When i want to print an email, it will only print the address and not the attachment why

When I receive an email that I want to print, the printer will only print the address and not the attachment with the message or a picture. Why?
HP Photosmart C6180 All-in-One

hi there,
could you provide the community with a little more information to help narrow troubleshooting? What operating system are we using and where are we printing from?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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I understand you changed the black cartridge and can't print in black.
I have included a document for checking the ink levels, making sure the vents aren't clogged and how to clean the printhead. The printhead is permanent on this model.
This document provides how to manually clean the cartridge contacts. Click Here.
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What are the ink levels?
Did this issue occur before installing the new cartridges?
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

When i want to print an email, it will only print the address and not the attachment why

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