot be deleted. Search all home screens and all folders and/or search for it with Spotlight, that will tell you what folder it's in.
If not found, Settings > General > Reset > Reset Home Screen Layout.

TS4062 i cannot sync all the songs/artists i want with i tunes I am getting the message "The song could not be used because the original file could not be found would you like to locate it" but it cant... most of my music on i tunes is now saying this I h

Help I cannot

Hello Imelda2
You would need to locate those songs on your computer. Check out the article below for tips on how to locate the files and relink them.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Regards,
-Norm G.

My iPhone never had a problem syncing with my iTunes. I check all the songs I want and when I manually connect the phone to the computer via USB, i would select "sync only checked songs and videos". No music will sync now and I've tried everything?

Normally my phone would connect with my computer and replace all the songs on my phone with all the songs available in my library. Now it seems as if the songs on my phone are permanently there, and nothing from my iTunes library will sync. I tried syncing with another library on another computer and nothing would sync onto my iPhone from that one either. I feel like it's a problem with the phone, not the iTunes, but I'm not sure. Ive been trying things for the last 8 hours. Why won't my music sync to my phone??

1. Open iTunes.
2. Click the View option in the iTunes menu.
3. Select the Show Sidebar option.
Connect your phone, select it in the Sidebar...the various tabs will now show as before.

I have an iPhone 5 and I'm having a lot of troubles transferring the musics on the itunes 11, 1st of all the song have a circle on the left, and when i try to sync it shows a new song called " unavailable", can anybody help me?

iphone 5 and itunes 11 trouble

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

My new I5 uploaded doubleded all the songs from my library! Please, can somebody help me showing how can I delete just the songs that was doubled?

Hi there everybody,
My new Iphone 5 uploaded doubleded all the songs from my library! Please, can somebody help me showing how can I delete just the songs that was doubled?
Some help will be greatly appreciate.
Thanks much!

When you say "account," do you mean your iTunes library, because your iTunes library is what is on your computer? Your iTunes library does not have an email address. An account that is related to iTunes is your Apple ID (which is an email address) and you use it as your user name to sign in to the iTunes Store, to make purchases. Changing your Apple ID will not make songs disappear from your computer's iTunes library.
If you had an Apple ID and used it to make song purchases from the iTunes Store, and then started using a different Apple ID, you should be able to re-download the songs purchased with the old Apple ID. In iTunes, sign in to the iTunes Store using your OLD Apple ID (and password). That may not be your current email address, but Apple uses it as your user name, so it does not matter.
On the iTunes Store Home screen, click on Purchased under QUICK LINKS. This takes you do the Purchased screen, where you can re-download previous song purchases (for that Apple ID) at no cost.
NOTE: If those song purchases are from more than a few years ago, you may also need to authorize your computer to play (and sync) songs for your old Apple ID.
For songs that were not purchased from the iTunes Store, if they are also gone, you cannot get them back unless you have a backup (or they are still loaded on your old iPod).
If that's not what you mean by "changed the email address on my account," please post back with more details.

How do i transfer songs from my old ipod to my new one when not all the songs are on my itunes account?

I got a new ipod touch. my old ipod is a nano. i have an itunes account, but it is very old and i do not remember my itunes account information. most of the songs from my old ipod are not on my itunes account. how can i get all the songs from my old ipod onto my new one?

Transfer non-iTunes purcased music from the iPod to the computer by using a hird-party program like one of those discused here:
Copy music from Ipod to new computer...: Apple Support Communities
Transfer iTunes purchased by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
You do have to know the accout(s) ID and password.
The follwing includes how to reset your password.
Frequently Asked Questions About Apple ID

TS1967 I have just bought a new computer and downloaded latest version of itunes. It has all installed fine, but when I sync my ipod, it shows all the songs but won't play any of the songs in that library. Also, I can't add new files.

I have just bought a new computer and downloaded the latest version of itunes. It has all installed fine, but when I plug my ipod and sync it, the music library shows all the songs and videos that are on there, but won't let me play them. Also, I can't add any new songs to the same library. It saves them elsewhere. I have had the previous version on another computer and it worked just fine. I have been online trying to find an answer but nothing. Hope someone can help me. Thanks

Installing iTunes does not cause content to magically appear on the computer.
Your media is only where you put it.
iOS devices are not backup devices.
Copy the media from the old computer to the new computer.

Bought a new macbook and want to manually manage music onto my iphone 4s but when i click 'manually manage' and then 'apply' i get the message saying it will erase everything already on there. Need help please!

Bought a new macbook and want to manually manage music onto my iphone 4s (as it is already full of music from old windows laptop) but when i click 'manually manage' and then 'apply' i get the message saying it will erase everything already on there. Need help please!

Before you sync your iPhone make sure that all the music that was synced to your phonereviously has been copied to your iTunes on the new MacBook Pro. Then when you connect your phone you will be able to either sync all music or select only those playlists that you want on the phone.

When I upload new music onto my iPhone 5 it causes existing music to no longer be playable and a circle with an exclamation mark to appear next to it. Or that it won't upload at all, the song is in grey with a dotted circle. Why is that?

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