When I use Safari, I get grey screen which I cant access

When I try to use Safari, I get the error 'Cannot OPen Page' because it is not connected to the Internet, in spite of showing strong signal and the network is recognized by my iPad

Check to make sure you have access to the Internet by trying to download e-mail or another app that uses the Internet if you can connect then restart your iPad by holding down the on/off and the home buttons at the same time until your see the Apple logo. Then try Safari.  If you are still unable to connect try double clicking your home button to enter the multi-task screen find the Safari app and hold your finder on the app until it starts to wiggle and a red minus sign is in the upper left corner, touch the minus sign to close the app, then give it a try. 

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    I have the same problem! Can anyone help us? Thanks!!

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    I would try:
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  • When I open safari I get a blank white screen.

    When I open safari I get a blank white screen. When I open top sites, and choose google, the screen is still blank, with the search bar at the top a quarter full. If it does open, it suddenly becomes unresponsive and returns to that blank, white screen. I'v tried everything I can think of, but nothing works.
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    Read this whole message before doing anything.
    Back up all data.
    Quit Safari if it’s running. Then select
     ▹ Force Quit…
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    Step 1
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    If Adobe Flash Player is installed, select
     ▹ System Preferences ▹ Flash Player ▹ Advanced
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    Caches/com.apple.WebKit.PluginProcess
    Caches/Metadata/Safari
    Preferences/com.apple.WebKit.PluginHost.plist
    Preferences/com.apple.WebKit.PluginProcess.plist
    Saved Application State/com.apple.Safari.savedState
    Leave the Library folder open. Try Safari again. If it works now, stop here. Close the Library folder. If you still have problems, continue.
    Step 2
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    open $TMPDIR../C
    Copy the selected text to the Clipboard (command-C).
    Quit Safari again. Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V). A folder should open. If there's a subfolder with the name "com.apple.Safari", delete it, even if it's empty. Quit Terminal. Close the folder. Launch Safari and test.
    Step 3
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    Internet Plug-Ins
    Preferences/com.apple.Safari.LSSharedFileList.plist
    Preferences/com.apple.Safari.plist
    Preferences/com.apple.Safari.RSS.plist
    Preferences/com.apple.WebFoundation.plist
    PubSub/Database
    Safari
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  • When I try to use Safari I get an error message that states it can not find server Xn--%20%20-1ia0eb092a

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    Matt

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    When I use safari I keep getting a small coloured circular icon which in turn does not allow me to navigate at all.  the only way I can get rid of it is to shut down and reboot.  Can anyone help?

    Start here.

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    When downloading via Safari I get a black screen. The body or the download starts but does not reach inside. Who can help me solve this problem? With thanks and greetings

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  • On start up I get grey screen with wheel turning but it goes no further

    On start up I get grey screen with wheel turning but it goes no further

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.   
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    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
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    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
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    Step 4
    If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
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    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
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    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.   
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    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
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    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • When I open safari, I get a blank page and the beach ball.

    When I open safari, I get a blank page and the beach ball. If I try to go to a website, it will load up to a certain point sometimes—the .com of www.facebook.com for instance—but other times, nothing at all.
    I've fixed this once before by deleting some files in the library folder—extensions & preferences I believe—and choosing not to have plug-ins selected, then restarting the whole computer—rather than just safari. It will work fine for a day, or maybe 3 at the most, before I have to repeat the process all over again. I'm sure it's because I usually put plug-ins back on once I get it to work, because you can't really use the internet without using plug-ins. But I'm using Chrome right now, as I do when I'm too lazy or too in a rush to try the whole process of getting safari to work again, and I don't have a single issue with it.
    My question is really, what plug-in could cause this to happen repeatedly? It's not like I'm going to websites that may have malware on them. I spend most of my day going to some of the most visited websites on the internet. 
    Is there a known bug out there, because Java has been overrunning concurrently with this happening. It's CPU % runs around 100. I quit the process, but it doesn't change anything. So, other than the fan turning on, I have not had any popup telling me that safari has crashed, that I'm not connected to the internet, or that something went horribly, horribly wrong. I'm pretty sure Safari things it's running fine, but it's not.
    Thanks in advance.

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
    These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
    Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
    Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
    Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens.
    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
    Step 1
    Copy or drag — do not type — the line below into the Terminal window, then press return:
    kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
    Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.
    Step 2
    Repeat with this line:
    sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'
    This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
    Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
    Step 3
    launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
    Step 4
    ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
    Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
    Step 5
    osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
    Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.
    You can then quit Terminal.

  • I just installed Readdledocs on my ipod, and now when I launch the app, I get a screen which says "downloading message" and the app freezes and won't do anything else.  How can I get the app to function again?

    I just installed Readdledocs on my ipod, and now when I launch the app, I get a screen which says "downloading message" and the app freezes and won't do anything else.  How can I get the app to function again?
    This happened after I tried to get Readdledocs to open an epub file which I created in Calibre.

    This is a followup to my own posting above.
    Thanks to Dave Sawyer for posting information about re-downloading an app which has been deleted.  I deleted the app from iTunes.  Then, when I synched, iTunes asked me if I wanted the items on my ipod touch copied back into iTunes.  I said yes and then synched.
    Readdledocs is now working again.  It is no longer frozen.  However, I have learned my lesson.  I will download only pdf's from now on.  I don't think it works so well with epub files.  The text reflow feature of Readdledocs is exactly what I need to use for my work documents on my ipod touch.

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