When I want to play music out loud the volume bar disappears and it won't play music or any sound. This sometimes happens with head phones in aswell. How do I fix it? I have tried to reset settings and wipe all the data of it but it didn't work.help!

Question

When I want to play music out loud the volume bar disappears and it won't play music or any sound. This sometimes happens with head phones in aswell. How do I fix it? I have tried to reset settings and wipe all the data of it but it didn't work.help!     

Answer 1

Although you say you have let the battery drain, was it for long enough? Since nothing else that you've tried so far has worked, I suggest that you leave the iPod unplugged for at least four days, preferably a week. That way, if something is stopping the iPod from turning the screen on, then whatever it is will drain the battrey. However, since the screen isn't on, that may take longer than if the screen was on.
Then, after that time, plug the iPod into a power source and leave it alone for at least thirty minutes. Only after thirty minutes will it show any signs of life, but you should leave it until it is fully charged before trying to use it.
If you get to this stage, the fact that the battery has drained will cause the iPod to reset when it springs back to life.
Let us know how you get on.