When i use aol a box comes out and says that i have a problem with the comand to the program
this first started when i down loaded yahoo i also have the same problem when i try to use any other site that i try to get on with b t junkie
Is this while running Software Update from the Apple menu? If so, can you tell which update causes this error message?
Similar Messages
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The thing is, I've never used my credit card to buy a thing on the app store... and when I go to the purchase history, there's nothing...
I've tryied to change credit cards, and I always calls invalid, that I've got the numbers wrong... but I've put them right...
what should I do?Hello Snoweagle57,
It sounds like you are trying to download a free app, and when prompted to enter a credit card it is declined. I would use this article to go into iTunes and change your payment method to None:
Change or remove your payment information from your iTunes Store account (Apple ID)
http://support.apple.com/kb/ht1918
If you are unable to select None, the following article may help you determine why:
Why can’t I select None when I edit my Apple ID payment information?
http://support.apple.com/kb/ts5366
Thank you for using Apple Support Communities.
Take care,
Sterling -
I tried to do the download of a magazine pays when clicked buy my ipad shows a text saying that I have to communicate with the support of the itunes store. I do not know what I have to do and how.
Help meHi gmoll5,
Welcome to the Support Communities!
If you have updated to iTunes 11, click on View > Show Sidebar
Then, select your playlist and choose File > Print
You will have the option to print a jewel case like you did before
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649http://support.apple.com/kb/HT5649
iTunes 11 for Windows: Create your own CDs and DVDs
http://support.apple.com/kb/PH12348
iTunes can print a playlist formatted for use as a jewel case insert; choose Command-P and select “CD jewel case insert.”
Cheers,
- Judy -
I keep getting a pop up reminder to install Java SE 6. When I attempt to install it an error occurs saying that there is a internet connection problem and the Java cannot be intalled. This thing pops up every 15 minutes. Am I doing something wrong? Thanks for any help
OK, so you don't have a working iTunes.
What I would like to do now is to try installing each iTunes component separately.
First uninstall the 5 iTunes programs that you have installed.
You should have iTunesSetup.exe saved in a folder on your PC, probably in the downloads folder. If not download and save it now.
Open the folder containing iTunessetup.exe with explorer.
Next open notepad and copy the following 3 lines into it.
md temp
itunessetup /extract temp
pause
Save the file as extract.bat into the same folder that contains the itunes installer.
Open the downloads folder and you should find the extract file that you saved. Double click on it and a black window will open telling you what it is doing. When its finished, press any key to continue.
You should find that a folder called temp has been created containing all the itunes msi files.
Install in this order by double clicking on them:
Apple Application Support
Bonjour
Apple Mobile Device Support
Apple Software Update
Quicktime
iTunes
If one of the installs fails, stop and post the error message in full. I am hoping that by doing this separately we will get a better error message. -
HT1420 How can you fix it when your apple ID says that you have a problem with billing information
Having trouble with iTunes account, says that something went wrong with my Previous purchase? And it won't let me do anything
i've been having the same problem! it wont let me download anything and saying somethings wrong with billing and when i try to change the card it says contact itunes support. so frustrated!
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hello when I try to send photos using the iphoto a window comes up to tell me that my email server didn't rercognize user name /password how do i correct this .. as i have cganged my email address but i can't get rid of the old one thank you marie
Hi Cody\'sgirl,
If you are having issues emailing photos directly from iPhoto, you may want to double check the email account information that is set in iPhoto. You may find the following article helpful (the section below is about setting up a new account, but it should be the same location to check existing account info):
To set up a Photo Mail account:
Choose iPhoto > Preferences, and then click Accounts.If you’re in full-screen view, move your pointer to the top of the screen to make the menu bar appear.
Click the Add button in the lower-left corner.
Click Email, and then click Add.
Choose your email service provider.If your service provider isn’t listed, choose Other.
Type the requested information.If you use the Mail application included with OS X, some account information might be filled in already. If you’re not sure what to type, contact your service provider.
You can set up more than one Photo Mail account by repeating these steps for each account. When you send an email, you can change the outgoing account by clicking the From pop-up menu and choosing an account.
iPhoto '11: Email your photos
http://support.apple.com/kb/PH2421
Regards,
- Brenden -
Hi All,
I have stopped updating adobe software b/c I read that the adobe update software inserts extensions into the mac software system, causing annoying/time consuming error messages when downloading new pdfs. I get adobe update notices 2-3x/week. What do you recommend? I use an iMac OS 10.94.
thanks for your help.Preview will do all that and is part of the OS.
Mac Basics: Preview app views and edits PDFs and images
With Adobe, if it's working, then it should be fine. See here
http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Macintosh -
Recently itunes stopped working. It will only work using safe mode. i have check the plug ins folder but i have no plug ins.
Hello MaFiosoXIII
For issues with iTunes crashing and only working in Safe Mode, then check out the article below to continue your troubleshooting to get it working again.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Regards,
-Norm G. -
I have a problem with the headset of my ipod nano 4th gen. the right side don't have a sound. It comes in and out. what do I need to do.. I am using the original headset eversince. I tool it to a Apple Mac Cennter and Taked with a Service Center Rep. And he told me that they can't do anything because they don't repair the ipod they didn;t even look at it. I was told instead to buy a new one. I was very disappointed.. This is already my 5th ipod though i am planning to buy a new one.. I still want it fixed so I can give it to my little sister
From the OP: "My old computer got a virus and when that happened all my music was lost. "
They don't have the music on their computer so they cannot transfer the iTunes folder, from the computer to their iPod and then to the new computer. And if they try to enable disk use on the iPod it will erase all the music that is on it. The method you cited is moving the files in a data format using the iPod as a flash drive. It doesn't work if they are in music format. That is why I suggested Yamipod. -
I accidentally quit my CC on my Macbook pro and now the cloud icon is grayed out and every time I hover over it with the mouse I get the spinning beach ball of death on the icon. I have no idea how to open it because when I use spotlight search to open it it gives me a message saying "Creative Cloud is not open anymore" help!
Since you didn't include any pertinent info such as the Mac model and OS version you are running, here is some general information:
Mac OS X: Gray screen appears during startup
Depending on which OS yours came with originally - and which OS you are now running - you would either need your original install disks - you can call Apple for replacements by giving them your serial number. Or you may be able to reinstall the OS by using recovery (again, depends on which model/which OS). -
I allowed PC Update Support to take over my computer (long story) When they were done I checked them out and discovered they were most likely scammers. I ran my antivirus program and changed passwords. Should I be concerned that they may have installed malware?
If you are sure they were scammers the only way to be 100% sure they left nothing behind is to wipe your system disk, do a clean install and restore from a backup you are sure was made before the scammers got onto you system.
There is no other way to be sure that thye did not leave somehting behind. In addition if you have used any credit card numbers while on the system, back account (or any other) passwords, tax returns, etc. You need to be alert fo IIdentity Theft | Consumer Information. It may be a good idea to place a fraud alert with one of the credit reporting agencies (the link above will detail what to do)
And of course change the passwords right away.
good luck
Message was edited by: Frank Caggiano - This assumes you are in the States. Different procedures may apply in other countries. -
Hi i have an ipod 4th gen. the problem is when ever i try to sync my iPod to my computer a mesage comes up and says that the ipod can't be backed up. There wasn't a problem until I upgraded the software. How do I fix this??
Try here:
iOS: Troubleshooting backup issues in iTunes -
I have had to restore my Ipod Touch and now I can't connect to anything on it. When it asks for my Apple ID it comes up with an error message and says that it can't connect to the server. I have checked my WiFi connection and its connected.
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W. -
My daughter's ipod nano shows up in "devices" when I plug it in...but it disappears. Right away it says it needs to update, but then after extracting the files it comes back and says that it can't be updated because it can't be unmounted. help?!
When in DFU mode and connected to the computer iTunes does not say anything but iTunes will see the iPod and you can restore the iPod via iTunes. When in recovery mode and you connect, iTunes will say it found an iPod in recovery mode.
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when i connect my ipod to the computer a box pops up and says that itunes cannot locate/read this file, and if the problem persists to uninstall itunes and then reinstall, but i have my own user on the computer, so if i uninstall it on my user will it uninstall it on every user?
Hello BPeery,
I would go through ALL the steps here:
iPod not recognized in 'My Computer' and in iTunes for Windows
Let us know how it goes.
Hope this helps.
~Julian
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