When i verify my payment info,the itunes just tells me contact itunes support
when i verify my payment info,the itunes just tells me contact itunes support
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them.
Similar Messages
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I need help with my apps. I try to download apps and I am told to login again. After login then I am to verify my payment info again. Once I do that it tells me my session has timed out.
Could the credit card be expired?
Beyond that, what you need to do is contact iTunes support, they can tell you exactly what is wrong, none of us here can do that.
In the lower right corner of this page is a 'contact us' link. Click on that and you'll see a page full of info and links, one of which is iTunes support. -
HT3702 I put my payment info in and it's said contact iTunes support to complete this transaction
Setting up my phone I put my payment info in and at the end it said contact iTunes support to complete transaction
These are user-to-user forums, you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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I can click on the "iPod Click Wheel Games" and it works, but NOTHING else. Any suggestions?
I was having this problem. The settings on my wireless router was set to hide my IP address so it wouldn't connect. When I changed that, I connected no problem. While this is annoying since I don't want my IP address to be out there, I just switch my router when I need to connect to the App/iTunes Store. Hope this helps. It worked for me.
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I use apple tv; but when click on 'rent the movie' I get message to verify my payment info on itunes. I looked at my account and I am paid up. How do I 'verify'?
I believe it is asking you to enter your CVV code.
Edit your billing info, fill in the red box on iTunes. -
Why will iTunes not verify my payment info for my ipad2? I have been using this credit card for a long time on pc and iPhone.
here i will give you the phone number
Are you ready
1-800-275-2273
hope this helps if once you get this messege download a phone app such as skype so. -
When I want to DL an app and after I enter my ID and password , DL starts . But then a message shows up and want me to verify my payment info. And redirects me to that page . Every thing I do on that page it doesn't work and then I can't DL.
Do this on your iTunes program on the computer instead. Your Credit Card used on the profile is probably maxed.
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Im trying to update my apps and it wont let me. When i clicked on an app to update it or to download a free app it says "sign in required, tap continue and sign in to view your billing information" when i did it says "you must verify your payment info before you can makes purchases" then "security code is invalid" when the security code is valid. I even switched credit card it keeps saying the same thing....... THIS IS NOT FAIR........ I WANNA UPDATE MY APPS!!!!! Btw idk why did i buy the ipad for, APPLE dont even let you download ADOBE FLASH PLAYER and must of the games required ADOBE FLASH PLAYER to play example: wizard101. Idk what i was thinking...... :(
Why not simply remove yoru payment info by selecting None at top?
APPLE dont even let you download ADOBE FLASH PLAYER
Considering Adobe dont (sic) even make Flash Player for iPads, this seems about right. How can you download something that does not exist? -
When I try to verify my payment info it says "Your session has timed out" what do I do???
When I try to verify my payment info it says "Your session has timed out" what do I do???
Welcome to the Apple community.
You should start again and enter your details, this time try to be a little quicker. -
?I'm trying to download a free app and I keep getting a message that says; "Payment Type paypal is not supported on this device blah blah go to the iTunes Store on your computer. You must verify your payment info before you can make purchases. I did all that, updated payment info and checked paypal it is verified, and it still won't work. Im stumped
If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
Hi there,
Not an urgent question, however I would like some help.
EA Games ran a great promotion over the holidays that offered free iphone/ipod and ipad games. I won a few but have not been able to access the games due a weird bug. Everytime I attempt to redeem the code on my iphone in the app store or via Itunes app a pop-up appears "before you can make purchases, you must tap Continue to sign in, then verify your payment info." I'd happily click the continue button if there was one. But there isn't. I click on for the pop-up to move on and I'm back at the screen that asks me to redeem. Which I do and the pop-up returns. I'm fully logged in my payment method works for other app purchases or updates but not these EA codes. Very odd.There are user-to-user public forums, you're not talking to iTunes Support - I've asked the hosts to remove your account id and password from your post, but you should change your password IMMEDIATELY.
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I want to download free apps for iphone 4s but when downloading it is asking for payment info. the application are free but why it is asking for purchase details...please help me...
In iTunes, click "Store", sign in with your Apple I.D. After singing in, click "Store" again, select "View my Account", re-enter your password and your account info will be displayed.
Click "Edit" in front of "payment information" and select "None" -
When i want to download a free app it says "you should verify your payment info"
When i want to download a free app it says "you should verify you payment info" i verify it but it does not accept it and error and says you can go to apple/support/itunes/ww. I didn't have this problem before.what should i do?
nazaninfrommiami wrote:
... .what should i do?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
When trying to rent a movie it comes up saying to verify my payment info, but all my info is uptodate, and I can't find a place to verify it...can someone please help?
Welcome to the Apple Community.
Use a computer to verify your info, make sure your address is exactly as it appears on your credit card account. -
I recently started my apple I'd account and used my wife's bank card for payment info. I then loaded $75 from iTunes gift cards on the account. I was able to make in app purchases, now its telling me to contact iTunes Store support to complete now? Help
Do what it told you to do.
Contact itunes support
http://www.apple.com/support/itunes/contact/
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