When im trying to download a free App an error appears and sais that my previously purchase was declined.how is related a free app with a paying one?

Because that's the way you setup your account. Whether the app is free or not is irelevent, apparently the payment method you selected when originally setting up your account is no longer valid, hence your account is not longer valid. Either fix your selected payment method or setup a new app store account without a credit card:
http://support.apple.com/kb/ht2534

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I had downloaded OS X Mountain Lion and had to replace my hard drive. Now when I try to download it only wants to upgrade since I show that I previously purchased it. What can I do to get the operating system back

I had downloaded OS X Mountain Lion and had to replace my hard drive. Now when I try to download it only wants to upgrade since I show that I previously purchased it. What can I do to get the operating system back

I'm unclear on what the problem is. Have you installed a system on the new hard drive, and if so, what system? Had you actually installed Mountain Lion previously, or only downloaded it? And what does "it only wants to upgrade" mean? Have you actually got Mountain Lion already installed? (See About This Mac in the Apple menu.)
All Macs that shipped with Lion or newer are capable of internet recovery in situations like this. Just hold down command-R and it should start in recovery mode over the internet if necessary. You can reinstall the system from there. If you had Mountain Lion, I would assume that Mountain Lion would be the system you would get reinstalling that way.

When i tried to download iOS8 on my iPad Mini it told me that I needed to connect my iPad to iTunes, I have done that and now it says I need to restore my iPad. How can I get my iPad working without losing everything on my iPad?

When i tried to download iOS8 on my iPad Mini it told me that I needed to connect my iPad to iTunes, I have done that and now it says I need to restore my iPad. How can I get my iPad working without losing everything on my iPad? I don't want to lose my apps and photos!
Help would be much appreciated!

If you are getting the connect to iTunes screen then it's too late to take a new backup and/or copy anything off it. Prior to starting the update did you take a backup, either to the cloud and/or to your computer's iTunes ? If not then have you recently taken a backup that might have your photos and apps content/settings in it ?
As long as the apps are still in your country's store then you should be able to redownload them via the Purchased tab in the App Store app (and the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes), and if the apps store their content on a server/cloud service then you might be able to get their content back from that - if they store their content on the device then you will need to have a backup.
For our photos you could try doing a search for programs that claim to be able to recover content from a device - I haven't used any so I can't suggest one.

Work when I tried to update to your iPad a message appeared telling me that the existence of an error in the update and back Aahtaatih of the device is still a pending iPad What should I do

when I tried to update to your iPad a message appeared telling me that the existence of an error in the update and back Aahtaatih of the device is still a pending iPad What should I do
Thank you

Thank goodness for this thread!
I installed iOS5 last night and was having the same problems described above with my iPad 1 32 GB + 3G. Unknown Error (1) and was unable to restore.
I took my ipad to the local Apple Store today and was told by the genius that it was a hardware issue, and because the warranty had expired, there was nothing the Store could do. He suggested that I try calling AppleCare. Then I asked to speak with a manager. He apologized again and said there was just nothing the Store could do. I was close to leaving, when I asked a second time if it would be possible to see a Manager.
After asking a second time, he called a manager. After explaining my issue to her, she immediately authorized him to give me a new iPad ! Anyone with this problem should definitely go to the store and be polite but adamant. You should get a new iPad.

Okay my girlfriend just got the new 5th generation ipod, and yesterday when she plugged it into her charger, a yellow triangle appeared and said that it wasnt supported by the charger, what can we do ?

Okay my girlfriend just got the new 5th generation ipod, and yesterday when she plugged it into her charger, a yellow triangle appeared and said that it wasnt supported by the charger, what can we do ?

- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

I am trying to download Firefox4, but the Firefox character appears w/ a circle w/slash through superimposed over it. Drap this to app. folder gets me no where??

I am trying to download Firefox4, but after download the Firefox character appears w/ a circle w/ a slash through it superimposed on top. Drap this to app. folder gets me no where??

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer to use Firefox 3.6, you can get it from http://www.mozilla.com/en-US/firefox/all-older.html

I tried to set up a new library for my old ipod nano so i could update songs on it however when i tried to import songs from a cd it crashed and i had to end task therefor not getting to sync the new songs with ipod nano. now i cant find old library

However during the process of adding new songs itunes crashed and i had to end task therefor not getting the chance to sync the new songs onto ipod nano. later when i plugged in my current ipod touch all my songs have disappeared and i cant find the original itunes library i had for it! is there anyway to get it back? i have tried pressing shift when opening itunes but still cant find the original itunes that i had!!

Since all of your music came from your computer in the first place, then it should still be there and should be included in your backup copy of your computer.
" it told me when i pluged hers in 2 ipods could not use the same account"
This is not true. You have misunderstood.
You can sync as many ipods/iphones/ipads as you like to one one library.

When I tried to save a program, popping an error message and terminated

'No update server found for context :E:' How can that be???
PS:I am responsable for system maintainance.

Hi
do following things:
Go to RZ11,in the parameter value,type rdisp/wp_no_vb and check its value.
if the value is 0,you will have to change the value of this parameter in RZ10 otherwise update can't be activated
If the no of processes are more than 0,then follow the below to activate updates:
Go to SM13,choose Administration. Then click the pushbutton activate next to the line Status Update is not activate and activate(Please expore properly in SM13 screen,you will find the option to activate)
Rohit

HT1414 my problem is as follows, my wife updated i phone my phone to ios,she received a fatal error message and had to delete all data to continue. how can i retrieve my apps,music , money and all my other photos and contacts?

My wife updated my iphone with the ios,i thought i had all my email accs. together but i failed to sync everything properly,long story short in the process of the update she received an error and it was either stop,or lose all my data on my phone,she chose to cancel the data because we thought we could recover it! i would like to know how to get it back, the update said we had to change my password and there i think is the problem,is this data stored,and is my purchase history available?

Restore the phone using the last backup you made.

HT5030 I have encountered error 3529 when I tried to download the updates. What is wrong?

I have encountered "error 3529" when I tried to download the updates, what is error 3529?

Okay, so I Right Click and nothing says "Link Media".
When I double click on an asset it says, "the selected file cannot be linked because it has 2 audio channel(s) and the clip was created with 1 audio channel(s)."
However 1 video clip asset does open in CS4.
The "Lesson One" project itself says, "file format not supported." still.

I bought student mac air through university account, Iworks were included when I purchased mac air. But there are no iworks and It's not free when I tried to download from App Store

I bought student mac air through university account, Iworks were included when I purchased mac air. But there are no iworks and It's not free when I tried to download from App Store. OS was OS X Mountain Lion 10.9 When I received it. Is it because of OS? I upgraded to OS X Mavericks right after I got it.

Today, I went to the mac store and asked the staff about above issue. Apple obviously sent me a mac air which was manufactured before October 2013 and therefore, iworks and OX Mavericks weren't installed. I have refund for around £45 to purchase iworks. However, I wasn't happy with what Apple actually did. I asked for replacement and refund the one I got and getting the new one from store so I can use mac straight away. however, the refund takes 5-7 working days. The staff on the phone told me if I have enough money I can just buy the new one in the store and get refund later. So I gave up! I was so disappointed with Apple. Even though I use the mac now, this was not the one Apple promised when I purchased online. if anyone would like to buy a mac, Please go to the actual store. DO NOT buy a mac through MAC ONLINE STORE!!! I strongly recommend! I feel like I wasted my time because the company doesn't keep its promise.

HT4528 My Apple ID or password is not recognized when I tried to download an app. I reset my password but it still did not work. My id and password worked fine on this website.

My Apple id and password is not recognized when I tried to download an app. I reset my password but it still did not recognize it. This website recognized it.

Did you go to Settings>iTunes and App Stores and sign out and sign back in?

When I tried to download app, the answer was "You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms". My computer is a MacBook Pro. I need help.

When I tried to download CC app, the answer was "You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms". My computer is a MacBook Pro, running Mac OS X, version 10.6.8. I need help.

Hi Younghee,
You may also refer to the help document below to know more about the technical specifications:
System requirements | Photoshop
Regards,
Sheena

My grandad has a 1st edition iPad and when he tries to download certain apps it says he needs at least iOS 5? Shouldn't this be updated automatically? Or can this be updated another way? I haven't been to see his iPad so he may not be looking properly???

My grandad has a 1st edition iPad and when he tries to download certain apps it says he needs at least iOS 5? Shouldn't this be updated automatically? Or can this be updated another way? I haven't been to see his iPad so he may not be looking properly??? Any helpers???

The iOS version is not updated automatically, though if he connects it to his computer's iTunes (if it's a recent enough version) he should be prompted as to whether he wants to update.
He should connect the iPad to his computer's iTunes and copy any purchases off the iPad to his computer via File > Transfer Purchases. He may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. He can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
He can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
His iPad should update to iOS 5.1.1 (which is the only version that is 'signed' by Apple for the iPad 1, it doesn't support iOS 6).

Re: I bought an app - storytime for kids, it had just two books and i downloaded three more books but when i tried to download the fourth book the app is not responding. can you help me? thank you.

Hi I bought an app - storytime for kids, it had just two books and i downloaded three more books but when i tried to download the fourth book the app is not responding. can you help me? thank you.

Try force quiting the app. From the users guide:
Force quit an app: Press and hold the On/Off Sleep/Wake button for a few seconds
until a red slider appears, then press and hold the Home button until the app quits.
You can also remove an app from the recents list to force it to quit. See “Opening and
Switching Apps” on page 23.

When im trying to download a free App an error appears and sais that my previously purchase was declined.how is related a free app with a paying one?

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