When I use Quicktime on my iphone 4S, it stops playing when screen locks now that I updated to iOS 7. Is there a fix for this?

I am utilizing a radio station app while doing this. It used to work before the upgrade. I could listen all day long, but know when the screen locks or when I hit the home button the station stops.

You'll need to check on the web portal for the email provider as to whether they use POP, IMAP or both.
If you are using POP, that protocol isn't designed for access from more than one device.
The default behaviour for POP is to delete the messages from the server once the email has been downloaded to a PC. IMAP stores everything on the server and the client just caches a copy.

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When I Apply Redaction to the selected area the area is redacted, however the rest of the doc becomes unreadable. Is there a fix for this?

FYI - I am using Acrobat X Pro v 10.1.13
If I convert a MS Word Document to a PDF file the Redaction works fine without affecting the rest of the document.
The problem I am describing below only seems to happen on documents that have been scanned to PDF from my Lanier Copier/Printer/Scanner/Fax machine MP C3502. I purchased the Adobe PDF software for the machine so that I could scan from the machine directly to my computers. The scan arrives onto both of my computers, no problem. I can open them and print them with no problems. Both Computers have Acrobat Pro X software on them.
Here is what I do:
1. I receive an Invoice in the mail
2. I scan it at 600dpi from my Lanier machine to my computers
3. I open the scanned PDF doc on my computer
4.I select Save As and give the doc a name
5. I open the Tools and go to Protection
6. I select Mark for Redaction
7. I select the area I want Redacted
8. I Apply Redaction
9. I answer, Yes to the pop up window asking me if I want to Apply the Redaction
10. Another pop up window confirms the Redaction is successful
11. At this point I can see that the Redaction had occurred however the rest of the document appears washed out and I cannot read any other information on the document. Thing such as bar codes or header in color all seem to be fine but all the type is washed out and unreadable. I normally use Black for my redaction color however I have tried using other colors and I get the same effect.
When I first installed the Acrobat Pro X software a few years ago I never had any problems, I recently began updating the Acrobat software a few months ago and now I have this problem,
I would appreciate any help.
Thank you,
BG10

Thank you. I figured it out right before I heard from you. Running the OCR before the redaction made it work correctly.
Thank you so much for taking the time to answer my question.
Make it a great day.
BG10

My Ipad locks up at the Terms and conditions screen when trying to update to IOS 8, is there a resolution for this?

So I have been tryign to update to the newest IOS on my Ipad 2 and I cannot get past the terms nad conditions page. It just stay at this page and doesnt go any further. I have tried a reset and even gone as far as a restore. Still will not update.

Try some basic troubleshooting:
(A) Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
(B) Try reset all settings
Settings>General>Reset>Reset All Settings
(C) Setup as new (data will be lost if you do not have backup)
Settings>General>Reset>Erase all content and settings

When I call out on my iphone the receiving party cannot hear me, if I use earphones they can. Is there a fix for this?, when I call out on my iphone the receiving party cannot hear me, if I use earphones they can. Is there a fix for this?

When I make or receive calls on my iphone 4S the receiving party cannot hear me unless I use earlphones is there a fix for this?

Hello Fred91
Start your troubleshooting with the article below to go through and help isolate the issue with your iPhone.
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Regards,
-Norm G.

When I use my iPhone 4 my cheek hits the mute/speaker buttons is there a fix for this?

When I am on calls with my iPhone 4 which I just purchased at full price ---- my cheeck hits the mute and/or speaker button....is there a fix for this without taking phone apart?

If the iPhone is new and you take it apart, kiss the warranty goodbye.
Are you using a case that may be blocking or partially blocking the iPhone's proximity sensor? If you are using a case, remove the case before the next call to see if the same occurs without the case. If not, get another case.

HT3529 My friend switched his phone number from an iPhone to a Blackberry. My phone still wants to use iMessage to send him a text and won't let me send it as a text unless I turn off iMessage on my phone. Is there a fix for this?

My friend switched his phone number from an iPhone to a Blackberry. My phone still wants to use iMessage to send him a text and won't let me send it as a text unless I turn off iMessage on my phone. Is there a fix for this?

jengrz wrote:
My friend switched his phone number from an iPhone to a Blackberry. My phone still wants to use iMessage to send him a text and won't let me send it as a text unless I turn off iMessage on my phone. Is there a fix for this?
TechCrunch posted a solution today that applies to this problem, I think.
Go to: https://supportprofile.apple.com/MySupportProfile.do
Click your old iPhone and "unregister" it.
More info here:
http://m.techcrunch.com/2012/01/05/i...d=tc_home_art&

I use floating time zone with all of my iCal entries. But then the times of the entries do not print when printing month view. Is there a fix for this?

I use floating time zone with all of my iCal entries. But then the times of the entries do not print when printing month view. Is there a fix for this?

Sorry to have repeated this question as if I were answering it. Just a mistake. I'm just now learning how to use this site.

After upgrading to ios6 my iphone will not open .xls files in emails with the default viewer. Is there a fix for this? The same emailed .xls files still open on my ipad using ios5 while viewing email like they did on my iphone prior to upgrading.

After upgrading to ios6 my iphone will not open .xls files in emails with the default viewer. Is there a fix for this? The same emailed .xls files still open on my ipad using ios5 while viewing email like they did on my iphone prior to upgrading. I have no special software like numbers or anything else installed on either device. Just using the default viewer provided by apple for viewing email.

The attachment is an .xls excel 97-2003 spreadsheet. I viewed the file in the email and did not edit it with any software. I can forward the file to anyone that is may want to check it out to see if they can help me. I was wondering if there was some way of forcing another ios6 install on my phone and maybe that would solve it.
Is there anyone out there that is viewing .xls files in email using ios6 w/o any other software installed like numbers or any other add ons? I am not upgrading my ipad from ios5 to ios6 so I can still continue to view the emails on my ipad. Is there an email viewer .xls plug-in that will be availablle in the next ios6 update?

HT1688 My iphone keeps blanking out and then when I press then home button it tells me the battery is dead. it has happened to me at 30%, but today it was at 71%, is there a fix for this?

My iphone keeps blanking out and then when I press then home button it tells me the battery is dead. it has happened to me at 30%, but today it was at 71%, is there a fix for this?

This is often due to faulty battery. Make Genius reservation and take iPhone to Apple Store for free quick battery diagnostic testing.

When I make an outgoing call the recipient cannot hear as though the volume were turned down Lowe. However when I use my speaker phone function the recipient can hear at normal volume. Is there a fix for this issue? Thanks Teresa

When I make an outgoing call the recipient cannot hear me very well as though the volume was turned down very low
However when I activate the speakerphone the recipient can hear me loud and clear
Is there a fix for this?
Thanks
Teresa

Hey Tlabounty,
Thanks for the question. I understand you are experiencing issues with the microphone on your iPhone 5. To troubleshoot this issue, you may find the information in this article helpful:
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Note that speakerphone and regular calls utilize seperate microphones on the device. It sounds like you have isolated the issue. Furthermore, if you determine that the issue is hardware related, the following resource may help you get started with the service process:
iPhone Repair and Service - Apple Support
http://www.apple.com/support/iphone/repair/
Thanks,
Matt M.

HT1476 iphone 5 usb does not charge in my 2013 Honda Accord. Is there a fix for this issue?

iphone 5 usb does not charge in my 2013 Honda Accord. Is there a fix for this issue? It will connect via bluetooth but when I go to connect the usb charger it states that it is not compatible or you never get the charging display on your iPhone 5. It charges just fine when I use the AC charger in the house. At first I thought it may have been the cord but the same cord works fine in the house too. This causes problems when you take long trips and don't have any way to charge your phone while on the road. Are there any upcoming fixes/iupdates either to the software or usb cord that will fix this?

Are there any upcoming fixes/iupdates either to the software or usb cord that will fix this?
Are there any upcoming fixes/updates to the software of your Honda Accord that will fix this? Everything works fine except when the car is put into the equation?

IPhone 3GS will not sync calendars because the sync server failed. Just installed Outlook 2010. Is there a fix for this?

My iPhone 3GS could not sync calendars to the iPhone because the sync server failed to sync the iPhone. Just installed Outlook 2010. Is there a fix for this?

I am simply lookig for some help not an argument. I am not an RF specialist however have setup a few wireless networks in my tenure at Wynn Resorts. I fully agree that wireless networking is an art and a science however the powers that be in Network Land have toughted wireless networking is the easiest and quickest way to get two computers to talk with one another. As I previously said I have already turned one (1) MBP in for this problem and Apple decided to replace it because they could not fix the problem with my particular MBP. This MBP was running Leopard when the problems started
I am having a hard time believeing that there are several other devicces in my home that depend on a wireless network to operate and my MBP is the only one having an issue. I took this a step further and decided to see what would happen if I tried to connect wirelessly via Fusion. In Windows 7 I am able to print and scan to my hearts content without any issues. I am able to browse the internet as much as I want. I close Fusion and try to connect to my printer via wireless and nothing.
In order to get Apple to help do I need to get a Network Analyzer and capture packets when I have these problems? Out of the 1000 + posts is there a consolidation of which answer is the best? BTW I am accessing the internet via a wireless connection using Fusion and Windows 7.
In response to Linc's comments, I will look at the router specifications however I did not qualify that these devices are not using the wireless connection at the same time. Right now I would guess there are maybe two (2) or three (3) at the most that are actively transmitting / receiving information. -- Thanks

3g phone ringer all the way up but very faint, all sounds are very faint or none at all. Even the click when turning off is bearly audible. Is there a fix for this?

My phone volume has almost disappeared. Screen clicks, ringer all of it is bearly audible, sometimes not at all. Everything is on, ringer volume turned all the way up. Is there a fix for this on the iphone 3G?

I am simply lookig for some help not an argument. I am not an RF specialist however have setup a few wireless networks in my tenure at Wynn Resorts. I fully agree that wireless networking is an art and a science however the powers that be in Network Land have toughted wireless networking is the easiest and quickest way to get two computers to talk with one another. As I previously said I have already turned one (1) MBP in for this problem and Apple decided to replace it because they could not fix the problem with my particular MBP. This MBP was running Leopard when the problems started
I am having a hard time believeing that there are several other devicces in my home that depend on a wireless network to operate and my MBP is the only one having an issue. I took this a step further and decided to see what would happen if I tried to connect wirelessly via Fusion. In Windows 7 I am able to print and scan to my hearts content without any issues. I am able to browse the internet as much as I want. I close Fusion and try to connect to my printer via wireless and nothing.
In order to get Apple to help do I need to get a Network Analyzer and capture packets when I have these problems? Out of the 1000 + posts is there a consolidation of which answer is the best? BTW I am accessing the internet via a wireless connection using Fusion and Windows 7.
In response to Linc's comments, I will look at the router specifications however I did not qualify that these devices are not using the wireless connection at the same time. Right now I would guess there are maybe two (2) or three (3) at the most that are actively transmitting / receiving information. -- Thanks

HT1688 Since I've upgraded the IOS to 7.0.2 on my iPhone 5, my phone will randomly restart itself. Is there a fix for this?

Since I've upgraded the IOS to 7.0.2 on my iPhone 5, my phone will randomly restart itself. Is there a fix for this?

Howdy there Tuna241,
Thank you for using Apple Support Communities.
It sounds like your iPhone is restarting unexpectedly after the update to iOS 7.0.2.
I recommend the steps outlined in the article named:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Regards,
Sterling

I installed Adobe Web and Design Preium CS6 on windows 8.1, but when I open the program the size of the menus and tools are so tiny. It is not like that for Acrobat, but all the other programs. Is there a fix for this?

I installed Adobe Web and Design Preium CS6 on windows 8.1, but when I open the program the size of the menus and tools are so tiny. It is not like that for Acrobat, but all the other programs. Is there a fix for this?

Thanks for the help. I installed CC and it fixed everything but Photoshop. I guess I will have to use my old laptop for images until Adobe fixes the problem. Do you know of a place where we can send issues like these to Adobe?

When I use Quicktime on my iphone 4S, it stops playing when screen locks now that I updated to iOS 7. Is there a fix for this?

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