When I use my phone my cheek bone makes the phone go on mute or cuts me off, the touch screen stays active whilst I am talking, shouldn't it not work?

Before I updated to IOS7 the touchscreen of my phone would become inactive whilst I was talking on the telephone.  Now for some reason if I am talking on the phone my face can set the phone to mute or speaker.  It is really annoying as this never used to happen.  Surely the touch screen should become inactive whilst you are speaking??

There have been some reports of cases and screen protectors interfering with the proximity sensor that is supposed to inactivate the screen while you are holding it near your face. Try removing both if you have them and you also may want to try cleaning the screen to see if that helps.

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