When I went to the apple store a worker said I could merge two apple ID's. How can I do this?
My sister was the first person to get an apple product before anyone else so she created her own Apple ID. Then other members in my family including myself, received apple products and made a family Apple ID for all of us to use. My sister now uses the family account so she has forgotten her old password, but most song purchases were made on her old account so they are not authorized for other computers and obviously she doesn't know her password to authorize them and no longer has access to the email she used. Can we please merge her old account to our family one so that it is all under one ID?
You can't merge Apple ID's. Below is from this Apple Article.
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I have my ipod nano 5th generation and when i plugged to my computer it is recognized but i cant do anything. On the ipod all i can see is a blackscreen with the apple sign! How can i fix this?
Howdy Lumagofe,
I was thinking that you may need to reset the iPod Nano, outlined here How to reset iPod http://support.apple.com/kb/ht1320.
Press and hold the Sleep/Wake button and Volume Down button simultaneously for at least eight seconds or until the Apple logo appears. You may need to repeat this step.
If the above step did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.
If that doesn't quite get the iPod going again, then it will need to be restored. Use this article to help with that Restoring iPod to factory settings http://support.apple.com/kb/ht1339.
All the very best,
Sterling -
hi I've just download os x mavericks 10.9 on my macbook pro the trouble is when i am on the internet my screen goes of it keeps saying put in your password how can i stop this everytime the screen goes to sleep
I don't know how you received an upgrade for iTunes. You make it sound like it was sent to you. At most your computer will tell you of a new version and you tell it to download it and install it. However, a computer will not do this for a version which is incompatible. iTunes 10.7 came out a few weeks ago but your computer would not notify you and even if it did, 10.7 would refuse to install on your computer. So this part isn't making a lot of sense.
Two ways to get the 'newer version' message. One is to open your library on a computer running a newer version, and then try to open it with an older version. Usually happens when the library is on an external and used with multiple computers. The second way is if you have multiple versions of itunes installed on your computer.
The newest (and likely the last) iTunes for OSX 10.5.8 is iTunes 10.6.3 which has been out for quite a while.
iTunes 10.6.3.25 - http://support.apple.com/kb/DL1575 -
Finally I realised that my new iPad2 is a DEMO UNIT. That's why I can't control the appl icons. How can I turn this unit like a retail one?
Tasz66 wrote:
Yes I can't. When I try to press and hold an icon, is doesn't wiggle. Also the label at the back of the box says "...white - Demo"
Well I guess that settles that then!
We just wanted to make sure that you did realize that you cannot delete the preinstalled apps and you can't download them again either, so if that was the basis on which you believed that you had a demo model, we were just double checking. -
I wanted to erase my ipod so i went on settings, then general and then i erased my ipod
but when the apple logo comes up, it just freezes right there and i try to reboot it but it keeps freezing
so how can i fix this? please helpTry a Safe Boot by Restarting and holding down the Shift key between the startup tone and the Apple logo w/pinwheel. It will take longer to boot up in Safe mode. If successful, go to System Preferences > Startup Disk > select your OSx disk and restart.
Regards,
Captfred -
I dropped my iPOD and I just have a gray screen with the apple picture. How can I fix this
Please help. I am unable to access my iPOD Classic.
What have you tried so far in terms of troubleshooting? Have you tried resetting the iPod by pressing and holding both the Select/Center and Menu buttons together long enough for the Apple logo to appear?
B-rock -
On IE when I am doing a search the webpages I have been to, turn a purple color. Can I set Firefox to do the same thing? How would I do that?
That is the visited color.
You can check the Visited Links color: Tools > Options > Content : Fonts & Colors: Colors
Make sure that the History is enabled: Tools > Options > Privacy > History: Remember my browsing history
Make sure that you do not run Firefox in Private Browsing mode, see [[Private Browsing]])
To see History and Cookie settings in Tools > Options > Privacy, choose the setting "Firefox will: Use custom settings for history" -
I can connect my Mac book Pro, running 10.8.3 to my apple TV. However, it is very laggy and does not stream well at all. Does anyone have any suggestions?
close programs on the mac you are not using
get a faster internet router to be sure it's not the bottleneck
are two options -
I let my phone dry out in rice for over a week. I see it turn on but the screen is black. If you hold it to a light you can see the Apple logo. How can I fix this?
It depends which country you are from below is US
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne -
Yours sincerely! I just bought a Sony DCR-SD1000 camera only when installing the cd drivers not supported by the operating system Machintosh. I've contacted the seller said the store did not provide for the apple os. How can I move all the files on the camera the port out is to use a USB data cable to a laptop for my macbookpro can not read the contents of the file and the camera. I also want to use the lens on the camera as a substitute for the embedded camera on my macbookpro, what should I do to replace the embedded camera on macbookpro with sony camera so that the camera could be more variety and can I record when I turned macbookpro . Please help for this so that I can quickly capture the results from sony camera to my macbookpro. Thank you.
See this page http://macosx.com/forums/networking-compatibility/296947-sony-camcorder-my-mac.h tml - might be some helpful tips there.
Clinton -
I was trying to buy an app from the apple store, it asked for confirmation , when I re-entered my credit card details, got the message that your payment method is not valid!!!! How can I fix this problem?
Is this a pre-paid card thing? Or different billing address than your iTS account?
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I accidentally deleted Candy Crush off my phone, and when I went to reinstall it, it reinstalled but has now disappeared from my screen. I went to the app store and it says there that it is still installed. How do I get it back?
You may have accidentally put it in a folder instead of deleting it. Check all your folders to see if it is in one.
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I pre ordered a album and got songs then it came out so itunes sent me a confirmation and it said to go to available downloads and gave link so I did and it did nothing for me and when I went to the album I wanted it said it was purchased so how do I get my music and don't even see available downloads in the iTunes Store
Check this link, http://www.apple.com/support/itunes/ and go to the contact page.
Sorry, here you go https://ssl.apple.com/emea/support/itunes/contact.html
Message was edited by: ChrisJ4203 -
I bought an audio book on my iphone when i went to update my iphone it is now not there. I have the reciept of the purchase but cannot find it on my itunes or on my phone how can i redeem this purchase again?
Nope not there i dont know what to do
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i just updated my ipod touch 4th generation to iOS 6 but there seems to be a problem when i go to the app store, it always crash, what could be the problem? thanks
Try quitting the app out of your multitasking bar, and then resetting (hold power an home buttons til device shuts off and comes back on).
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