When i was restoring iphone 4s-'unknown error occured (2)' Any Ideas Please?
When i was restoring iphone 4s-'unknown error occured (2)' Any Ideas Please?
Disable security software or firewalls. This article addresses every error code itunes has. If you aren't sure how to disabled your security software or firewalls look at this article under the section for error '2'
http://support.apple.com/kb/TS3694
Similar Messages
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i keep getting this message when trying to update my old 3g-"the iphone could not be restored-an unknown error occurred (-1)-any ideas? anyone?
i have done that
same result
the phone has a sim in it that is not active. does this cause the fault in question? -
Please help. I simply connected my iPhone 4s to my Dell laptop (Win 8) which connected to iTunes automatically (which it normally does) and was told that I needed to update my software (I believe for both iPhone OS and iTunes). I tried to update and now my iPhone won't work at all. I just keep going in circles trying to restore and recover and I keep getting the error message: The iPhone "iPhone" could not be restored. An unknown error occurred (14). All I see on my iPhone 4s screen is a cable connector, a little up arrow, and an iTunes symbol--and nothing else works.
http://support.apple.com/kb/TS3694
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Can't restore iphone 3gs - unknown error occured - error 13
Hi folks,
I was in process of firmware upgrade but unable to do the update. My iphone is stuck in between, now i am unable to restore while powering it on under itunes i am getting message - iphone in Recovery mode restore this phone before it can be used with iTunes.
When i am running restore i am getting error "unknown error occurred - error 13"
help pleasePress and hold the home button down for about 10 seconds and while holding it down plug it into itunes and keep holding it until it asks you to restore.
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An unknown error occurred (1013), Any ideas?
I have the iphone 3g, it's 3 months old, and while trying to restore it my computer crashed, when I tried to restore it again it came up with the following message "An unknown error occurred (1013), the iphone could not be restored, then comes up with the option of trying to restore it again!
I have not jail broke this phone, it is mine out right and I have tried to restore it using a different machine and OS just case there was something wrong with the one I have, all this did not work.
From what I can can make out the Software version 2.2 and the size of the unit (eg. 16GB) is missing, but the serial number is still there on the menu. Can anyone help?I googled the error message, lots of threads about jailbroken phones having this issue. This one was not. http://discussions.apple.com/thread.jspa?threadID=1752200&tstart=0
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i used another USB cable and then also its showing error message as[ An unknown error occurred (0xE8000022)]
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
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My friend wants me to add music to his ipod since he's not very techy. I created a playlist and dragged it to his ipod but at the end a message appears saying it was unable to sync for an unknown reason. Any idea what is wrong or why this is happening?
Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support
If iTunes can’t communicate with the update server, you may see one of these messages.
Error 17
Error 1639
Errors 3000-3020
Error 3194
Errors 3100-3999
This device isn't eligible for the requested build -
Cannot restore iPhone 3GS unknown error occurred (40)
I was using my iPhone yesterday and the battery went dead. When I charged it, the iTunes logo with the cable appeared on the screen. I tried connecting my iPhone to my computer via iTunes, then it said that it has detected an iPhone in recovery mode saying that I have to restore it. After clicking OK and restore on itunes, I received an error (40). I've attached a screenshot from it.
My friend gave me this iPhone. I honestly cannot afford your product but I can say that it is the best phone that I had so far. Please help me.
Thanks.Hello,
I'm interested in your topic, because I have the same problem.
So, I'm wondering if do you solve this ?
Cheers, -
I received an error message, phone could not be restored. Error message 11. Anybody know where to go from here?
Try on another computer
Also see:
-1 error
-1 error too
If still problem means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Hello,
this morning I received the following error message when the iPhone connected to iTunes: i
tunes could not check for an update to the carrier settings for your iphone. an unknown error occurred (1635)
any ideas? thxI get the same error (although in Dutch ;-)).
It also says something like (I'm translating): "Make sure your network settings are correct and your networkconnection is active or try again later." Is there a way to find out these "correct networksettings"?
I now get it for a week, eacht time I connect my iPhone to itunes... -
When restoring and updating my iPhone I am getting the following message " iTunes could not update to the carrier settings for your iPhone.an unknown error occurred (1630).can anyone please with a knowledge tell me what I should do please. Thank you
The search bar can be very valuable...........
In using it, I found out other's have had this issue and it likely means you have a 3G iPad? If you do, go into settings and turn off cellular data, then try to update again and you should be OK........ -
My iphone 5 isn't restoring...... It keeps on saying "The iPhone "iPhone" could not be restored. An unknown error occurred (4013). Help Please!!!
I had this same issue as well and so I had to update Itunes to the newest version which is 11.1 or something along those lines. After I updated Itunes to the most current version, I was able to restore my iphone 5. Hope this helps!
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The ipod "ipod" could not be restored. An unknown error occurred (1602)
After trying to update ipod, during the phase where I had to back-up the ipod, an error message popped up (I can't remember what it said). Now, the ipod is just stuck on the "plugin to itunes" icon. Itunes and my computer can't recognize my ipod anymore. I have tried putting it into DFU mode and my computer detects my ipod and begins installing the drivers. On my first attempt, the drivers installation failed, so I reinstalled itunes and quicktime. Then after putting it into DFU mode again, it begins installing the drivers, but this time it was successful. Now I had the option to 'restore' my ipod so I did what I could. However, when I was installing it, 2 more drivers had to be installed and they were successful, however, I get this error message:
The ipod "ipod" could not be restored. An unknown error occurred (1602)
Any help would be greatly appreciate. Thanks very much for your time.Error 1600, 1601, 1602: Try the following steps to resolve this error:
Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Above from:
http://support.apple.com/kb/TS3694#error1601 -
Today, my iPad2 wouldn't delete mail. Then the screen turned black. I turned the iPad2 off then on. Got black screen. Tried backing up to iTunes. Got the message "iTunes cannot connect to this iPhone because unknown error occurred (OxE8000065). Help, please.
Did you try restarting it by holding down the hold and lock button at the same time until you get the apple logo? If you already tried that then you should try putting it in DFU mode and doing a restore by following these instructions- http://www.iclarified.com/entry/index.php?enid=1034
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When tried to upgrade iphone 4S from 8.1.2 to 8.1.3 it crushed at the middle.
After it it not let it tern on and cannot make recovery and crush in the middle of the process with "could not be restored. An unknown error occurred (3014)"Hi bahaluly,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you are not able to update the iPhone. I would recommend that you read this article, it may be able to help the issue.
Get help with iOS update and restore errors - Apple Support
Solve network errors
Related errors: 17, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200, or "There was a problem downloading the software," or "The device isn't eligible for the requested build." These alerts mean that your computer is either having difficulty contacting the Apple update server or communicating with your device.
Check your computer for software or settings that might cause communication issues between your computer and Apple or between your computer and your device.
Cheers,
Mario
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