When I use the iPhone 5 camera zoom in, the picture takes of a lower image than what is on the screen? Anyone else?
When I use the iPhone 5 camera and I zoom in, the picture takes of a lower image than what is on the screen? Anyone else?
You mean like they do in the TV crime show shows like CSI? A cell phone screen from 20 feet is going to be way too small to make any sense of.
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IPhone - Dust under the screen; Anyone else?
After just a few hours in my pocket, I have my first speck of dust under the screen. Anyone else experiencing the same thing?
After some inspection, I noticed there is a very small gap between the metal case and the headphone jack which is especially visible when the backlight is on (I can see light from the backlight).
iPhone Mac OS X (10.4.10)Hey Luc Lux,
Do you have a screen protector on the iPhone? If you do try removing it and cleaning the screen.
If there isn't anything covering the screen, make a reservation to have a Genius at a local Apple retail store take a look at it or call AppleCare.
http://www.apple.com/retail/geniusbar/
U.S. iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466)
-Jason -
Is normal that appear a spot when i use the camera? and when you apply the zoom, the spot increases its size?
Morning alex navarro,
Thanks for using Apple Support Communities.
For troubleshooting on this, take a look at this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Third-party cases can interfere with the autofocus/exposure feature and the flash (iPhone 4 only); try removing the case if you have image-quality issues with photos.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
Hope this helps,
Mario -
i use a macbook pro which came with facetime i have an iphone 4S as well. whenever i use the wireless on my iphone i can facetime with ease however when i use the same wireless for my mac to facetime the call always gets disconnected.
To use factime on your Mac, I believe you will need to use your email address to do so instead of your wireless number. Since you can't make calls on the Mac.
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How to stop my iphone 5 for flipping my photo when i use the front camera.
How to stop my iphone 5 for flipping my photo when i use the front camera.
You don't. Look in the mirror...now raise a hand...get the picture?
Same thing applies with your phone. -
I share a macbook with my other half and we both use it for our iphones. When syncing using the new software I now have all of her and my contacts on my phone. I don't want her contacts! How do I get rid?
Hi,
You have 2 solutions:
1 - You can use 2 differents icloud account
2 - You use the same account but you don't sync yours contacts.
You configure that in Settings > icloud
You activate or desactivate what you want.
Have a nice day. -
A few months ago, while on the 3G network, my iPhone 3GS starting turning off randomly when I was using safari or an online app and the battery was somewhere around 5-20%. When this happened the only way to get the phone back on was by fully charging it which sometimes took a few hours even. It wasn't a big deal at the time because it was infrequent and while the phone was at a low battery %. However, in the past few months, around the time I upgraded to iOS 5.1 it started happened more and more often and at higher and higher battery percentages. It is now at a point where my phone shuts off every time I connect to the 3G network regardless of what my battery life is. I have called Rogers several times to complain about this and I have been told it is because of the battery for the most part but I don’t buy it; the problem has got to be more significant than the battery alone because I can listen to music and send texts at anytime and fully use the internet when I am connected to Wi-Fi. I more recently talked to someone in tech support from Rogers who said my phone cannot support the iOS 5.1 software and that is why it is crashing. They also asked if my phone was heating up more now than in the past and it is. They said this was further evidence that my phone was couldn't handle the new software and was basically on overload. I was told to the best solution was to "Back Up" my iPhone then do a full "Restore". Here is where my next problem comes along. I cannot "Restore" my iPhone without doing an upgrade and every time I attempt to "Upgrade & Restore" an error message pops up that says "There was a problem downloading the software for the iPhone "...". The network connection timed out/was reset. -Make sure your network settings are correct and your network connection is active, or try again later". I have followed all of the protocol that is readily available online to address this problem but still no success. I disabled my firewall and anti-virus programs, I have ensured my connection is active and stable, I have upgraded to the newest iTunes, I have uninstalled iTunes and all apple programs in the correct order then reinstalled iTunes, I have disabled my DNS cache. Nothing works.
If you have any advise whatsoever please share as it would be greatly appreciated.
ThanksI was actually able to upgrade to the newest software, iOS 5.1.1 without connecting to my computer/iTunes but rather directly through my phone when I was home on Wi-Fi. After the upgrade I plugged my phone into a different USB port at the back of my computer and was able to do a full restore. I really don't think the USB port had anything to do with it because I use the same front USB port all the time with my external hard drive and other devices wuth no problems at all; regardless of what the actual solution was, I am now able to connect to iTunes and upgrade/restore without any problems so that half of my problem is resolved.
I have yet to leave my house since doing the upgrade/restore so I am not sure if the problem with my phone crashing when I use the interent on the 3G is still an issue. I will test it today and tomorrow and give you an update.
Thanks -
I have ad Apple ID on my iPad , when I use the apple on my iPhone for the first time, I put in my Apple ID for the iPad, didn't work. Need to create a new one. Why? How can I just use my iPad ID on my iPhone?
Hi kamfong,
Went to Settings where?
If you want to use your exisiting Apple ID on your iPad, you need to:
1. Go to Settings>iTunes & App Store and sign out the new ID, and then sign on the old one
2. Go to Settings>iCloud, scroll to the bottom and delete the iCloud account, and the sign back onto iCloud using the old ID
You still have not indindated why you are saying that using your old ID originally "didn't work". What do you mean by that? Did you get some sort of error when you tried to sign on with your exisiting Apple ID?
Cheers,
GB -
I have an apple ID which I use to sign into icloud for my iPad and iPhone.But when I use the same ID for setting up iCloud on my Macbook it says INCORRECT ID or password, try again. I tried changing my passwords several times but it does not work for the macbook.
You will have to provide the correct password to delete the existing account, if you have tried but are not getting the password reset email, contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password.
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how do i search for a photo album when i use the search facility on my iPad or iPhone it will not find photo albums of a given name can anyone help
Photo albums are not searched by Spotlight Search. Go to Settings > General > Spotlight Search to see and reorder the available search items.
For more details, see page 12 of the iPad iOS 5.1 User Guide -
When I use my IPhone 4S to view the Shaw Go Movie Central App when I am at home I only use WiFi which is automatic, I start watching a show and sometimes I will get a message like "you can not use your cellular for video playback" or something close to that. Then I received an email from Telus saying I had used my 3G instead of Wi-Fi using 75% of my data. How can this happen when I'm on Wi-Fi at home? If it switched to 3G for some reason I should have been disconnected and not just transferred to 3G network using up my data. What is the fix for this??
It doesn't have to be that complicated, Verizon iPhones come unlocked, just tell VZ you're going on Holiday/Traveling and suspend the service, no need to pay for service if you're not going to be using it. Pick up local SIM cards in the countries of your choosing, pop them in, re-activate iMessage and you're set!
I recommend getting a SIM card from the Three network in England, they have great EU roaming rates and free like-home roaming in Italy.
Set your phone's region to match the country you're in, it'll save from some headaches when calling local/international numbers.
To answer your questions,
1. If you choose not to have a local SIM card, it is good to keep your phone in Airplane mode to save battery.
2. Make sure the two iPhones have different names to reduce sync/restore issues.
3. If husband has an iPhone also, you can chat with iMessage/Facetime, just give him heads up about the new number you'll have. Otherwise, use Whatsapp if he's got an Android. You can activate Whatsapp with your American number or the international number if you choose to get a SIM in Europe.
Also, Get the MagicJack app and/or Google Hangouts, both of those apps provide you with free calling to the USA and Canada using any internet connection. Google Voice is another good way to SMS across the seas.
Let me know if you need any more tips for iPhoning across the pond. -
I just got a brand new iPhone 4S on a contract from my local Three store. When I used the cloud restore to put the data from my old 3GS onto the device, it's prompting me for an Apple ID login with an email address (hotmail) that isn't mine! My old phone has NEVER had any Apple ID other than mine log into it, and the new one's a sealed box that I've opened and set up from scratch. Can anyone please explain this? I'm worried there's some kind of problem with my iCloud data being mixed with someone else's or something... Since I logged in with my own ID, it's downloaded the data perfectly fine, but I just got the Apple ID prompt again a moment ago with this same hotmail address in it... I'd be very grateful for any explanation!
In iTunes on your computer, select the Purchased section under STORE in the left column. Click on the first track and choose "Get Info" from the "File" menu.
In the "Summary" tab you'll see details of the purchaser of the track. Click Next to go through all your purchased music one by one until you find the ones you need to get rid of.
Unfortunately, there are no smart playlist rules that can filter tracks by the purchaser that I know of. -
In my first iPhone 5, the speaker didn't work and people could not hear me on Speaker phone when I used it. When I used the video recording it did not record sound at all only a hissing/static sound, no voice. I wished for a software fix. I did a hard reset, nothing. I did a full restore to factory settings not putting my backup on and the problem persisted.
i have been provided with this info
You can find troubleshooting tips, how-to articles, and moderated
> > discussion forums on our support website:
> >
> > www.apple.com/support
> >
> > iPhone: Basic troubleshooting
> > http://support.apple.com/kb/HT1737
> >
I did every step in the link that i have been provided with (thank you), but I’m
still experiencing the same issue. My experience with Apple has been
excellent and this has been the first time I have experienced something
like this with an Apple product. I hope we can find a quick solution.
In order to get the iPhone 5 as soon as it launched (being a major fan of
Apple products!), I purchased my iPhone 5 from the UK through a friend of
mine who lives there.
My question is: can I have the faulty device replaced within Saudi by one
of the official resellers here (we have 3: STC, Mobily and Zain)? I want to
avoid the disruption, complication and expense of sending it back to the
UK.
Could you advise whether this is possible or not, and if not how should I
go about having the device replaced?
Thank you in advance for your cooperation.Nice try! Take a hike.
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Hello apple
I have the problem with my iPhone and my friends have this problem too.
My iPhone have the problem about calling and answer the call. When I use my iPhone to call I can't hear anything from my iPhone but the person that I call can answer it but when answer both of us can't hear anything and when I put my iPhone to my face the screen is still on and when I quit the phone application and open it again it will automatic call my recent call. And when my friends call me my iPhone didn't show anything even the missed call I'm only know that I missed the call from messages from carrier. Please check these problem I restored my iPhone for 4 time now in this week. I lived in Hatyai, Songkhla,Thailand and many people in my city have this problem.
Who have this problem??Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$
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I sent in my iPhone 6 for repair. I used restore on the loaner phone I was given, and the contacts, texts, reminders, and Safari pages all showed up. My phone is back, and when I used the restore function again, those items are missing. I do not use iCloud because I have no wifi at home, limited data available for regularly backing up, and I have a 64GB phone and don't wish to pay to upgrade from the 5GB iCloud storage. Am I doing something wrong? It worked so seamlessly on my loaner phone that I am completely stumped as to why it will not restore those items to my original phone again.
The iphone is designed to be synced to your computer or cloud service. Your contacts should be in whatever program/service you have chosen to sync.
If you have failed to do this, then they are likely gone.
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