When im accessing the internet using my iphone i cant use it because i am having a grey screen and the phone disables itself. how can i fix it. thanks.

when im accessing the internet using my iphone i cant use it because i am having a grey screen and the phone disables itself. how can i fix it. thanks.

You must have a valid form of payment for the app store in the country you are using. Most app stores are separate legal entities to comply with local laws. It is possible to have an account without a credit card, however; see: http://support.apple.com/kb/HT2534

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